San Benedetto del Tronto, 63074,
Italy
Smeraldo Suite Hotel Italy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Smeraldo Suite Hotel Italy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Smeraldo Suite Hotel Italy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smeraldo Suite Hotel Italy has purchased the following applications: New Relic APM for Application Performance Management in 2015, Microsoft Ajax Content Delivery Network for Content Delivery Network in 2015, BRG Hoteldoor Sales for Sales Analytics, Sales Engagement in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smeraldo Suite Hotel Italy is running and its propensity to invest more and deepen its relationship with New Relic , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smeraldo Suite Hotel Italy revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smeraldo Suite Hotel Italy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Ajax Content Delivery Network | Content Delivery Network | IaaS | n/a | 2015 | 2015 | ||
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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Content Delivery Network | IaaS |
|
2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| BRG | Legacy | BRG Hoteldoor Sales | Sales Analytics, Sales Engagement | CRM | n/a | 2024 | 2024 | In 2024 Smeraldo Suite Hotel Italy engaged BRG to redesign its website and deploy BRG Hoteldoor Sales as the operational CRM and centralized data hub. The implementation was scoped to use BRG Hoteldoor Sales for Sales Analytics,Sales Engagement to drive bookings and tailor communications for leisure and wellness guests in San Benedetto del Tronto, Italy. The deployment combined a refreshed Website/CMS module with Hoteldoor CRM/Sales functionality, implementing guest profile consolidation, segmentation and communication orchestration capabilities. Configuration emphasized sales and reservations workflows, email and messaging templates for leisure and spa audiences, and CRM record enrichment to support targeted outreach and direct booking capture. Technically the project integrated the redesigned Website/CMS with the Hoteldoor CRM/Sales data hub to route web inquiries and booking-related form data into unified guest records, enabling single-source customer data for reservations and marketing. Operational coverage centered on reservations, marketing and front desk functions within the hotel, reflecting a deployment scaled to a 40-employee, single-property operation in Italy. Governance and rollout were organized around CRM ownership by the hotel commercial team, with phased activation of communication workflows and staff training for reservations and marketing users. The program positioned BRG Hoteldoor Sales as the system of record for guest interactions and booking-related engagement, supporting the hotel goal to drive bookings and tailor guest communications. |
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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|
|
Web Application Firewalls (WAF) | CyberSecurity |
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2014 | 2014 |
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