AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Shelton Development Services Tech Stack and Enterprise Applications

Shelton Development Services AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Shelton Development Services implemented Freshdesk Messaging (Formerly Freshchat) on their website. The deployment leverages Freshdesk Messaging as a Chatbots and Conversational AI solution to provide real-time customer-facing chat for the UK-based professional services firm. Configuration centers on a website-embedded chat widget and conversational workflows, combining automated bot flows with a shared agent inbox and canned responses to manage inbound inquiries. Functional capabilities aligned with the Chatbots and Conversational AI category include proactive messaging, lead capture fields within chat, context-aware conversation history, and routing to internal staff for follow-up. Operational coverage is focused on the company website and supports client services and customer support workflows for a compact team of 17 employees. Governance and process changes are evident in the use of centralized message templates, inbox triage and assignment practices, and agent-driven escalation within the Freshdesk Messaging conversation view.
Shelton Development Services Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
In 2015, Shelton Development Services implemented Google Workspace (Formerly Google G-Suite) to address core Collaboration needs across the firm, provisioning cloud-native productivity and communication services for the organization. The deployment is referenced on the company website, indicating an established Google Workspace tenancy tied to the corporate domain. Google Workspace (Formerly Google G-Suite) was configured to provide Gmail for domain email, Google Drive for cloud storage, Google Docs and Sheets for collaborative authoring, Google Calendar for scheduling, and Google Meet for virtual meetings, reflecting standard Collaboration capabilities. Administrative controls were managed through the Google Admin console, with user accounts and group access structured to fit a 17-employee professional services environment. Shelton Development Services Google Workspace (Formerly Google G-Suite) Collaboration supports client communications, internal document workflows, and scheduling across the business. Governance and operational coverage are organized at the domain level, using group-based access controls and centralized account provisioning to align collaboration, file sharing, and email as primary business functions.
Shelton Development Services Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy HubSpot CMS Web Content Management Content Management n/a 2022 2022
In 2022, Shelton Development Services implemented HubSpot CMS to manage its public website. The HubSpot CMS deployment functions as a cloud hosted Web Content Management platform, and HubSpot CMS is used for template driven page composition, content authoring, responsive site templates, SEO metadata management, and integrated forms and blog pages to support communications and lead capture workflows. The implementation covers marketing and communications functions for the 17 person professional services firm, centralizing content publishing and editorial workflows under role based access and staged publishing controls. Operational governance emphasizes content lifecycle management, template reuse and asset organization to streamline site updates and marketing asset orchestration with HubSpot CMS as the primary Web Content Management system.
Web Content Management Content Management 2021 2021
Shelton Development Services CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2022 2022
Shelton Development Services IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2015 2015
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Shelton Development Services

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Shelton Development Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shelton Development Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shelton Development Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Shelton Development Services Technographics
Shelton Development Services is a Professional Services organization based in United Kingdom, with around 17 employees and annual revenues of $2.0 million.
Shelton Development Services operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), Google Workspace (Formerly Google G-Suite) and HubSpot CMS, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Shelton Development Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks, Google and HubSpot.
Shelton Development Services recently adopted applications including HubSpot CMS in 2022, Hubspot Marketing Automation in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shelton Development Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Shelton Development Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shelton Development Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.