Smartsheet
500 108th Ave NE Suite 200,
Bellevue, 98004, WA,
United States
Bellevue, 98004, WA,
United States
1 425-324-2360
Professional Services
Smartsheet Technographics
Smartsheet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smartsheet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3330 Smartsheet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smartsheet has purchased the following applications: Coupa Invoice for AP Automation in 2020, Culture Amp for Employee Experience in 2017, Carta Equity Management for Equity Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smartsheet is running and its propensity to invest more and deepen its relationship with Coupa Software , Stripe , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smartsheet revenues, which have grown to $1.32 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smartsheet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smartsheet Tech Stack and Enterprise Applications
Smartsheet ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP | n/a | 2020 | 2020 |
In 2020, Smartsheet implemented Coupa Invoice as its AP Automation solution to centralize accounts payable processing. Coupa Invoice is used by Smartsheet to capture vendor invoices, attach supporting approvals, and enforce invoice coding to the proper general ledger account for Accounts Payable and finance teams.
The Coupa Invoice deployment was configured to support invoice entry and document upload, approval routing, and enforcement of two and three way match rules, with explicit three way match for IT and hard goods and two or three way matching for services purchases. The implementation also incorporates vendor onboarding controls such as collection of W9 and remittance information, and supports review and approval of expense reimbursement reports against the company T&E policy.
Operational coverage includes Accounts Payable clerks and internal managers responsible for routing approvals, company wide finance functions handling invoice payment processing and sales tax recording, and vendor inquiry resolution. Coupa Invoice is the central AP Automation application at Smartsheet, used to enter vendor invoices, store invoice images with approvals, administer matching rules, and control reimbursement and vendor documentation workflows.
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AR Automation | ERP |
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2020 | 2020 |
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ERP Financial | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2022 | 2022 |
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Subscription and Recurring Billing | ERP |
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2017 | 2017 |
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Subscription and Recurring Billing | ERP |
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2017 | 2017 |
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Subscription and Recurring Billing | ERP |
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2020 | 2020 |
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Tax Management | ERP |
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2020 | 2020 |
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Smartsheet HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Culture Amp | Legacy | Culture Amp | Employee Experience | HCM | n/a | 2017 | 2017 |
In 2017 Smartsheet implemented Culture Amp for Employee Experience. The Culture Amp application is deployed via a branded portal at smartsheet.cultureamp.com and functions as a centralized employee experience hub for the company.
The deployment leverages Culture Amp capabilities common to Employee Experience platforms, including engagement surveys, continuous feedback workflows, and people analytics to support survey authoring, campaign scheduling, and consolidated reporting. Culture Amp is configured to surface standardized survey instruments and manager dashboards that align with People Operations priorities.
Operational coverage includes HR and People Operations for Smartsheet’s approximately 3370 employees in the professional services organization, with the portal providing employee and manager access to feedback and development tooling. The public branded site at smartsheet.cultureamp.com indicates the platform is used both for internal program delivery and for centralized access to experience data.
Governance is organized around centralized program management within People Operations, with role based access controls, scheduled survey cadence, and templated reporting to support recurring engagement programs. Culture Amp is the primary Employee Experience application driving people feedback and analytics at Smartsheet.
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Employee Experience, Employee Engagement | HCM |
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2021 | 2021 |
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Smartsheet ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Carta | Legacy | Carta Equity Management | Equity Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Smartsheet implemented Carta Equity Management to formalize equity recordkeeping and support finance and accounting workflows during a rapid growth phase. The deployment was positioned to govern ownership data and stock plan administration as the company scaled toward an IPO, aligning equity administration with month end and audit cycles.
The Carta Equity Management implementation included core Equity Management capabilities such as capitalization table maintenance, option and restricted stock tracking, grant administration, and support for stock based compensation accounting and reporting. Configuration emphasis centered on accurate shareholder records and audit ready schedules while enabling finance teams to calculate stock based compensation expense for monthly and quarterly close processes.
The Carta deployment was executed alongside other financial systems programs, including NetSuite ERP, a Financial Data Support System FDSSI for revenue recognition, and Paycom payroll, as part of a broader effort to scale financial operations. Operational ownership rested with the controller and senior financial accounting managers, with outputs feeding audit PBC schedules and monthly close reconciliations created in Smartsheet.
Governance changes included formalized cap table stewardship, documented close schedules, and procedures to ensure equity entries were reflected in financial statements. The implementation supported activities cited during audit cycles and the companys IPO preparations, and it was used to ensure capitalization table integrity and proper calculation of stock based compensation expense.
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Smartsheet AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Smartsheet Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2022 | 2022 |
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Smartsheet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2011 | 2011 |
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Smartsheet Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Smartsheet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Community Management | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Smartsheet EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2023 | 2023 |
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Financial Consolidation and Close | EPM |
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2023 | 2023 |
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Smartsheet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Smartsheet PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Smartsheet SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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Smartsheet PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2013 | 2013 |
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Smartsheet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Smartsheet CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Smartsheet
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Smartsheet Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smartsheet IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smartsheet digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Smartsheet Technographics
Smartsheet is a Professional Services organization based in United States,
with around 3330 employees and annual revenues of $1.32 billion.
Smartsheet operates a diverse technology stack with applications such as
Coupa Invoice, Culture Amp and Carta Equity Management,
covering areas like AP Automation, Employee Experience and Equity Management.
Smartsheet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Culture Amp and Carta.
Smartsheet recently adopted applications including
Workday Adaptive Planning (ex Adaptive Insights) in 2023, Planful Consolidation in 2023 and PayPal Payflow in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smartsheet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Smartsheet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Smartsheet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.