AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Schott North America Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Benefitfocus Legacy Benefitfocus Benefitplace Benefits Administration HCM n/a 2016 2016
In 2016 Schott North America implemented Benefitfocus Benefitplace for Benefits Administration. The deployment targeted benefits enrollment and administration for Schott’s approximately 2,500 US employees, positioning the Benefitfocus Benefitplace application as the primary platform for benefits data capture and employee-facing election workflows. Benefitfocus Benefitplace was configured to manage core Benefits Administration capabilities such as enrollment workflows, eligibility enforcement, plan catalog management, and employee communications. The implementation emphasized standardizing open enrollment and life-event processing, using Benefitfocus Benefitplace to orchestrate form-driven workflows and benefits plan visibility for employees and HR administrators. Operationally the company engaged the Benefitfocus Benefits Service Center to provide employee support, creating a staffed support channel that augmented platform self-service with phone and web-based assistance. The solution covered HR and benefits teams across Schott North America in the United States, consolidating benefits inquiries and removing the need for dispersed ad hoc support work. Governance changes focused on centralizing benefits case handling and standardizing enrollment processes through the Benefitfocus Benefitplace platform and the Benefits Service Center. Employees received the benefits support they needed via the combined platform and service center model, aligning HR operational responsibility with a managed support layer provided by Benefitfocus.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021, Schott North America deployed Cisco Webex Meetings to provide Audio Video and Web Conferencing capabilities for both internal collaboration and external engagement. Cisco Webex Meetings is surfaced on the Schott website to provide entry points for external users to join scheduled sessions and webinars. The implementation focuses on core meeting orchestration capabilities, including meeting scheduling and host controls, participant management, screen sharing and content presentation, recording and playback, and in-meeting moderation features. Configuration emphasizes standardized meeting templates and security settings, with meeting-level access controls and recording governance to support corporate collaboration workflows. Operational coverage targets Schott North America corporate communications and customer-facing contact flows through the website, with governance established around consistent meeting configuration, role-based meeting administration, and usage policies for hosting and recordings. Administrative processes were instrumented to manage account provisioning, meeting lifecycle, and compliance controls aligned with Audio Video and Web Conferencing use cases.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sitecore Legacy Sitecore CMS Web Content Management Content Management n/a 2021 2021
In 2021, Schott North America implemented Sitecore CMS to manage its corporate website and centralize digital content publishing. Schott North America deployed Sitecore CMS for Web Content Management to support marketing, product communications, and corporate digital publishing across its United States operations. The Sitecore CMS implementation emphasizes core content management capabilities, including structured content authoring, templates, a media library, editorial workflows, versioning, and the Experience Editor for in situ page editing. Configuration focuses on reusable content components and page templates to accelerate product and regulatory content updates while maintaining consistent presentation and metadata for search and navigation. Operational coverage is concentrated on the public website and related digital touchpoints used by marketing, communications, and product teams. Content lifecycle processes are executed inside the Sitecore CMS publishing pipeline, with staging and production publishing flows that align with editorial approval steps and role based access controls. Governance is organized around editorial roles, approval workflows, content staging, and template governance to enforce consistency across product pages and corporate communications. The implementation positions Sitecore CMS as the primary Web Content Management platform for Schott North America, enabling centralized authoring, controlled publishing, and content reuse across business functions without references to prior systems.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2011 2011
Marketing Automation CRM 2017 2017
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2002 2002
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2014 2014
IT Decision Makers and Key Stakeholders at Schott North America
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Schott North America Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Schott North America Technographics

Schott North America is a Manufacturing organization based in United States, with around 2500 employees and annual revenues of $500.0 million.

Schott North America operates a diverse technology stack with applications such as Benefitfocus Benefitplace, Cisco Webex Meetings and Sitecore CMS, covering areas like Benefits Administration, Audio Video and Web Conferencing and Web Content Management.

Schott North America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Benefitfocus, Cisco Systems and Sitecore.

Schott North America recently adopted applications including Cisco Webex Meetings in 2021, Sitecore CMS in 2021 and Microsoft Azure Cloud Services in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Schott North America’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Schott North America’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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