New York, 10006, NY,
United States
SingleCare Technographics
SingleCare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SingleCare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 165 SingleCare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SingleCare has purchased the following applications: ApplicantStack for Applicant Tracking System in 2019, TeamSupport SnapEngage for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SingleCare is running and its propensity to invest more and deepen its relationship with SwipeClock Workforce Management , TeamSupport , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SingleCare revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SingleCare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SingleCare Tech Stack and Enterprise Applications
SingleCare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SwipeClock Workforce Management | Legacy | ApplicantStack | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, SingleCare implemented ApplicantStack as its Applicant Tracking System to support recruiting and talent acquisition within HR. The deployment surfaces ApplicantStack functionality directly on SingleCare's public website, hosting job listings and capturing candidate applications through embedded application forms and career site pages.
Configuration focused on core ApplicantStack capabilities, including job requisition management, publishing to the career site, applicant tracking workflows, resume capture and basic screening, and automated candidate communications. Workflows were standardized to centralize candidate status progression, implement hiring stages, and provide templated interview scheduling and rejection messaging.
Operational coverage targeted the HR and recruiting function within SingleCare, consolidating applicant records and audit trails in ApplicantStack. Governance changes included role based access controls and standardized requisition approval steps to align hiring processes and record retention with corporate HR procedures while maintaining the ApplicantStack instance as the single system of record for external applicant intake.
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SingleCare AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, SingleCare implemented TeamSupport SnapEngage as a Chatbots and Conversational AI solution on its public website. TeamSupport SnapEngage is deployed to handle customer-facing conversational flows, providing live chat entry, automated response templates, and human agent handoff capabilities to support web inquiry intake and immediate engagement.
The implementation is oriented around website-based engagement and routing into SingleCare support operations, aligning conversational interactions with customer service intake and support triage workflows. Governance emphasized configuration management of chat scripts, session routing rules, and role based agent access to ensure operational control by support and product stakeholders while maintaining consistent conversational behavior across the site.
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SingleCare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014 SingleCare deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation is evident in public site artifacts, with Google Workspace services used on their website to support corporate communication and content collaboration across the organization.
SingleCare configured Google Workspace as a cloud SaaS deployment, using platform-native account provisioning and the Google Admin console to manage user identities and mail routing for the company domain. Google Workspace (Formerly Google G-Suite) provides core Collaboration capabilities including Gmail, Google Drive, Google Docs, Sheets, Slides, Calendar, and Meet, which align to typical collaboration workflows for a 165 person professional services firm.
Operational coverage spans central business functions that rely on shared content and synchronous communication, including product, marketing, customer support, and IT. Governance is exercised through centralized administrative controls in the Google Workspace Admin console, combined with standard policy enforcement for user accounts and domain management. SingleCare Google Workspace Collaboration supports enterprise email, document collaboration, scheduling, and web-facing integration points used by the company website.
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SingleCare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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SingleCare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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SingleCare PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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SingleCare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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SingleCare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at SingleCare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SingleCare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||