AI Buyer Insights:

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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

Sephora Spain
Location
C / Alfonso XII 34, bajo Izquierda,
Madrid, 28014,
Spain
Website
https://www.sephora.es/
Phone
34 900 53 51 73
Artw industry
Retail
Employee
Revenue

Sephora Spain Technographics

Sephora Spain Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Sephora Spain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Sephora Spain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Sephora Spain has purchased the following applications: SAP S/4 HANA for ERP Financial in 2021, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020, Workplace by Facebook for Collaboration in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Sephora Spain is running and its propensity to invest more and deepen its relationship with SAP , Klarna , WorldPay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Sephora Spain revenues, which have grown to $153.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sephora Spain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Sephora Spain Tech Stack and Enterprise Applications

Sephora Spain ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4 HANA ERP Financial ERP n/a 2021 2021
In 2021, Sephora Spain implemented SAP S/4 HANA as part of a broader Sephora Core Model deployment. The SAP S/4 HANA implementation functions as an ERP Financial platform supporting finance, procurement, and order-to-cash business functions across country rollouts and international program activities. The deployment emphasized SAP MM and SAP SD design and configuration, with defined integration points into finance modules and ABAP-aware interface handling. Functional project phases documented in the program included project preparation, detailed design, system and user testing, data transfer, Go Live and Go Live support, and ongoing change governance. Integrations targeted retail-specific touchpoints including POS and e-commerce channel connectivity, EDI-type interface formats for supplier flows, and logistics chain processes covering forecasting, supplies, inventory management, warehouse flows and store flow management, with Business Intelligence reporting noted as a complementary capability. Operational coverage extended to coordinating rollouts and demand management for countries outside Europe and supporting regional SAP project execution. Program governance centered on rollout project governance and cross-functional coordination, with IT department ownership for coordinating international IT teams and service providers, managing deliverables and action plans, and piloting the SAP S/4 HANA roadmap and migration strategy for Sephora Worldwide.
Payment Processing ERP 2020 2020
Payment Processing ERP 2020 2020
Sephora Spain AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Sephora Spain implemented Salesforce Chat (formerly Salesforce Live Agent) on its website. The deployment places Salesforce Chat within the Chatbots and Conversational AI category to support web‑based customer service and online sales assistance for Sephora Spain's e-commerce channel. The implementation leverages standard Chatbots and Conversational AI capabilities including real-time chat routing, agent console sessions, automated greeting and scripting, chat queue management, and session transcript capture, configured to enable agent-assisted and automated customer engagements. Operational ownership resides with customer service and e-commerce teams, with governance focused on scripted workflows and chat session monitoring to align support operations with online commerce processes.
Sephora Spain Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Facebook Legacy Workplace by Facebook Collaboration Collaboration n/a 2018 2018
In 2018, Sephora Spain implemented Workplace by Facebook as a Collaboration platform for internal communications. The deployment includes an embedded presence on sephora.es, where Workplace by Facebook is surfaced from the corporate site to provide a staff access point alongside other employee resources. The implementation emphasizes Collaboration capabilities typical of the category, including group-based communities, real-time messaging, a social news feed, content sharing workflows, and administrative moderation controls. Configuration work focused on organizing teams and channels around retail and corporate functions, and on content governance to manage employee-facing communications. Operational coverage targets Sephora Spain’s workforce of roughly 900 employees, delivering an enterprise social layer accessible from the company website. Governance has been organized through administrative roles and moderated channels to control information flows and user access, aligning the Workplace by Facebook deployment with internal communication and collaboration processes.
Sephora Spain eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
Personalization and Product Recommendations eCommerce 2016 2016
Personalization and Product Recommendations eCommerce 2020 2020
Personalization and Product Recommendations eCommerce 2020 2020
Sephora Spain CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2016 2016
Marketing Analytics, Data Management Platform CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2020 2020
Sephora Spain ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Application Performance Management ITSM 2021 2021
IT Service Management ITSM 2020 2020
Sephora Spain PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
Sephora Spain IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Sephora Spain CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Sephora Spain

First Name Last Name Title Function Department Email Phone
Financial Controller Director Finance
Supply Chain Director Director Supply Chain
Retail Operations Manager Manager Finance
Logistic Manager Manager Supply Chain
Retail manager Manager Finance
Show All Contacts

Apps Being Evaluated by Sephora Spain Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sephora Spain IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sephora Spain digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Sephora Spain Technographics
Sephora Spain is a Retail organization based in Spain, with around 900 employees and annual revenues of $153.0 million.
Sephora Spain operates a diverse technology stack with applications such as SAP S/4 HANA, Salesforce Chat (formerly Salesforce Live Agent) and Workplace by Facebook, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Sephora Spain has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Salesforce and Facebook.
Sephora Spain recently adopted applications including SAP S/4 HANA in 2021, Dynatrace APM in 2021 and Akamai CDN in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sephora Spain’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Sephora Spain’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sephora Spain technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.