Elmsford, 10523, NY,
United States
Schott North America Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Schott North America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Schott North America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Schott North America has purchased the following applications: Benefitfocus Benefitplace for Benefits Administration in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Sitecore CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Schott North America is running and its propensity to invest more and deepen its relationship with Benefitfocus , Cisco Systems , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Schott North America revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Schott North America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefitfocus | Legacy | Benefitfocus Benefitplace | Benefits Administration | HCM | n/a | 2016 | 2016 |
In 2016 Schott North America implemented Benefitfocus Benefitplace for Benefits Administration. The deployment targeted benefits enrollment and administration for Schott’s approximately 2,500 US employees, positioning the Benefitfocus Benefitplace application as the primary platform for benefits data capture and employee-facing election workflows.
Benefitfocus Benefitplace was configured to manage core Benefits Administration capabilities such as enrollment workflows, eligibility enforcement, plan catalog management, and employee communications. The implementation emphasized standardizing open enrollment and life-event processing, using Benefitfocus Benefitplace to orchestrate form-driven workflows and benefits plan visibility for employees and HR administrators.
Operationally the company engaged the Benefitfocus Benefits Service Center to provide employee support, creating a staffed support channel that augmented platform self-service with phone and web-based assistance. The solution covered HR and benefits teams across Schott North America in the United States, consolidating benefits inquiries and removing the need for dispersed ad hoc support work.
Governance changes focused on centralizing benefits case handling and standardizing enrollment processes through the Benefitfocus Benefitplace platform and the Benefits Service Center. Employees received the benefits support they needed via the combined platform and service center model, aligning HR operational responsibility with a managed support layer provided by Benefitfocus.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Schott North America deployed Cisco Webex Meetings to provide Audio Video and Web Conferencing capabilities for both internal collaboration and external engagement. Cisco Webex Meetings is surfaced on the Schott website to provide entry points for external users to join scheduled sessions and webinars.
The implementation focuses on core meeting orchestration capabilities, including meeting scheduling and host controls, participant management, screen sharing and content presentation, recording and playback, and in-meeting moderation features. Configuration emphasizes standardized meeting templates and security settings, with meeting-level access controls and recording governance to support corporate collaboration workflows.
Operational coverage targets Schott North America corporate communications and customer-facing contact flows through the website, with governance established around consistent meeting configuration, role-based meeting administration, and usage policies for hosting and recordings. Administrative processes were instrumented to manage account provisioning, meeting lifecycle, and compliance controls aligned with Audio Video and Web Conferencing use cases.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Schott North America implemented Sitecore CMS to manage its corporate website and centralize digital content publishing. Schott North America deployed Sitecore CMS for Web Content Management to support marketing, product communications, and corporate digital publishing across its United States operations.
The Sitecore CMS implementation emphasizes core content management capabilities, including structured content authoring, templates, a media library, editorial workflows, versioning, and the Experience Editor for in situ page editing. Configuration focuses on reusable content components and page templates to accelerate product and regulatory content updates while maintaining consistent presentation and metadata for search and navigation.
Operational coverage is concentrated on the public website and related digital touchpoints used by marketing, communications, and product teams. Content lifecycle processes are executed inside the Sitecore CMS publishing pipeline, with staging and production publishing flows that align with editorial approval steps and role based access controls.
Governance is organized around editorial roles, approval workflows, content staging, and template governance to enforce consistency across product pages and corporate communications. The implementation positions Sitecore CMS as the primary Web Content Management platform for Schott North America, enabling centralized authoring, controlled publishing, and content reuse across business functions without references to prior systems.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2002 | 2002 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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