Ryder
2333 Ponce de Leon Blvd., Suite 700,
Coral Gables, 33134, FL,
United States
Coral Gables, 33134, FL,
United States
1 305-500-3726
Transportation
Ryder Technographics
Ryder Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ryder and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50700 Ryder employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ryder has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2015, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ryder is running and its propensity to invest more and deepen its relationship with SAP , Workday , Emburse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ryder revenues, which have grown to $12.64 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ryder intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ryder Tech Stack and Enterprise Applications
Ryder ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Ryder implemented SAP ERP ECC 6.0 as its ERP Financial application. The SAP ERP ECC 6.0 deployment was configured to process HR entry transactions including new hires, terminations, transfers, promotions, equity increases, and employee leaves. Configuration centralized personnel administration workflows inside the SAP ERP system to capture and validate core lifecycle events across employee records.
Work focused on standard ERP Financial and human capital administration capabilities, leveraging personnel administration records and infotype style configurations to support event driven updates to employee master data and organizational assignments. Governance emphasized standardized transaction workflows and approval checkpoints for hires, terminations, transfers, promotions, equity increases, and leave processing to ensure consistent master data integrity and operational HR processes. The configuration approach prioritized end to end transactional control within SAP ERP ECC 6.0, aligning HR entry processing with Ryder corporate HR administration and workforce management workflows.
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ERP Financial | ERP |
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2024 | 2024 |
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ERP Financial | ERP |
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2022 | 2023 |
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Expense Management | ERP |
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2017 | 2017 |
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Ryder HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Ryder deployed iCIMS Recruit Applicant Tracking System on its website to centralize job postings and candidate intake. The iCIMS Recruit Applicant Tracking System is positioned on Ryder careers pages to route applicant submissions into structured requisition workflows and to capture standardized candidate profiles. Deployment emphasized web integration between career site application forms and configured pipelines for application intake and job posting management.
The implementation supports Ryder recruiting and talent acquisition functions, enabling standardized application workflows, hiring manager collaboration, resume parsing, and candidate tracking across roles. Governance was established through role based permissions for recruiters and hiring managers, configured requisition approval flows, and recruiter workflow configuration to enforce consistent sourcing and candidate disposition processes. Technical architecture oriented the ATS as the centralized applicant data store and integrated it with Ryder website career pages to streamline application capture and recruiter access.
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BackGround Screening | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2017 | 2017 |
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Employee Experience | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Ryder ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Ryder implemented Salesforce Field Service (ex ClickSoftware) within its Field Service Management environment to support field-based sales and service workflows across its transportation operations. The engagement began with targeted Service Cloud schema customization on standard objects including Leads, Accounts, Contact, Opportunity and Products to align CRM records with field service and sales operations requirements.
Configuration work centered on creating modern Enterprise Lightning Apps using Lightning App Builder and Lightning Components, and on building multiple custom Lightning Components with added CSS and design parameters for improved UI consistency. Development included enabling the Aura Framework through Aura attributes and handlers, building Visualforce pages, Apex and JavaScript code, and implementing Field Service Lightning features to support scheduling and mobile field interactions.
Integration and data consolidation activities employed Web Services using WSDL, SOAP and REST APIs, and bulk data work used Apex Data Loader for migrating data from prior systems and consolidating multiple Salesforce instances into a single org. Junction objects were designed where needed to model many to many relationships, and advanced field types were implemented including picklists, custom formula fields and field dependencies to enforce business logic.
Automation and governance included designing validation rules, workflows and approval processes for automated alerts, field updates and email generation, along with creating requirement specifications to guide development. The program used Salesforce sandboxes for configuration and staging, coordinated closely with IT to execute changes on schedule, and produced reports and dashboards to track process metrics and identify data quality issues while coordinating data cleansing efforts.
The work affected sales operations and field service functions by establishing a configured Salesforce Field Service (ex ClickSoftware) platform within the Field Service Management category, formalizing Sales Operations procedures, and embedding API and data migration patterns to support ongoing integrations and operational data governance.
