AI Buyer Insights:

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

City of San Marcos, TX Water / Wastewater
Location
632 E Hopkins St,
San Marcos, 78666, TX,
United States
Website
https://www.sanmarcostx.gov/205/Water-Wastewater/
Phone
1 512-393-8383
Artw industry
Utilities
Employee
Revenue

City of San Marcos, TX Water / Wastewater Technographics

City of San Marcos, TX Water / Wastewater Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by City of San Marcos, TX Water / Wastewater and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 City of San Marcos, TX Water / Wastewater employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that City of San Marcos, TX Water / Wastewater has purchased the following applications: IBM Maximo for Enterprise Asset Management in 2022, Hubspot Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems City of San Marcos, TX Water / Wastewater is running and its propensity to invest more and deepen its relationship with IBM , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing City of San Marcos, TX Water / Wastewater revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of San Marcos, TX Water / Wastewater intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

City of San Marcos, TX Water / Wastewater Tech Stack and Enterprise Applications

City of San Marcos, TX Water / Wastewater ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IBM Legacy IBM Maximo Enterprise Asset Management ERP Services and Operations Naviam 2022 2022
City of San Marcos, TX Water / Wastewater AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, San Marcos Water-Wastewater Utility implemented Hubspot Live Chat as a customer-facing messaging layer on its public website, classified under Chatbots and Conversational AI. Hubspot Live Chat is embedded on the utility web pages to enable real-time visitor messaging and structured conversation capture for municipal service interactions. The deployment focuses on customer service and public engagement workflows for the water-wastewater utility, enabling web-based intake of service inquiries, billing questions, and outage reports. Configuration emphasizes the live chat widget, canned responses, and conversation logging to support agent-assisted handling and asynchronous follow-up. Governance was organized around the utility customer service team, which manages triage workflows and message assignment across operations and administrative staff.
City of San Marcos, TX Water / Wastewater Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, San Marcos Water-Wastewater Utility implemented Microsoft 365 to provide a unified Collaboration and productivity platform for municipal water and wastewater operations. The Microsoft 365 implementation is observable on the city website, indicating active tenancy and administrative use for municipal IT services. The deployment delivers core Collaboration capabilities, including Exchange Online email and calendaring, SharePoint for intranet and document and records management, Microsoft Teams for synchronous communication and meetings, OneDrive for user file storage, and Office desktop and web applications for document authoring and workflows. These capabilities support standard collaboration workflows such as document versioning, team channels for operational coordination, and centralized content libraries for policy and procedure documents. Operational coverage targets utility business functions including administrative services, field coordination, and customer-facing communications, with governance administered through Microsoft 365 administration consoles and role based access controls to SharePoint sites and Teams. The implementation narrative emphasizes platform level configuration and governance, focusing on centralized user provisioning, access rights management, and retention controls all aligned to the Collaboration category and the utilitys internal communication and document control needs.
City of San Marcos, TX Water / Wastewater CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Citizen Engagement CRM 2017 2017
Citizen Engagement CRM 2019 2019
Customer Experience CRM 2018 2018
Customer Support CRM 2021 2021
City of San Marcos, TX Water / Wastewater ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
City of San Marcos, TX Water / Wastewater PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Geographic Information System PLM and Engineering 2014 2014
City of San Marcos, TX Water / Wastewater IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2022 2022
City of San Marcos, TX Water / Wastewater CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at City of San Marcos, TX Water / Wastewater

First Name Last Name Title Function Department Email Phone
IT Director Director IT
Assistant Director Of Information Technology Director IT
GIS Manager Manager Finance
Operations Manager Manager Finance
Assistant Director Public Works Director Operations
Director of Public Works Director Operations
GIS Analyst Non Manager IT
Assistant Director Public Services W/WW Director Operations
Interim Utilities Director, City of San Marcos Director Operations
GIS Manager Manager IT
Show All Contacts

Apps Being Evaluated by City of San Marcos, TX Water / Wastewater Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of San Marcos, TX Water / Wastewater IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of San Marcos, TX Water / Wastewater digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD City of San Marcos, TX Water / Wastewater Technographics
City of San Marcos, TX Water / Wastewater is a Utilities organization based in United States, with around 150 employees and annual revenues of $17.0 million.
City of San Marcos, TX Water / Wastewater operates a diverse technology stack with applications such as IBM Maximo, Hubspot Live Chat and Microsoft 365, covering areas like Enterprise Asset Management, Chatbots and Conversational AI and Collaboration.
City of San Marcos, TX Water / Wastewater has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IBM, HubSpot and Microsoft.
City of San Marcos, TX Water / Wastewater recently adopted applications including IBM Maximo in 2022, Cloudflare CDN in 2022 and Hubspot Live Chat in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of San Marcos, TX Water / Wastewater’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates City of San Marcos, TX Water / Wastewater’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of San Marcos, TX Water / Wastewater technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.