Hamburg, 20097,
Germany
Sovereign Speed Technographics
Sovereign Speed Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sovereign Speed and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 Sovereign Speed employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sovereign Speed has purchased the following applications: Zoho Mail for Collaboration in 2019, Zendesk Service for Customer Support in 2016, 4me Service Integration and Management (SIAM) for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sovereign Speed is running and its propensity to invest more and deepen its relationship with Zoho Corp. , CodeTwo , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sovereign Speed revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sovereign Speed intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sovereign Speed Tech Stack and Enterprise Applications
Sovereign Speed Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Sovereign Speed implemented Zoho Mail as its primary corporate email platform. The deployment uses Zoho Mail as a cloud-hosted Collaboration application to provide company-wide email, webmail access, and domain-hosted mailboxes for the 55-employee transportation business.
Implementation focused on mailbox provisioning, domain routing and alias management via the Zoho Mail control panel, with administrator controls used for centralized account management and security policy enforcement. Using Zoho Mail on their website is part of the operational configuration, and Sovereign Speed configured DNS-based mail routing and administrative workflows to support corporate communications and customer contact channels, aligning Sovereign Speed, Zoho Mail, Collaboration, and corporate email functions.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Sovereign Speed CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, Sovereign Speed implemented Zendesk Service on its website to provide Customer Support. The deployment uses the web-embedded Zendesk Service interface to centralize customer inquiries into a cloud-hosted ticketing environment, aligning support intake with the transportation companys customer service operations in Germany.
Zendesk Service is configured to support standard Customer Support capabilities including ticket management workflows, web widget interactions, email routing and a knowledge base for self-service. Operational coverage is focused on the customer support team and related operations, with governance implemented through centralized queues and role-based agent access to manage customer requests originating from the company website.
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Marketing Automation | CRM |
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2022 | 2022 |
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Sovereign Speed ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 4me, Inc | Legacy | 4me Service Integration and Management (SIAM) | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Sovereign Speed deployed 4me Service Integration and Management (SIAM) as its IT Service Management platform. The deployment is documented as being surfaced on the company website, indicating a public-facing entry point for service requests and visibility into service processes for customers and partners.
The implementation of 4me Service Integration and Management (SIAM) was configured to deliver core IT service management capabilities consistent with the IT Service Management category, including a service catalog, incident management, request fulfillment, change orchestration, configuration item tracking and SLA monitoring. Workflows were adapted to small enterprise scale, emphasizing self-service portal configuration, role based access for technicians and automated ticket routing to reduce manual handoffs.
Operational coverage centers on Sovereign Speed’s IT and operations functions within its Germany operations, supporting a 55 person organization in the transportation sector. The public integration point on the corporate website suggests the instance supports both internal IT operations and customer facing service interactions, enabling a unified intake channel for incidents and service requests.
Governance activities focused on establishing clear ticket lifecycle ownership, service owner responsibilities and standard operating procedures for change approvals and incident escalation. Configuration governance emphasized catalog discipline and SLA definitions to standardize fulfillment and monitoring across teams, with knowledge base and self-service workflows used to streamline repeat request handling.
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Sovereign Speed IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Sovereign Speed CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Sovereign Speed
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| No data found | ||||||
Apps Being Evaluated by Sovereign Speed Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-04 | Sovereign Speed | Evaluated | SAS Institute | SAS Viya | Analytics and BI | Analytics and BI |
| 2024-10-22 | Sovereign Speed | Evaluated | Zoho Corp. | Zoho Desk | Customer Support | CRM |