Yokne'am Illit, 2069200,
Israel
SofWave Medical Technographics
SofWave Medical Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SofWave Medical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 92 SofWave Medical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SofWave Medical has purchased the following applications: Microsoft 365 for Collaboration in 2019, Hotjar for Customer Experience in 2020, New Relic APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SofWave Medical is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SofWave Medical revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SofWave Medical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SofWave Medical Tech Stack and Enterprise Applications
SofWave Medical Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, SofWave Medical implemented Microsoft 365 as its Collaboration platform across the organization. The deployment established Microsoft 365 as the central environment for corporate email, team collaboration, and document storage for this Israel-based life sciences company of approximately 92 employees.
The Microsoft 365 implementation encompassed core Collaboration capabilities including Exchange Online for messaging, Microsoft Teams for synchronous communication and meetings, SharePoint Online for intranet sites and shared document libraries, OneDrive for personal file sync and mobility, and Azure Active Directory for identity and access management. Configuration work focused on shared document libraries and Teams channel structures aligned to business functions, OneDrive synchronization for distributed users, and role-based permission models to control document and site access.
Operational coverage targeted corporate, research and commercial teams and was governed through centralized content permissions, retention policies, and role-based access controls within Microsoft 365. Governance and process changes standardized folder and channel taxonomy, instituted document lifecycle policies, and used Azure Active Directory to enforce single sign-on and conditional access across the Collaboration stack.
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SofWave Medical CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, SofWave Medical implemented Hotjar on its public website to instrument visitor behavior and on-site feedback, aligning the deployment with Customer Experience objectives. Hotjar is deployed as a client-side analytics and feedback layer to capture session recordings, heatmaps, conversion funnel signals, and on-page feedback widgets through a lightweight JavaScript snippet.
The implementation centers on digital marketing and product workflows, where Hotjar data is used to prioritize UX adjustments and landing page optimization, supporting web conversion and lead capture processes. Governance for the implementation focuses on workflow integration between marketing and product teams, establishing routines for recording review, feedback triage, and tagging of user sessions for qualitative analysis.
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SofWave Medical ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, SofWave Medical implemented New Relic APM on their website as an Application Performance Management deployment. The implementation focused on web application telemetry, embedding New Relic APM agents to capture server side transaction traces and front end performance signals, supporting engineering and site reliability functions responsible for uptime and user experience.
The New Relic APM deployment leverages core Application Performance Management capabilities including transaction tracing, error analytics, performance dashboards, and alerting that feed operational incident workflows. Monitoring scope is the public website and associated web services, with dashboards and alerts consumed by development and IT teams to prioritize remediation, and configuration aligned to application level instrumentation and real user monitoring best practices.
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SofWave Medical IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at SofWave Medical
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Apps Being Evaluated by SofWave Medical Executives
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