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Travel Management | ERP Services and Operations |
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2017 | 2017 |
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Ryder AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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Ryder Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2008 | 2018 |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Ryder Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Ryder Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Ryder eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Ryder SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2015 | 2015 |
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Transportation Management | SCM |
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2014 | 2015 |
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Transportation Management | SCM |
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2021 | 2021 |
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Transportation Management | SCM |
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2016 | 2016 |
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Warehouse Management | SCM |
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2008 | 2008 |
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Warehouse Management | SCM |
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2012 | 2012 |
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Warehouse Management | SCM |
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2013 | 2013 |
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Warehouse Management | SCM |
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2016 | 2016 |
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Warehouse Management | SCM |
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2014 | 2014 |
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Ryder CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2008 | 2008 |
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Ryder EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2023 | 2023 |
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Ryder ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2025 | 2025 |
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Ryder Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2017 | 2017 |
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Procurement | Procurement |
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2023 | 2023 |
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Ryder SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2023 | 2023 |
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Ryder TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2020 | 2020 |
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Ryder PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Robotic Process Automation | PaaS |
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2016 | 2016 |
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Ryder IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Data Warehouse Appliance | IaaS |
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2016 | 2016 |
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Ryder CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ryder
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Director, Enterprise Information Management | Director | IT | |
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Director of Data Analytics & Market Insights | Director | IT | |
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Business Intelligence Project Manager | Manager | IT | |
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Vice President, Global Sales Strategy & Operations | VP | Sales | |
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Executive Vice President and Chief Sales Officer | CXO | Sales | |
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SVP, National Sales | VP | Sales | |
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SVP and Global Chief of Operations | CXO | Operations | |
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SVP Operations | VP | Operations | |
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Chairman and CEO | CXO | Finance | |
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Sr Vice President Sales and Solutions | VP | Sales | |
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Senior Vice President and Chief Human Resources Officer | CXO | HR | |
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Vice President Human Resources | VP | HR | |
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Vice President National Sales | VP | Sales | |
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President, Global Supply Chain Solutions | CXO | Supply Chain | |
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SVP and Chief Procurement Officer | CXO | Procurement | |
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Vice President Sourcing & Supply Management | VP | Supply Chain | |
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Director, Global Sourcing and Procurement | Director | Procurement | |
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Group Director, Field Operations | Director | Finance | |
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Field Maintenance Manager, National Accounts | Manager | Finance | |
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Director Field Maintenance Support | Director | Finance | |
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SVP & CIO | CXO | IT | |
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VP of IT and Divisional CIO | VP | IT | |
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VP, Supply Chain Technology | VP | Supply Chain | |
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Senior Director, Enterprise Architecture & Innovation | Director | IT | |
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Senior IT Director - Enterprise Application Integrations | Director | IT | |
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Director, Recruiting Services | Director | HR | |
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Senior Director, Talent Acquisition | Director | HR | |
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Senior Human Resources Manager | Manager | HR | |
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Senior Director, HR Business Partner | Director | HR | |
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Senior Vice President & CIO | VP | IT | |
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SVP, Chief Procurement and Corporate Development Officer | CXO | Procurement | |
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Vice President Operations | VP | Operations | |
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President, Global Supply Chain Solutions | CXO | Supply Chain | |
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VP Supply Chain | VP | Supply Chain | |
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Director Supply Chain Management | Director | Supply Chain | |
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Director Of Logistics | Director | Supply Chain | |
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Group Logistics Manager | Manager | Supply Chain | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Ryder Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ryder IT executives and key decision makers. This section highlights Ryder's latest recorded technology evaluations, including Worldpay for Payment Processing on 2025-08-29, E2Open Supply Management for Supply Chain Management on 2025-06-03, and Manhattan Scale for Warehouse Management on 2024-08-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ryder digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-08-29 | Ryder | Evaluated | WorldPay | Worldpay | Payment Processing | ERP |
| 2025-06-03 | Ryder | Evaluated | E2open | E2Open Supply Management | Supply Chain Management | SCM |
| 2024-08-27 | Ryder | Evaluated | Manhattan Associates | Manhattan Scale | Warehouse Management | SCM |
| 2024-06-10 | Ryder | Evaluated |
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Financial Consolidation and Close | EPM |
FAQ - APPS RUN THE WORLD Ryder Technographics
Ryder is a Transportation organization based in United States,
with around 50700 employees and annual revenues of $12.64 billion.
Ryder operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, iCIMS Recruit Applicant Tracking System and Salesforce Field Service (ex ClickSoftware),
covering areas like ERP Financial, Applicant Tracking System and Field Service Management.
Ryder has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, iCIMS and Salesforce.
Ryder recently adopted applications including
ServiceNow ITSM in 2025, Workday Financial Management in 2024 and ServiceNow AI Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ryder’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ryder’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ryder technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.