Edgewood, 41017, KY,
United States
St. Elizabeth Healthcare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by St. Elizabeth Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 St. Elizabeth Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St. Elizabeth Healthcare has purchased the following applications: SAP Concur Expense for Expense Management in 2015, Paradox Olivia Chatbot for Recruiting Chatbot in 2019, EPIC EHR for Electronic Health Record in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St. Elizabeth Healthcare is running and its propensity to invest more and deepen its relationship with SAP , Workday , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St. Elizabeth Healthcare revenues, which have grown to $2.65 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St. Elizabeth Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, St. Elizabeth Healthcare deployed SAP Concur Expense as its Expense Management solution to support Medical Services and Physician Services departments. The implementation focused on managing educational travel and expense workflows for Medical Staff, Physician Services and the Quality Division, with SAP Concur Expense serving as the primary system for capture, reporting and approval of seminar, workshop and board-related travel expenses.
Configuration centered on expense reporting and approval workflows tailored to executive and physician use cases, including centralized submission, policy enforcement and routed approvals from the Medical Services executive office. SAP Concur Expense was used operationally by the executive suite for management of educational travel bookings and expense submission, and the application configuration reflected oversight of Senior Executive and physician travel, and consolidated expense documentation for internal meetings and Board materials.
The expense environment coexisted with other named systems in the operational landscape, expense capture and travel administration were performed in Concur Solutions, contract records remained in Compliance 360 for physician and business contracts, and account management plus appropriation and distribution of Co-Management Agreement funds and physician payments were maintained in Oracle PeopleSoft eProcurement. The narrative positions SAP Concur Expense within a multi-application governance model where expense data fed administrative and compliance processes while financial disbursement and contract management were controlled in separate systems.
Governance and workflow responsibilities remained with the Medical Services executive office, which coordinated approval routing, reconciliation tasks and the use of expense records in support of committee reporting and executive briefings. Operational scope emphasized departmental support rather than enterprise wide financial replacement, with controls and workflows structured to align Expense Management operations to physician credentialing schedules and executive office oversight without presuming automated integrations between named systems.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2019 | 2019 |
In 2019, St. Elizabeth Healthcare implemented the Paradox Olivia Chatbot as a Recruiting Chatbot on its careers website. St. Elizabeth Healthcare uses ParadoxAI on their careers site to embed Paradox Olivia Chatbot into job pages and application entry points, positioning the chatbot as an always-on candidate engagement layer for talent acquisition. The deployment targeted the health system’s recruiting function across the United States organization of roughly 10,000 employees.
The Paradox Olivia Chatbot implementation was configured to support conversational screening, candidate qualification, automated FAQ responses, and interview scheduling workflows typical of Recruiting Chatbot solutions. Configuration emphasized scripted conversational flows, qualification logic, and scheduler rules to align with the health system’s recruiting processes, with automated routing designed to escalate complex conversations to human recruiters. The full Paradox Olivia Chatbot application name and ParadoxAI presence were explicitly used to capture candidate intents and surface fit signals at the point of application.
Operational ownership rested with talent acquisition and recruiting teams, who maintained conversation scripts and scheduling policies through the vendor management console, enabling iterative content updates and policy changes. Rollout focused on the careers site and included staged content updates and recruiter handoff protocols to synchronize chatbot interactions with existing sourcing and interview workflows. The St. Elizabeth Healthcare Paradox Olivia Chatbot Recruiting Chatbot implementation centralized initial candidate engagement and established conversational governance within recruiting operations.
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Workforce Management | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, St. Elizabeth Healthcare implemented EPIC EHR from Epic Systems as its enterprise Electronic Health Record to establish a unified clinical record across its hospitals and ambulatory footprint. The deployment targeted the system’s roughly 50,000 patients and was positioned to extend electronic medical records coverage to more than 12 percent of the population of Northern Kentucky and the greater Cincinnati area, improving clinician access to patient history across physician offices, acute care hospitals, and emergency departments.
The implementation included core Epic modules and functional capabilities, specifically EpicCare Ambulatory, EpicCare Inpatient, Prelude Registration, Cadence Scheduling, and Resolute Hospital Billing. Operational capabilities enabled by the EPIC EHR included physician access to medication lists, treatment plans, lab test results, e-prescribing, electronic appointment scheduling, patient access to lab results and prescriptions, and near real-time availability of EKGs, X-rays, and scans.
Infrastructure for the deployment was powered by IBM Power 570 and 550 servers running AIX, providing the underlying platform for the clinical information system and electronic record repositories. Early stages of the EMR rollout began with doctor’s offices in a phased schedule, expanding to clinics and ambulatory care sites, with a stated objective to complete availability across 31 primary care offices and six hospitals in final stages of deployment.
Governance and operational changes centered on centralized clinical data access and workflows to enable 24-hour availability of health data, reduce manual interventions, and improve care coordination among physicians and care teams. St. Elizabeth Healthcare communicated expected outcomes as improved clinician decision making, reduced errors through electronic prescribing and lab integration, and potential cost reductions driven by decreased manual work and better information continuity.
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Electronic Health Record | ERP Services and Operations |
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2014 | 2014 |
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Electronic Health Record | ERP Services and Operations |
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2014 | 2014 |
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Healthcare ERP | ERP Services and Operations |
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2017 | 2017 |
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Healthcare ERP | ERP Services and Operations |
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2019 | 2019 |
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Healthcare ERP | ERP Services and Operations |
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2019 | 2019 |
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Patient Management | ERP Services and Operations |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Online Meeting Scheduling | Collaboration |
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2014 | 2014 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2019 | 2019 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2014 | 2014 |
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Treasury Management | TRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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