TPx Communications
303 Colorado St., Suite 2075,
Austin, 78701, TX,
United States
Austin, 78701, TX,
United States
1 877-487-8722
Communications
TPx Communications Technographics
TPx Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TPx Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 TPx Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TPx Communications has purchased the following applications: Phenom Talent CRM for Candidate Relationship Management in 2017, Tawk.to for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TPx Communications is running and its propensity to invest more and deepen its relationship with Phenom , ADP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TPx Communications revenues, which have grown to $711.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TPx Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TPx Communications Tech Stack and Enterprise Applications
TPx Communications HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
In 2017, TelePacific Communications implemented Phenom Talent CRM. The deployment introduced Candidate Relationship Management capabilities and embedded Phenom People on the TelePacific careers site to centralize candidate engagement and talent pipelining.
Phenom Talent CRM configuration concentrated on candidate engagement workflows, talent pool segmentation, and automated nurture campaigns consistent with Candidate Relationship Management functionality. The implementation emphasized career site integration and candidate profile capture, enabling systematic outbound candidate communication orchestration and CRM-driven talent marketing while aligning with existing recruiting processes.
Operational ownership was assigned to corporate talent acquisition and recruiting teams, with system use focused on career site traffic and inbound applicant flows. Governance included configuring CRM workflows and recruiter access controls to standardize sourcing activity and employer brand interactions across the recruiting function.
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Core HR | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2007 | 2007 |
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TPx Communications AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, TelePacific Communications deployed Tawk.to on its website. The Tawk.to implementation uses a cloud hosted, vendor managed chat widget embedded in public web pages to provide real time customer messaging and site visitor engagement. Deployment focused on injecting the Tawk.to script across corporate web properties and provisioning user accounts in the Tawk.to administrative console for live agents. The implementation places Tawk.to within the company's customer interaction stack under the Chatbots and Conversational AI category.
Operational coverage centers on customer support and online sales engagement workflows, with agents leveraging the Tawk.to dashboard for live chat, canned responses, chat routing and transcript capture. Configuration leverages common Chatbots and Conversational AI capabilities such as automated greeting messages, offline message capture and real time visitor monitoring to triage inbound queries. The architecture appears centered on the vendor cloud service and the embedded website front end, without public notes of enterprise system integrations. Governance and rollout were executed at the website level to centralize web messaging across public pages.
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TPx Communications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, TelePacific Communications implemented Cisco Webex Meetings. TelePacific Communications deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution to support customer engagement and remote collaboration business functions, with the application surfaced on the corporate website for external participant join flows.
The Cisco Webex Meetings deployment focuses on standard conferencing capabilities, including video and audio conferencing, screen sharing, meeting recording, scheduling and browser-based join. Cisco Webex Meetings is presented on the website to simplify access for customers and partners and to host real-time collaboration sessions without requiring separate client installs.
Operational coverage emphasizes customer-facing meeting endpoints on the company website, aligning the Audio Video and Web Conferencing capability to sales demonstrations, technical support interactions and partner collaboration. The implementation signals a web-embedded conferencing pattern where external users initiate or join meetings via site-hosted links and meeting pages.
Governance and administration for the Webex deployment are organized around common conferencing controls, meeting access policies, user provisioning and session management workflows to manage public facing meetings and internal usage. Configuration and operational oversight are consistent with standard Audio Video and Web Conferencing best practices, ensuring predictable access and managed collaboration on the website.
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Collaboration | Collaboration |
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2017 | 2017 |
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TPx Communications Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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TPx Communications eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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TPx Communications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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TPx Communications ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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TPx Communications PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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TPx Communications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2018 | 2018 |
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TPx Communications CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at TPx Communications
| First Name | Last Name | Title | Function | Department | Phone | |
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SVP IT | VP | IT | |
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CFO | CXO | Finance | |
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VP Human Resources | VP | HR | |
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VP Finance | VP | Finance | |
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Director of Benefits and Compensation | Director | HR | |
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Apps Being Evaluated by TPx Communications Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TPx Communications IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TPx Communications digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD TPx Communications Technographics
TPx Communications is a Communications organization based in United States,
with around 1600 employees and annual revenues of $711.0 million.
TPx Communications operates a diverse technology stack with applications such as
Phenom Talent CRM, Tawk.to and Cisco Webex Meetings,
covering areas like Candidate Relationship Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
TPx Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Phenom, Tawk.to and Cisco Systems.
TPx Communications recently adopted applications including
ADP Workforce Now in 2021, DocuSign eSignature in 2021 and Zoominfo Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TPx Communications’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TPx Communications’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TPx Communications technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.