San Jose, 95131, CA,
United States
SuperMicro Technographics
SuperMicro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SuperMicro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4155 SuperMicro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SuperMicro has purchased the following applications: SAP SuccessFactors Onboarding for Onboarding in 2016, LiveChat for Chatbots and Conversational AI in 2020, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SuperMicro is running and its propensity to invest more and deepen its relationship with SAP , LiveChat, Inc. , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SuperMicro revenues, which have grown to $3.56 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SuperMicro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SuperMicro Tech Stack and Enterprise Applications
SuperMicro HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Onboarding | Onboarding | HCM | n/a | 2016 | 2017 |
In 2016, SuperMicro began an implementation of SAP SuccessFactors Onboarding alongside SuccessFactors Applicant Tracking System, with an expected completion in April 2017. The program targeted HR and talent acquisition to standardize candidate-to-new-hire workflows and centralize hiring administration under the Onboarding category.
The implementation focused on deploying the SuccessFactors ATS and SAP SuccessFactors Onboarding application modules, configuring onboarding workflows, new hire task orchestration, document capture, and checklist-based compliance processes. Governance centered on HR and recruiting process ownership and a configuration-led rollout to operationalize standardized onboarding procedures across hiring teams, with go-live activities planned through April 2017.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2016 | 2017 |
|
SuperMicro AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, SuperMicro implemented LiveChat on its public website as a customer-facing conversational channel, deploying the LiveChat application to provide real-time web chat. The deployment is scoped to web-based customer engagement and supports front-line business functions including customer support and sales inquiry handling, with LiveChat positioned within the Chatbots and Conversational AI category.
Functional capabilities deployed include a web chat widget, real-time messaging, agent handoff, standardized response templates and chat transcript capture, reflecting core Chatbots and Conversational AI functionality. The implementation is integrated into website session context and operational workflows for support and pre-sales teams, with centralized administration for agent routing and chat configuration and governance focused on application administration and chat handling procedures.
|
SuperMicro CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, SuperMicro implemented Hubspot CRM. The Hubspot CRM instance was deployed as a cloud SaaS solution and instrumented on SuperMicro's public website to centralize inbound lead capture, normalize contact records from web forms, and surface engagement data in a unified contact repository.
Configuration emphasizes core CRM functionality, including contact and company record management, deal pipeline staging, web form lead capture workflows, and email engagement tracking, reflecting standard CRM operational modules. Operational coverage centers on sales and marketing functions within SuperMicro in the United States, with centralized lead routing and contact hygiene processes to align marketing-sourced website leads into sales pipelines.
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
SuperMicro PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2013 | 2013 |
|
|
|
|
|
Apps Development | PaaS |
|
2022 | 2022 |
|
SuperMicro IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at SuperMicro
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SuperMicro Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||