Sanlam
Sanlam Technographics
Sanlam Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sanlam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 21180 Sanlam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sanlam has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, SAP ERP HCM Offboarding for Offboarding in 2018, Atlassian Confluence for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sanlam is running and its propensity to invest more and deepen its relationship with SAP , Atlassian , Questionmark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sanlam revenues, which have grown to $7.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sanlam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sanlam Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019, Sanlam implemented SAP S/4 HANA, an ERP Financial application. The SAP S/4 HANA implementation ran from Apr 2019 to Sep 2019 and focused on centralizing core finance processes for Sanlam's finance organization.
The deployment configured core financial modules including general ledger, accounts payable, accounts receivable, fixed asset accounting, financial close and consolidation capabilities, and treasury functions. Implementation work emphasized financial master data consolidation and accounting construct alignment to SAP S/4 HANA ledger models to support record to report workflows.
Architecturally the program centered on a single SAP S/4 HANA financial footprint, leveraging in-memory processing for transactional finance and streamlined month end close sequences. The project provisioned interfaces to statutory reporting and tax workflows to align operational reporting with the new S/4 data model.
Rollout followed a condensed six month timeline from April 2019 to September 2019 with phased module cutovers and finance process standardization. Governance activities included finance process redesign, control harmonization, and adoption of S/4 HANA financial workflows for intercompany accounting and consolidated reporting.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP HCM Offboarding | Offboarding | HCM | Effective People | 2018 | 2019 |
In 2018, Sanlam implemented SAP ERP HCM Offboarding as part of a broader SAP SuccessFactors HXM suite deployment. The initiative formed one element of a multi-year transformation that delivered core HR, payroll, talent, learning and employee experience capabilities across the enterprise.
The SAP ERP HCM Offboarding capability was configured to support formal exit workflows and survey touchpoints, with module-level offboarding usage inferred from the SuccessFactors HXM implementation. Functional configuration focused on standard offboarding checkpoints, user role gating for HR and line managers, and linkage to talent and learning records to ensure knowledge transfer and certification status were visible during exit processing.
Qualtrics was explicitly integrated to capture moments that matter including onboarding and offboarding, providing survey orchestration triggered from the SuccessFactors offboarding flow. Effective People served as the implementation partner for the program, coordinating the SAP SuccessFactors HXM deployment and the Qualtrics integration to align survey triggers with HR workflow states.
Operational scope encompassed enterprise HR and talent management functions within Sanlam, with a phased rollout aligned to HXM module delivery. Governance was managed through the multi-year program structure, embedding standardized offboarding workflows and change control for cross-module dependencies between core HR, payroll, talent and learning systems.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Confluence | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Sanlam implemented Atlassian Confluence for Collaboration. The initiative targeted enterprise knowledge management and internal content collaboration across the South African insurer with 21,180 employees, centralizing policies, procedural documentation and cross‑functional project content in a single Collaboration platform.
Atlassian Confluence was configured to provide team spaces, page templates and blueprints, version control, inline commenting and enterprise search to support document collaboration and knowledge capture. The implementation emphasized standardized space templates and editorial templates to enforce content structure, reuse and consistent documentation practices across business units.
The deployment was aligned with Sanlam’s Microsoft Azure Cloud Services footprint used on their website, enabling cloud oriented content delivery and web aligned hosting strategies consistent with their broader infrastructure. Architecture planning considered Confluence content delivery and user access patterns in the context of the insurer’s Azure based web presence.
Governance centered on permission models, designated space administration and editorial workflows within Atlassian Confluence to manage content lifecycle and publication controls. Rollout and adoption planning focused on establishing content ownership, search governance and audit oriented change controls to support compliance and controlled publishing.
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Survey and Questionnaire | Collaboration |
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2014 | 2014 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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1999 | 2000 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Digital Workspace | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Sanlam
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sanlam Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sanlam IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sanlam digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Sanlam Technographics
Sanlam is a Insurance organization based in South Africa,
with around 21180 employees and annual revenues of $7.40 billion.
Sanlam operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP ERP HCM Offboarding and Atlassian Confluence,
covering areas like ERP Financial, Offboarding and Collaboration.
Sanlam has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Atlassian.
Sanlam recently adopted applications including
Microsoft Dynamics 365 Marketing in 2023, Adobe Marketo in 2020 and SAP S/4 HANA in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sanlam’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sanlam’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sanlam technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.