Sanctuary Group
Sanctuary House Chamber Court, Castle Street Worcester,
Worcestershire, WR1 3ZQ,
United Kingdom
Worcestershire, WR1 3ZQ,
United Kingdom
44 19 0533-4000
Non Profit
Sanctuary Group Technographics
Sanctuary Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sanctuary Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10100 Sanctuary Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sanctuary Group has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2018, SAP SuccessFactors Recruiting Marketing for Candidate Relationship Management in 2022, SAP Field Service Management for Field Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sanctuary Group is running and its propensity to invest more and deepen its relationship with SAP , UKG , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sanctuary Group revenues, which have grown to $893.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sanctuary Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sanctuary Group Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018, Sanctuary Group implemented SAP ERP ECC 6.0 as the core ERP Financial backbone of its OneProperty programme. The deployment positioned SAP ERP ECC 6.0 on-premise and tied the ERP Financial ledger and asset data into a broader SAP landscape to support property maintenance, customer engagement, and reporting workflows.
The implementation focused on end-to-end property maintenance capabilities, with SAP Business Technology Platform used for bespoke application development and automation, and SAP Field Service Management orchestrating field execution. Functional capabilities implemented include self-service incident logging, automated incident diagnosis using BTP search and word recognition, planning and dispatch orchestration, asset and maintenance transaction recording in SAP ERP ECC 6.0, and customer satisfaction measurement through SAP Qualtrics.
Integrations were explicit and central to the architecture, connecting on-prem SAP ERP ECC 6.0 with SAP Field Service Management for real-time field operations, SAP Data Warehouse Cloud for enhanced data consolidation, and SAP Analytics Cloud for business reporting and dashboards. The integration topology provided a 360 degree operational view that bridged call centre staff, on-site maintenance teams, and customer facing channels, enabling real-time data flow across asset management and maintenance processes.
Governance and process changes accompanied the technical rollout to move teams from manual, paper-based and reactive workflows to a proactive operating model, with automated incident lifecycle management and real-time feedback loops. Outcomes called out in the programme materials include substantially faster incident raise to execution cycles, improved transparency for customers, and an operational platform designed to continually optimize processes through SAP Qualtrics and planned AI and machine learning enhancements.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting Marketing | Candidate Relationship Management | HCM | n/a | 2022 | 2024 |
In 2022, Sanctuary Group implemented SAP SuccessFactors Recruiting Marketing as a Candidate Relationship Management deployment to modernize talent attraction and candidate engagement. The program encompassed configuration and deployment of SuccessFactors Recruiting, Recruiting Marketing, and Onboarding solutions, and was led internally by a Sanctuary senior team lead for SF Recruiting, Onboarding and Integrations.
SAP SuccessFactors Recruiting Marketing was configured to manage candidate pipelines, talent pools, and employer branding workflows, while SuccessFactors Recruiting handled requisition to hire workflows and candidate tracking. Onboarding solutions were implemented to automate preboarding tasks, document collection, and new hire onboarding checklists, and these modules were aligned to recruiting status transitions.
The Recruiting and Recruiting Marketing environments were integrated with Employee Central for position management and core HR data synchronization, and integrated with Onboarding to ensure candidate records transitioned into active employee profiles. Integrations relied on SuccessFactors integration patterns and position management mappings to link requisitions to Employee Central position structures, supporting recruiting and HR operations across the organization.
Governance was structured with centralized configuration ownership for Recruiting and Onboarding, and cross functional workflow orchestration between talent acquisition and HR operations to maintain data integrity between SAP SuccessFactors Recruiting Marketing, SuccessFactors Recruiting, Onboarding solutions, and Employee Central. Role based access controls and change management processes were applied to align recruiting stages with EC position and employee lifecycle events.
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Core HR | HCM |
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2022 | 2024 |
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Employee Self Service | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2022 | 2024 |
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Payroll | HCM |
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2022 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2024 |
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Succession and Leadership Planning | HCM |
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2022 | 2024 |
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Time and Attendance | HCM |
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2015 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Sanctuary Group deployed SAP Field Service Management as part of its OneProperty transformation programme to modernize property maintenance and customer engagement within the Field Service Management category. The initiative targets property maintenance workflows across call centre operations, assets and maintenance teams, and on-site service delivery to provide a single operational model for maintaining affordable homes and community assets.
The implementation bundles SAP Field Service Management with SAP Business Technology Platform for bespoke application development and process automation, enabling automated incident capture, diagnosis, planning, dispatching and execution workflows. Functional capabilities implemented include a customer self-service incident portal, natural language search and word recognition services for accurate incident diagnosis, and machine learning enabled automation layered into the maintenance lifecycle.
Architecture and integrations center on process orchestration between on prem SAP ECC and SAP Field Service Management, with data consolidation into SAP Data Warehouse Cloud and business reporting surfaced in SAP Analytics Cloud. Customer feedback collection is instrumented through SAP Qualtrics to close the maintenance loop and inform continuous process refinement. The deployment emphasizes a proactive operating model that connects asset records, incident transactions and service execution for a 360 degree, near real time view of property condition.
Governance and operational change included restructuring workflows to move from paper based, reactive maintenance to an automated, instrumented process where incidents are raised digitally and routed for rapid execution. The proof of concept demonstrated accelerated incident lifecycle handling and improved transparency for customers, and SAP Field Service Management is used to deliver real time feedback to tenants and ongoing optimization through Qualtrics driven insights.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sanctuary Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sanctuary Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sanctuary Group IT executives and key decision makers. This section highlights Sanctuary Group's latest recorded technology evaluations, including SAP Time Management by Kronos for Time and Attendance on 2025-03-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sanctuary Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Sanctuary Group Technographics
Sanctuary Group is a Non Profit organization based in United Kingdom,
with around 10100 employees and annual revenues of $893.0 million.
Sanctuary Group operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP SuccessFactors Recruiting Marketing and SAP Field Service Management,
covering areas like ERP Financial, Candidate Relationship Management and Field Service Management.
Sanctuary Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP.
Sanctuary Group recently adopted applications including
SAP Analytics Cloud in 2024, SAP SuccessFactors Recruiting Marketing in 2022 and SAP SuccessFactors Employee Central in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sanctuary Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sanctuary Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sanctuary Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.