Irvine, 92618, CA,
United States
SecureAuth Technographics
SecureAuth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SecureAuth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 SecureAuth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SecureAuth has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Ruby Live Chat for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SecureAuth is running and its propensity to invest more and deepen its relationship with Oracle , Ruby , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SecureAuth revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SecureAuth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SecureAuth Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, SecureAuth deployed Oracle NetSuite ERP as its central ERP Financial system to support monthly financial reporting to management and ongoing accounting operations. The deployment provisioned Oracle NetSuite ERP as a cloud-hosted finance platform used by the corporate accounting team to centralize bookkeeping and close activities.
Functional configuration focused on core financial modules, including journal entry and month-end accrual processing, built-in revenue recognition workflows using NetSuite functionality, and revenue flux reporting for variance analysis. The implementation also encompassed sales order review to validate product SKUs and service periods, invoice generation from approved sales orders, accounts receivable collection processes, and maintenance of the Fixed Assets module for financial reporting and county property tax filings.
Operational flows were organized around integrated order-to-cash and record-to-report processes inside Oracle NetSuite ERP, connecting sales order data, invoicing, AR follow-up, and fixed asset records within the same application. The solution supported finance, revenue accounting, AR, tax, and audit preparation activities, with NetSuite serving as the primary source of transaction and audit support documentation.
Governance and workflow adjustments emphasized centralized monthly close controls, standardized accrual templates and revenue flux reporting, and pre-invoice sales order validation to ensure appropriate revenue recognition. The implementation included provision of supporting documents for annual audit and income tax filings, embedding those deliverables into routine NetSuite accounting procedures.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, SecureAuth implemented Ruby Live Chat to provide website-based customer engagement. Ruby Live Chat is used as their Chatbots and Conversational AI solution for live visitor messaging on SecureAuth's public website, supporting sales and customer support functions. The deployment is delivered as an embedded website widget and configured for synchronous agent handoff and session based messaging.
Configuration emphasized Chatbots and Conversational AI capabilities common to live chat deployments, including chat routing rules, canned responses, agent console configuration, session transcripts, and automated chat triggers. Operational coverage is focused on website customer engagement for external facing teams such as support and presales, with governance defined through agent availability schedules and chat handling procedures. The implementation aligns SecureAuth Ruby Live Chat to front line customer interaction workflows and transcript based quality review.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, SecureAuth deployed Cisco Webex Meetings for Audio Video and Web Conferencing. The deployment surfaces Cisco Webex Meetings on the corporate website to provide browser based join and customer facing meeting access, enabling client consultations, demos, and remote delivery of professional services alongside internal collaboration.
The implementation uses core Audio Video and Web Conferencing capabilities including scheduled meetings, video conferencing, screen sharing, recording, and host controls to support professional services workflows. Architecture follows a cloud hosted Webex Meetings model surfaced through website integration and internal meeting portals, with centralized provisioning of meeting rooms and administrative controls. Operational scope centers on client engagement and service delivery teams within SecureAuth in the United States, and governance activity focused on meeting access policies, host permissions, and recording retention to align meetings with client confidentiality and service delivery procedures.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at SecureAuth
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SecureAuth Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||