TechnologyOne
Level 11 TechnologyOne HQ, 540 Wickham Street, Fortitude Valley,
Brisbane, 4006, QLD,
Australia
Brisbane, 4006, QLD,
Australia
61 7 3167-7300
Professional Services
TechnologyOne Technographics
TechnologyOne Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TechnologyOne and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 TechnologyOne employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TechnologyOne has purchased the following applications: TechnologyOne ERP for ERP Financial in 2023, Scout Talent for Recruiting, Applicant Tracking System in 2020, TeamSupport SnapEngage for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TechnologyOne is running and its propensity to invest more and deepen its relationship with TechnologyOne , Scout Talent , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TechnologyOne revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TechnologyOne intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TechnologyOne Tech Stack and Enterprise Applications
TechnologyOne ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023, TechnologyOne implemented TechnologyOne ERP to support ERP Financial operations. The deployment is observable on the company website as the primary application for financial processing and reporting.
The TechnologyOne ERP implementation is structured around core financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and financial reporting. Configuration work centered on role based access controls, a multi level chart of accounts, and workflow automation for approvals and transaction matching, all implemented within the TechnologyOne ERP framework.
Operational scope emphasizes finance and accounting functions across the organization, aligning month end close and statutory reporting workflows with the ERP Financial instance. Governance and rollout focused on standardized processes and controller led configuration control, with a staged module activation approach and ongoing configuration management to maintain accounting controls.
|
TechnologyOne HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Scout Talent | Legacy | Scout Talent | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, TechnologyOne implemented Scout Talent as its Recruiting,Applicant Tracking System on its corporate careers site. Scout Talent functions as the applicant tracking engine embedded on TechnologyOne's website, centralizing job postings and candidate intake to support the company talent acquisition function.
The deployment emphasized standard ATS capabilities, configured for job requisition publishing, career site application forms, candidate pipeline and stage management, interview scheduling, and automated candidate communications. Scout Talent was configured to capture applicant data through the website forms, enforce recruitment workflows, and provide recruiters and hiring managers with pipeline visibility and configurable candidate status stages.
Operational ownership is centered in TechnologyOne's talent acquisition and HR teams, with hiring managers using Scout Talent to review candidates and progress requisitions. Governance was applied through standardized hiring workflows, role based access controls, and approval routing within the Scout Talent configuration to align recruiting processes across the organization.
|
TechnologyOne AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, TechnologyOne deployed TeamSupport SnapEngage on its public website to provide conversational intake and live chat for customer-facing interactions. The deployment centers on Chatbots and Conversational AI capabilities to capture visitor inquiries, qualify pre-sales leads, and route support requests to internal teams. The full application name TeamSupport SnapEngage is embedded as a web chat widget across key site entry points and configured to run scripted conversational flows with staged human handoff.
Configuration emphasized conversational flow design, proactive chat triggers, form capture for context enrichment, and routing rules to align chat sessions with support and sales intake processes. Governance focused on queue assignment, transcript capture, escalation workflows, and agent takeover protocols so that conversations feed established support workflows and agent processes. Operational coverage is website contact points supporting customer support and pre-sales business functions, leveraging standard Chatbots and Conversational AI features for analytics and workflow tuning.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2025 | 2025 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2025 | 2025 |
|
TechnologyOne Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2012 | 2012 |
|
|
|
|
|
Collaboration | Collaboration |
|
2024 | 2024 |
|
|
|
|
|
Collaboration | Collaboration |
|
2024 | 2024 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2020 | 2020 |
|
TechnologyOne Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2022 | 2022 |
|
|
|
|
|
Web Content Management | Content Management |
|
2024 | 2024 |
|
TechnologyOne CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2024 | 2024 |
|
|
|
|
|
Account Based Marketing, Sales Engagement | CRM |
|
2018 | 2018 |
|
|
|
|
|
Account Based Marketing, Sales Engagement | CRM |
|
2024 | 2024 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2024 | 2024 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2024 | 2024 |
|
|
|
|
|
Customer Experience | CRM |
|
2024 | 2024 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2024 | 2024 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2025 | 2025 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2025 | 2025 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2024 | 2024 |
|
|
|
|
|
Tag Management | CRM |
|
2024 | 2024 |
|
TechnologyOne ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
IT Service Management | ITSM |
|
2024 | 2024 |
|
TechnologyOne PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2012 | 2012 |
|
|
|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
TechnologyOne IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2008 | 2008 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
TechnologyOne CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at TechnologyOne
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by TechnologyOne Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TechnologyOne IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TechnologyOne digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD TechnologyOne Technographics
TechnologyOne is a Professional Services organization based in Australia,
with around 1500 employees and annual revenues of $300.0 million.
TechnologyOne operates a diverse technology stack with applications such as
TechnologyOne ERP, Scout Talent and TeamSupport SnapEngage,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
TechnologyOne has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne, Scout Talent and TeamSupport.
TechnologyOne recently adopted applications including
LiveChat in 2025, TeamSupport SnapEngage in 2025 and Xandr Invest (ex AppNexus DSP) in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TechnologyOne’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TechnologyOne’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TechnologyOne technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.