State Bank of India
State Bank Bhavan 14th Floor Corporate Centre Madame Cama Road, Nariman Point,
Mumbai, 400021,
India
Mumbai, 400021,
India
91 22 2274 0841
Banking and Financial Services
State Bank of India Technographics
State Bank of India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by State Bank of India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 235858 State Bank of India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that State Bank of India has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2021, In-House ATS for Applicant Tracking System in 2016, Infosys Finacle for Core Banking in 2005 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems State Bank of India is running and its propensity to invest more and deepen its relationship with SAP , In-House Applications , Infosys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing State Bank of India revenues, which have grown to $34.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for State Bank of India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
State Bank of India Tech Stack and Enterprise Applications
State Bank of India ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, State Bank of India implemented SAP ERP ECC 6.0 as an ERP Financial deployment. The rollout included an SBI HRMS delivery program managed from September 2021 to December 2021 under a Delivery Engagement Manager who oversaw three concurrent projects with a 60-person delivery team.
SAP ERP ECC 6.0 implementations covered HCM with ECC 6.0-EHP6, SAP-BOBJ for reporting, BODS for data integration, Sybase as the database platform, SAP Basis administration, NetWeaver Enterprise Portal version 7.3, FIORI and SAP Mobile application layers, and SAP Extended ECM by OpenText. The SAP ERP ECC 6.0 platform was positioned to enable fully digitalized business processes and real-time information flows, with SAP Extended ECM providing document and records management, information retrieval, and connecting emails and documents to core business processes.
Integration work focused on connecting HCM payroll and personnel processes to enterprise reporting and data services, portal and mobile access via NetWeaver and FIORI, and content management through SAP Extended ECM. The SBI HRMS program explicitly covered a large operational population including approximately 300,000 employees and 250,000 pensioners, reflecting broad HR and pension lifecycle reach across the bank.
Delivery governance included planning and estimation, transformation scheduling, task allocation, monitoring and control, and formal reviews. The Delivery Engagement Manager role provided domain and technical leadership, knowledge management, relationship management and partner satisfaction, and instituted process improvement practices such as risk management, communication protocols, defect management and prevention, status reporting with metrics generation, staffing and onboarding, skill building and backup planning, mentoring, employee satisfaction activities, and handling appraisals and feedback.
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State Bank of India HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, State Bank of India deployed an In-House ATS as its Applicant Tracking System on the corporate careers website. The implementation centralized job posting and candidate intake, routing applications submitted via the website into the bank's recruitment queue and enabling status tracking for internal HR and hiring managers. The In-House ATS supported requisition management and candidate lifecycle workflows across corporate recruiting and branch hiring functions.
Configuration emphasized standard Applicant Tracking System modules including candidate intake, resume parsing, screening workflows, interview scheduling, and offer management consistent with large-scale recruiting use. The deployment integrated the In-House ATS with the public careers site to capture applications directly, and governance introduced standardized approval and requisition workflows overseen by HR recruiting teams. State Bank of India In-House ATS Applicant Tracking System functions as the primary system of record for sourcing, tracking, and progressing external hires through defined hiring stages.
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Core HR | HCM |
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2006 | 2006 |
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State Bank of India ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infosys | Legacy | Infosys Finacle | Core Banking | ERP Services and Operations | n/a | 2005 | 2005 |
In 2005, State Bank of India implemented Infosys Finacle as its Core Banking platform. The 2005 deployment centralized transaction capture and settlement processing across core CBS, switch, ATM, and POS channels, extending to SBI foreign offices spanning 11 countries.
The Infosys Finacle implementation was configured to support Finacle CBS file extraction and switch log processing, with explicit handling for TLF and PTLF switch logs. Reconciliation capabilities included three way ATM and POS reconciliations, host recon report generation, and extracting interchange acquiring and issuing files for Visa and Mastercard to feed FSS DCRS reconciliation workflows.
Operational integrations included the SBI Files Sharing System SFG server for ingesting CBS, switch, interchange raw files, and settlement files, and the FSS DCRS interchange system for switch data inserts and reconciliation execution between switch and interchange. Functional coverage extended to FO RECON and Short Cash Recon teams, handling daily FO switch reports, host ATM recon reports, Visa and Mastercard recon reports, and distribution of settlement files to SBIGROUP banks.
Governance and operational process controls emphasized pre‑processing validation of raw files for date, header, footer, and country segmentation, structured reconciliation between Finacle CBS extracts and switch logs, and reconciliation between switch and interchange settlements including MasterCard TT140 and TT461 validations. Cash operations workflows included ATM admin versus physical cash reconciliation, complaint ingestion from the service desk portal, failed transaction filtering, debit adjustments or good faith adjustments for non‑SBI accounts, and escalation to complaint management to maintain TAT.
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Digital Banking | ERP Services and Operations |
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2017 | 2017 |
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Education ERP | ERP Services and Operations |
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2019 | 2020 |
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Loan Management | ERP Services and Operations |
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2024 | 2024 |
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State Bank of India AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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State Bank of India Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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State Bank of India Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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State Bank of India Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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State Bank of India Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2019 | 2019 |
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State Bank of India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Customer Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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State Bank of India ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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State Bank of India TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2013 | 2013 |
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AML, Fraud and Compliance | TRM |
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2006 | 2006 |
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AML, Fraud and Compliance | TRM |
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2013 | 2013 |
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State Bank of India PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2017 | 2017 |
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State Bank of India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2020 |
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Servers, Storage and Networking | IaaS |
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2009 | 2009 |
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State Bank of India CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Network Detection and Response (NDR) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2023 |
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State Bank of India Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Physical Access Control System | Physical Security |
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2017 | 2018 |
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Physical Security Outsourcing | Physical Security |
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2020 | 2020 |
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Physical Security Outsourcing | Physical Security |
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2024 | 2024 |
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Video Surveillance System | Physical Security |
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2015 | 2015 |
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Video Surveillance System | Physical Security |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at State Bank of India
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by State Bank of India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from State Bank of India IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the State Bank of India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD State Bank of India Technographics
State Bank of India is a Banking and Financial Services organization based in India,
with around 235858 employees and annual revenues of $34.01 billion.
State Bank of India operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, In-House ATS and Infosys Finacle,
covering areas like ERP Financial, Applicant Tracking System and Core Banking.
State Bank of India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, In-House Applications and Infosys.
State Bank of India recently adopted applications including
VMware Cloud Foundation in 2025, C-DAC Meghdoot Cloud Suite in 2025 and C-DAC Meghdoot Cloud Suite in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of State Bank of India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates State Bank of India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete State Bank of India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.