Samsung Electronics Poland
Samsung Electronics Poland Technographics
Samsung Electronics Poland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Samsung Electronics Poland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Samsung Electronics Poland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Samsung Electronics Poland has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, Adobe Dynamic Media Classic (ex Adobe Scene7) for Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Samsung Electronics Poland is running and its propensity to invest more and deepen its relationship with LivePerson , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Samsung Electronics Poland revenues, which have grown to $260.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Samsung Electronics Poland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Samsung Electronics Poland Tech Stack and Enterprise Applications
Samsung Electronics Poland AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Samsung Electronics Poland implemented LivePerson Conversational Cloud on its public website. The deployment uses LivePerson Conversational Cloud as a Chatbots and Conversational AI layer to support web-based customer engagement and inbound messaging.
Deployment is a cloud SaaS instance embedded in the Samsung Poland website through a front end chat widget, providing automated conversational flows, natural language understanding driven intent classification, session orchestration and live agent handoff capabilities. Operational coverage focuses on online customer service and digital sales inquiry handling for Samsung Electronics Poland, with conversational content and bot workflows managed centrally by the digital channels team to maintain consistent customer interaction patterns.
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Samsung Electronics Poland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Samsung Electronics Poland deployed Cisco Webex Meetings from Cisco Systems as its Audio Video and Web Conferencing solution. The implementation surfaces Cisco Webex Meetings on the corporate website and is configured as a vendor hosted conferencing service to support Samsung Electronics Poland operations in Poland, providing direct browser and client access for staff and external partners.
Cisco Webex Meetings is configured to deliver standard conferencing capabilities including scheduled and ad hoc meetings, HD video, screen sharing, meeting recording, and participant management. Governance is managed through the Cisco Webex Meetings administrative controls, with centralized policy configuration, user provisioning and access controls applied for the Samsung Electronics Poland user base to standardize meeting behavior and security across the deployment.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Samsung Electronics Poland Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Dynamic Media Classic (ex Adobe Scene7) | Content Management | Content Management | n/a | 2015 | 2015 |
In 2015 Samsung Electronics Poland deployed Adobe Dynamic Media Classic (ex Adobe Scene7) as part of its Content Management stack to serve dynamic product imagery and rich media on samsung.com. The implementation integrated Adobe Dynamic Media Classic (ex Adobe Scene7) directly with the public website front end, bringing server-side image rendering and URL-based media delivery into product pages and marketing content workflows.
The deployment emphasized core Dynamic Media capabilities typical for the Content Management category, including on-the-fly rendition generation, template-driven image compositions, responsive image services, and managed video renditions. Operationally the solution touched digital marketing and e-commerce content functions, aligning asset templates and rendition profiles with content authoring processes and CDN delivery patterns to standardize how media assets are published and consumed on the site.
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Samsung Electronics Poland eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Samsung Electronics Poland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2010 | 2010 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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Samsung Electronics Poland ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Samsung Electronics Poland PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2013 | 2013 |
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Samsung Electronics Poland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Samsung Electronics Poland
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Samsung Electronics Poland Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Samsung Electronics Poland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Samsung Electronics Poland digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Samsung Electronics Poland Technographics
Samsung Electronics Poland is a Manufacturing organization based in Poland,
with around 1100 employees and annual revenues of $260.0 million.
Samsung Electronics Poland operates a diverse technology stack with applications such as
LivePerson Conversational Cloud, Cisco Webex Meetings and Adobe Dynamic Media Classic (ex Adobe Scene7),
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Content Management.
Samsung Electronics Poland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LivePerson, Cisco Systems and Adobe Systems.
Samsung Electronics Poland recently adopted applications including
Cisco Webex Meetings in 2022, Slack Connect in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Samsung Electronics Poland’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Samsung Electronics Poland’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Samsung Electronics Poland technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.