Teranet
123 Front St W Suite 700,
Toronto, M5J 2M2, ON,
Canada
Toronto, M5J 2M2, ON,
Canada
1 416-360-5263
Professional Services
Teranet Technographics
Teranet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Teranet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Teranet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Teranet has purchased the following applications: Ascend SmartTouch Accounts Payable for AP Automation in 2021, Tableau for Analytics and BI in 2017, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Teranet is running and its propensity to invest more and deepen its relationship with Ascend Software , VersaPay , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Teranet revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Teranet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Teranet Tech Stack and Enterprise Applications
Teranet ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascend Software | Legacy | Ascend SmartTouch Accounts Payable | AP Automation | ERP | n/a | 2021 | 2021 |
In 2021, Teranet implemented Ascend SmartTouch Accounts Payable, deploying a third-party AP Automation solution to streamline supplier invoice processing and integrate with its Workday financial environment. The implementation objective was to reduce manual entry for the accounts payable team while aligning invoice processing with the broader Procure-to-Pay cycle owned by Finance.
The Ascend SmartTouch Accounts Payable rollout focused on invoice capture and automated routing consistent with AP Automation capabilities, and was configured to support approval workflows and electronic invoice processing across Finance. Configuration work drew on existing Procure-to-Pay and Business Assets expertise from the finance systems team, and reporting and data conversion activities were coordinated to preserve historical ledger context where required.
Integration was explicitly executed between Ascend SmartTouch Accounts Payable and Workday, enabling system-to-system invoice handoff and reconciliation with Workday financial configurations. Operational coverage emphasized the AP team, the broader Finance organization, and the IT Enterprise team acting as the technical steward, with Workday configurations extended to include two additional Canadian companies and a newly added Indian entity within the same financial landscape.
Governance centered on a Finance to IT bridge model where the senior finance systems analyst provides tactical maintenance, system enhancements, and break fix management for Ascend SmartTouch Accounts Payable and its Workday integration. A concurrent review and redesign of accounts payable processes was completed to bring procedural efficiencies, and one explicit outcome reported from the implementation was a reduction in manual supplier invoice entry for the AP function.
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AR Automation | ERP |
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2021 | 2021 |
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ERP Financial | ERP |
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2020 | 2021 |
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Teranet Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017, Teranet implemented Tableau to establish an Analytics and BI capability focused on sales performance, marketing effectiveness and customer intelligence reporting. Tableau was configured to support sales operations workflows and to provide the sales leadership team with visibility into funnel health and product performance.
The implementation concentrated on interactive dashboards, scheduled reporting and visual analytics tuned for compensation design, commission calculation and quota management, enabling forecast management and revenue gap analysis. Tableau supported creation of monthly and quarterly business reports and a Sales Highlight Newsletter, and was used to operationalize sales performance measurement and deal desk oversight.
Integrations were centered on explicit operational systems within the stack, with Tableau consuming data from Salesforce.com and marketing enablement tooling such as ActOn, and functioning alongside transaction and contracting tools including Docusign. The rollout was driven in collaboration with the IT enterprise team to surface cross functional analytics for Sales, Product, Finance and Marketing while maintaining centralized data feeds from CRM and marketing systems.
Governance emphasized process standardization, CRM data compliance monitoring and the central administration of Salesforce.com to ensure data quality for Tableau reporting. Operational ownership rested with Sales Operations and the Deal Desk Coordinator, who used Tableau outputs to inform quota establishment, territory management and ongoing process optimization across units.
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Teranet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Teranet implemented Microsoft 365 as its primary Collaboration platform. The deployment targeted the Canadian professional services firm of roughly 1,000 employees, centralizing cloud-hosted productivity to support enterprise teamwork and document workflows.
Microsoft 365 was provisioned as a tenant-level cloud architecture providing core collaboration capabilities including hosted email, team chat and meetings, and document management. The implementation leveraged Microsoft 365 services such as Exchange Online, SharePoint Online, OneDrive and Teams to enable communication, file sharing and collaborative authoring across teams. The full application name Microsoft 365 appears in Teranet's public web presence, indicating active use of these collaboration services.
Operational coverage emphasized internal communications, project collaboration and records management across corporate functions, aligning Collaboration workflows to professional services requirements. Governance relied on centralized administration and policy-driven controls typical of Microsoft 365 deployments, including role-based access, retention and information protection features. Public source material confirms Microsoft 365 usage on Teranet's website, with no specific third-party integrators or downstream system integrations disclosed.
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Teranet Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Teranet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2022 |
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Teranet EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2021 |
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Financial Consolidation and Close | EPM |
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2020 | 2020 |
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Teranet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Teranet PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2020 | 2020 |
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Teranet PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2021 |
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Teranet Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2020 | 2021 |
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Teranet TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2011 | 2012 |
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Teranet PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Teranet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Teranet
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Customer Experience, Financial Solutions | Director | Customer Service | |
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Customer Service - Manager | Manager | Customer Service | |
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Manager Client Support Services | Manager | Customer Service | |
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Client Success Manager | Manager | Customer Service | |
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Client Success Manager | Manager | Customer Service | |
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Apps Being Evaluated by Teranet Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Teranet IT executives and key decision makers. This section highlights Teranet's latest recorded technology evaluations, including Salesforce Service Cloud for Customer Support on 2025-05-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Teranet digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-09 | Teranet | Evaluated | Salesforce | Salesforce Service Cloud | Customer Support | CRM |
FAQ - APPS RUN THE WORLD Teranet Technographics
Teranet is a Professional Services organization based in Canada,
with around 1000 employees and annual revenues of $300.0 million.
Teranet operates a diverse technology stack with applications such as
Ascend SmartTouch Accounts Payable, Tableau and Microsoft 365,
covering areas like AP Automation, Analytics and BI and Collaboration.
Teranet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ascend Software, Tableau Software and Microsoft.
Teranet recently adopted applications including
HubSpot Ads in 2022, Hubspot Marketing Automation in 2022 and Ascend SmartTouch Accounts Payable in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Teranet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Teranet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Teranet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.