Sleep Country Canada
Sleep Country Canada Technographics
Sleep Country Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sleep Country Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1577 Sleep Country Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sleep Country Canada has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, UKG Pro Workforce Management (Ex UKG Dimensions) for Workforce Management in 2019, Olark Live Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sleep Country Canada is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sleep Country Canada revenues, which have grown to $748.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sleep Country Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sleep Country Canada Tech Stack and Enterprise Applications
Sleep Country Canada ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Sleep Country Canada implemented Oracle Cloud ERP. The Oracle Cloud ERP deployment served as the company financial backbone and is classified under ERP Financial, targeting corporate accounting and internal control functions for the Canadian retail organization with roughly 1,577 employees.
Configuration centered on standard Oracle Cloud ERP financial modules including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and tax accounting. Functional workflows were organized to support month end close orchestration, fixed asset lifecycle management, vendor invoice processing automation, receivables management, and bank reconciliation processes, leveraging Oracle Cloud ERP ledger and control frameworks to standardize statutory and management reporting.
Operational responsibility rested with corporate finance and accounting teams, with project leadership located in Toronto. Governance was formalized under the Business Transformation Lead for the Oracle Cloud Implementation Project and the Vice President of Corporate Accounting, who oversaw chart of accounts rationalization, strengthened internal control procedures, and centralized close governance as part of the rollout.
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Sleep Country Canada HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | UKG Workforce Central (ex Kronos Workforce Central) | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | HCM | n/a | 2019 | 2019 |
In 2019, Sleep Country Canada upgraded from UKG Workforce Central (ex Kronos Workforce Central) 6.3 to UKG Pro Workforce Management (Ex UKG Dimensions). The deployment used UKG Pro Workforce Management, classified under Workforce Management, to centralize scheduling and workforce planning across its retail store operations and corporate HR functions.
The implementation included configuration of the Advance Scheduler capability within UKG Pro Workforce Management, alongside core scheduling and workforce administration components. Application consulting resources augmented the internal project team to execute a focused four month upgrade path, carrying forward schedule rules, security roles, and configuration elements from WFC 6.3 into Dimensions. Workstreams addressed roster templates, scheduling rulesets, time assignment profiles, and testing of schedule generation and swap workflows as typical functional activities within a Workforce Management deployment.
Project management governed the upgrade timeline, integrating application consulting into the program office to coordinate testing, cutover planning, and user acceptance for store managers and scheduling administrators. Operational coverage emphasized store-level schedule production and corporate scheduling governance, with process adjustments and role based access changes documented as part of the rollout and handover to operations.
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Workforce Scheduling | HCM |
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2019 | 2019 |
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Sleep Country Canada AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Sleep Country Canada deployed Olark Live Chat on their website. Sleep Country Canada implemented Olark Live Chat in the Chatbots and Conversational AI category to provide a web-embedded conversational front end supporting e-commerce queries and store pickup assistance.
The deployment centered on the Olark Live Chat widget and operator console, configured for real-time text chat, proactive invitations, canned responses, visitor monitoring, and transcript capture. Configuration work emphasized front-end placement on product and checkout pages, session routing to customer service agents, and standardized response libraries to support consistent handling of common retail inquiries.
Operational scope covered online customer service and sales support functions across the Sleep Country Canada website, with agent workflows and chat governance processes established for shift coverage, transcript review, and quality control. Olark Live Chat's console and logging capabilities were used to instrument conversational sessions and establish audit trails for customer interactions, forming a structured input for customer support operations.
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Sleep Country Canada eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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Sleep Country Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2015 | 2015 |
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Sleep Country Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Sleep Country Canada
| First Name | Last Name | Title | Function | Department | Phone | |
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National HR Director | Director | HR | |
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Vice-President Human Resources | VP | HR | |
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Chief Financial Officer | CXO | Finance | |
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Vice President, Information Technology | VP | IT | |
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Regional Human Resources Manager | Manager | HR | |
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SVP of Operation | VP | Operations | |
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Corporate Finance Manager | Manager | Finance | |
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Director of Information Technology | Director | IT | |
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Director/ Head of Financial Planning and Analysis | Director | Finance | |
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Controller | Director | Finance | |
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Senior Manager - Financial Planning & Analysis | Manager | Finance | |
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Senior Finance Manager, at Sleep Country Canada | Manager | Finance | |
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Senior Accountant | Manager | Finance | |
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Apps Being Evaluated by Sleep Country Canada Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sleep Country Canada IT executives and key decision makers. This section highlights Sleep Country Canada's latest recorded technology evaluations, including Domo for Analytics and BI on 2026-08-11, Oracle Retail Merchandising System for Retail Management on 2024-12-09, and Oracle Retail Xstore Point-of-Service for Point Of Sale on 2024-09-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sleep Country Canada digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-08-11 | Sleep Country Canada | Evaluated | Domo | Domo | Analytics and BI | Analytics and BI |
| 2024-12-09 | Sleep Country Canada | Evaluated | Oracle | Oracle Retail Merchandising System | Retail Management | ERP Services and Operations |
| 2024-09-27 | Sleep Country Canada | Evaluated | Oracle | Oracle Retail Xstore Point-of-Service | Point Of Sale | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Sleep Country Canada Technographics
Sleep Country Canada is a Retail organization based in Canada,
with around 1577 employees and annual revenues of $748.0 million.
Sleep Country Canada operates a diverse technology stack with applications such as
Oracle Cloud ERP, UKG Pro Workforce Management (Ex UKG Dimensions) and Olark Live Chat,
covering areas like ERP Financial, Workforce Management and Chatbots and Conversational AI.
Sleep Country Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and Olark.
Sleep Country Canada recently adopted applications including
Microsoft Azure Cloud Services in 2021, Fresh Relevance in 2020 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sleep Country Canada’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sleep Country Canada’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sleep Country Canada technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.