Sibelco UK
Brookside Hall, Congleton Rd, Arclid,
Sandbach, CW11 4TF,
United Kingdom
Sandbach, CW11 4TF,
United Kingdom
44 12 7075-2752
Oil, Gas and Chemicals
Sibelco UK Technographics
Sibelco UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sibelco UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 346 Sibelco UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sibelco UK has purchased the following applications: FIS GETPAID for AR Automation in 2017, JivoChat for Chatbots and Conversational AI in 2020, Microsoft Power BI for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sibelco UK is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , AFAS Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sibelco UK revenues, which have grown to $213.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sibelco UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sibelco UK Tech Stack and Enterprise Applications
Sibelco UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2017 | 2017 |
In 2017, Sibelco UK implemented FIS GETPAID as an AR Automation initiative. The deployment was led from the Treasury department, where the global credit and collection team managed collections and credit analysis for a portfolio of about 10,000 customers with a combined turnover of 2bn EUR.
FIS GETPAID was configured to broaden the scope of the collection tool across the CandC organization, standardizing collections workflows, automated dunning, credit scoring related controls and reporting in line with AR Automation functional patterns. Configuration work focused on case management, automated follow up and integration readiness for transactional and master data flows required by SAP credit and collection capabilities.
Operational changes emphasized People Process and System governance, combining day to day people management, a restructuring phase for the CandC team and centralized decision making on credit and collection strategy. The program ran in parallel with the Pride global finance process optimization project and included coordination of the SAP implementation for credit and collection to align master data, invoice status and collections case handling between FIS GETPAID and SAP.
Reported outcomes from the initiative included a reduction in long term receivable overdues greater than five days from 10% to 5% of trade receivables and a 17% reduction in full time equivalents in the CandC team. Those results were reflected in role consolidation and targeted collection activity as part of the CandC organizational review.
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ERP Financial | ERP |
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2018 | 2018 |
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ERP Financial | ERP |
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2019 | 2019 |
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Sibelco UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Sibelco UK deployed JivoChat on its public website, implementing a cloud delivered chat widget to support web visitor engagement. JivoChat is used as a Chatbots and Conversational AI solution to capture real time inquiries and route sessions to online agents. The implementation follows a SaaS architecture with a vendor hosted backend and an embedded client side widget on site pages. Scope is limited to the corporate website rather than internal portals or back office systems.
Functional capabilities implemented align with typical Chatbots and Conversational AI workflows, including real time messaging, proactive chat invitations, session routing to agents, and a centralized management console for agent presence and conversation history. Operational coverage centers on customer facing business functions, specifically website customer engagement, sales inquiry intake, and frontline support triage. Governance is enacted through centralized configuration in the vendor console and role based agent access, providing the digital engagement team with administrative control over chat behavior and routing rules.
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Sibelco UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016, Sibelco UK implemented Microsoft Power BI within its Analytics and BI portfolio. The Market and Business Intelligence Manager at Sibelco Group represented the Marketing function during the implementation and became a super-user of Microsoft Power BI, contributing to requirements, design review, and user adoption activities.
The implementation emphasized interactive dashboards, spatial maps and stakeholder presentations, with capabilities to extract, compile, manipulate, maintain and translate data from internal and external sources to support market and business intelligence workflows. Microsoft Power BI was used to author reports and visualizations that complemented ArcGIS mapping and consumed CRM data from Salesforce, enabling integrated reporting across spatial analytics and customer data.
Operational scope targeted marketing and market intelligence stakeholders across Sibelco Group in the United Kingdom, with the Market and Business Intelligence Manager managing data vendors, negotiating contracts and resolving user issues to preserve data feed quality. Governance centered on super-user enablement, stakeholder-facing dashboard development and coordination between marketing, data vendors and CRM teams during rollout and ongoing maintenance.
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Sibelco UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Sibelco UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Sibelco UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Sibelco UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2024 | 2024 |
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Sibelco UK PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2016 | 2016 |
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Sibelco UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Sibelco UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Sibelco UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Sibelco UK
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sibelco UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sibelco UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sibelco UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sibelco UK Technographics
Sibelco UK is a Oil, Gas and Chemicals organization based in United Kingdom,
with around 346 employees and annual revenues of $213.0 million.
Sibelco UK operates a diverse technology stack with applications such as
FIS GETPAID, JivoChat and Microsoft Power BI,
covering areas like AR Automation, Chatbots and Conversational AI and Analytics and BI.
Sibelco UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, JivoChat and Microsoft.
Sibelco UK recently adopted applications including
Flexmail in 2024, Sentry in 2024 and Algolia Search in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sibelco UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sibelco UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sibelco UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.