SurveyMonkey
910 Park Pl, Suite 300,
San Mateo, 94403, CA,
United States
San Mateo, 94403, CA,
United States
1 650-543-8400
Professional Services
SurveyMonkey Technographics
SurveyMonkey Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SurveyMonkey and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 SurveyMonkey employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SurveyMonkey has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2009, Greenhouse ATS for Applicant Tracking System in 2018, Onit SimpleLegal for Legal Practice Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SurveyMonkey is running and its propensity to invest more and deepen its relationship with Oracle , Emburse , WorldPay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SurveyMonkey revenues, which have grown to $612.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SurveyMonkey intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SurveyMonkey Tech Stack and Enterprise Applications
SurveyMonkey ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2009 | 2010 |
In 2009 SurveyMonkey implemented Oracle NetSuite ERP to support core finance operations, positioning the deployment within the ERP Financial category. The initiative included a formal NetSuite Bank Reconciliations implementation and addressed some international accounting requirements across the company.
The Oracle NetSuite ERP deployment was configured to support standard ERP Financial workflows, with emphasis on bank reconciliation automation, centralized general ledger processing, and transaction matching to support accounts payable and accounts receivable workflows. NetSuite Bank Reconciliations served as a focal capability to reduce manual reconciliation steps and to standardize bank statement handling within the finance function.
Operational coverage concentrated on SurveyMonkey’s corporate finance and treasury activities in the United States while extending controls and accounting treatments to cover some international accounting activity. The implementation aligned chart of accounts and reconciliation cadence for cross-border transactions, retaining local accounting inputs where required for statutory reporting.
Governance adjustments accompanied the rollout to standardize bank reconciliation ownership, reconciliation cadence, and month end close workflows across finance teams. Controls and process documentation were instituted to embed the Oracle NetSuite ERP bank reconciliation procedures into routine financial operations and to ensure consistent treatment of international accounting items.
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Expense Management | ERP |
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2012 | 2012 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2016 | 2016 |
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SurveyMonkey HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 SurveyMonkey deployed Greenhouse ATS as its Applicant Tracking System and embedded Greenhouse ATS on its public careers site to capture external applications. The deployment positioned Greenhouse ATS as the primary platform for job posting and candidate intake on SurveyMonkey's website.
Implementation focused on core Applicant Tracking System capabilities, including job requisition creation, career site job publishing, candidate application intake and resume parsing, candidate profiles, interview scheduling and scorecards, and structured offer workflows. Configuration emphasized requisition approval routing and role-based access for recruiters and hiring managers.
Greenhouse ATS was connected to SurveyMonkey's careers pages to publish openings and route applicants into talent pipelines, supporting recruiting and talent acquisition teams across the company. The setup used standard ATS workflows for screening, interview orchestration, and consolidated candidate pipelines to centralize hiring activity.
Governance covered hiring team permissions, interview panel controls, and standardized scorecard and workflow templates to enforce consistent selection processes. Greenhouse ATS provided the operational backbone for SurveyMonkey talent acquisition, unifying career site sourcing with internal recruitment operations.
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SurveyMonkey ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Onit | Legacy | Onit SimpleLegal | Legal Practice Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 SurveyMonkey deployed Onit SimpleLegal as its Legal Practice Management system to centralize legal invoice processing and matter-level spend oversight, supporting legal and finance business functions. The deployment focused on accounts payable for legal invoices where the legal department manages engagements with a variety of outside law firms and service providers, increasing control over invoice intake and routing.
Onit SimpleLegal was configured to provide core Legal Practice Management capabilities including billing management, approval workflows, accruals functionality, and spend analytics tied to matters. The implementation emphasized invoice approval routing and metrics to identify which matters consume the most budget and to assess outside counsel efficiency, and it used accruals to surface legal liabilities for the finance team.
Integrations with broader finance systems were limited according to stakeholder feedback, and this constraint was noted as an area for roadmap improvements. Governance shifted through formal approval workflows that assign accountability to correct stakeholders for expenses, while finance gained greater visibility into legal spend via accruals and billing metrics, aligning legal matter tracking with corporate financial controls.
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SurveyMonkey Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Survey and Questionnaire | Collaboration |
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2011 | 2011 |
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SurveyMonkey Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2014 | 2014 |
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Contract Lifecycle Management | Content Management |
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2023 | 2023 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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SurveyMonkey eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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SurveyMonkey CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing, Sales Engagement | CRM |
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2018 | 2019 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Sales Engagement | CRM |
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2020 | 2020 |
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SurveyMonkey ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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SurveyMonkey PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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SurveyMonkey TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2018 | 2018 |
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SurveyMonkey IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Database Management, Open-Source Database | IaaS |
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2018 | 2018 |
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SurveyMonkey CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at SurveyMonkey
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Enterprise Sales | Director | Finance | |
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Chief Sales Officer | CXO | Sales | |
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Director of Sales | Director | Finance | |
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Director Of Field Operations - Global Sales | Director | Finance | |
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COO & CFO | CXO | Finance | |
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VP, Strategy & Business Operations | VP | Operations | |
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CEO | CXO | Finance | |
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SVP, Human Resources | VP | HR | |
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HR Director | Director | HR | |
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VP Finance, Controller | VP | Finance | |
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President & CTO | CXO | Finance | |
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Vice President, Marketing Communications | VP | Marketing | |
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CEO | CXO | Finance | |
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Accounts Receiveable Manager | Manager | Finance | |
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Director of Accounting Operations | Director | Finance | |
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Accounting Manager | Manager | Finance | |
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VP, Customer Experience & Advocacy | VP | Customer Service | |
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VP of Customer Success | VP | Customer Service | |
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Director, Customer Success Operations | Director | Customer Service | |
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Director of Customer Success | Director | Customer Service | |
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Senior Customer Success Manager | Manager | Customer Service | |
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Chief Legal Officer & Secretary | CXO | Legal | |
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VP, Deputy General Counsel - Corporate, Litigation, Compliance and Corporate Development | VP | Legal | |
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Associate Legal Counsel | Manager | Legal | |
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Deputy General Counsel & Senior Director, Legal | Director | Legal | |
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Apps Being Evaluated by SurveyMonkey Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SurveyMonkey IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SurveyMonkey digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD SurveyMonkey Technographics
SurveyMonkey is a Professional Services organization based in United States,
with around 1500 employees and annual revenues of $612.4 million.
SurveyMonkey operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and Onit SimpleLegal,
covering areas like ERP Financial, Applicant Tracking System and Legal Practice Management.
SurveyMonkey has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and Onit.
SurveyMonkey recently adopted applications including
Malbek CLM in 2023, 6sense Account Engagement Platform in 2023 and Onit SimpleLegal in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SurveyMonkey’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SurveyMonkey’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SurveyMonkey technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.