Telus International Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Sisense Legacy Sisense Fusion Analytics and BI Analytics and BI n/a 2018 2018
Data Warehouse Analytics and BI 2018 2018
Process Mining Analytics and BI 2015 2015
ITSM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2016 2016
IT Service Management ITSM 2020 2020
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Apps Development PaaS 2022 2022
Robotic Process Automation PaaS 2015 2015
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2017 2017
HCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Candidate Relationship Management HCM 2018 2018
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
CRM CRM 2013 2013
Customer Experience CRM 2017 2017
Customer Experience CRM 2019 2019
Customer Experience CRM 2020 2020
Customer Support CRM 2014 2014
Customer Support CRM 2022 2022
Customer Support CRM 2022 2022
Data Management Platform CRM 2019 2019
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2023 2023
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2013 2013
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2020 2020
Tag Management CRM 2020 2020
EPM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
EPM EPM 2019 2019
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ERP Financial ERP Financial Management 2018 2019
Payment Processing ERP Financial Management 2020 2020
TRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Governance, Risk and Compliance TRM 2019 2019
CyberSecurity
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Identity and Access Management (IAM) CyberSecurity 2021 2021
AI Development
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ML and Data Science Platforms AI Development 2017 2017
Content Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Web Content Management Content Management 2019 2019
IT Decision Makers and Key Stakeholders at Telus International
First Name Last Name Title Function Department Email Phone
SVP & Chief Corporate Officer CXO Operations
Human Resources Business Partner Manager HR
Senior HR Advisor Manager HR
Executive CX Partner Manager Customer Service
Director of Client Services Director Customer Service
Vice President Sales & Marketing VP Marketing
Global Service Desk Director Director Finance
Vice President, Customer Relations VP Customer Service
Senior Director, Service & Client Management - Digital Solutions Director IT
Salesforce Administrator Manager Marketing
Apps Being Evaluated by Telus International Executives
Date Company Status Vendor Product Category Market
No data found