Amadora, 2720-093,
Portugal
Siemens Technographics
Siemens Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Siemens and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1697 Siemens employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Siemens has purchased the following applications: Prescreen ATS for Applicant Tracking System in 2022, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021, Invitario for Event Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Siemens is running and its propensity to invest more and deepen its relationship with Prescreen , Salesforce , Invitario or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Siemens revenues, which have grown to $623.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Siemens intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Siemens Tech Stack and Enterprise Applications
Siemens HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Prescreen | Legacy | Prescreen ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Siemens implemented Prescreen ATS as its Applicant Tracking System on the corporate careers website. The deployment positions Prescreen ATS as the system of record for job listings, candidate intake, and pipeline stages, with the application capturing applicant profiles and managing stage transitions from application through interview. Operational ownership resides with HR and talent acquisition teams who use Prescreen ATS to administer requisitions and coordinate hiring activity.
Prescreen ATS configuration emphasizes standard Applicant Tracking System capabilities including job posting management, configurable candidate pipelines, resume parsing, interview scheduling, and candidate communications. The implementation relies on career site integration to route applicant data directly into Prescreen ATS and enforces role based access and workflow routing for recruiters and hiring managers. Governance centers on recruitment process standardization and recruiter administered configuration, with day to day usage focused on sourcing, applicant tracking, and interview orchestration.
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Siemens AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Siemens implemented Salesforce Chat (formerly Salesforce Live Agent) on its public Siemens Portugal website, adopting capabilities in the Chatbots and Conversational AI category to support customer facing real time engagement. The deployment is centered on an embedded web chat widget that surfaces on product and support pages to initiate conversations between site visitors and Siemens support resources.
Salesforce Chat (formerly Salesforce Live Agent) was configured to provide real time messaging, pre chat data capture, canned responses, and staged handoff from automated conversational flows to live agents. The implementation uses the agent console and chat transcript capture typical of Salesforce Chat to maintain conversation history and support agent context during interactions.
Operationally the solution sits at the intersection of the Siemens Portugal website front end and the Salesforce platform backend, enabling contact capture and transcript storage in the customer engagement layer. The rollout targeted customer service and technical support functions, standardizing inbound digital channels and consolidating chat handling inside the Salesforce Chat tooling used by support agents.
Governance centered on chat routing and escalation workflows, with configuration controls for session routing, agent assignment, and transcript retention, and process changes to incorporate chat handling into existing support queues. The narrative reflects a focused implementation of Salesforce Chat within Siemens Portugal, emphasizing conversational entry points, agent orchestration, and recorded chat interactions in the Chatbots and Conversational AI category.
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Siemens Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Invitario | Legacy | Invitario | Event Management | Collaboration | n/a | 2022 | 2022 |
In 2022, Siemens implemented Invitario as its Event Management solution on its Portugal website, embedding event pages and registration flows directly into the public site. Invitario is used to drive online event discovery and registration from Siemens Portugal web pages, serving as the primary customer facing event orchestration layer.
The deployment leverages standard Event Management capabilities, configured for online registration, ticketing and attendee management, session scheduling, and templated event landing pages. Configuration work focused on form and calendar setup, attendee list management, and publisher-facing templates so marketing and communications teams can create and update events without developer intervention.
The implementation is web embedded on the Siemens Portugal site, aligning event content with existing site publishing workflows and centralizing event publication through site-level controls. Operational coverage centers on Siemens Portugal marketing and events teams, with governance emphasizing centralized content review and a structured event publishing cadence tied to the corporate web presence.
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Event Management | Collaboration |
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2022 | 2022 |
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Siemens CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Call Center | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Enablement | CRM |
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2021 | 2021 |
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Siemens TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Siemens IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Siemens CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Siemens
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Siemens Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||