Welwyn Garden City, AL7 2AA,
United Kingdom
The Engineering Development Trust Technographics
The Engineering Development Trust Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Engineering Development Trust and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 73 The Engineering Development Trust employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Engineering Development Trust has purchased the following applications: Microsoft 365 for Collaboration in 2017, Wix Hotels for Web Content Management in 2019, Sirportly for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Engineering Development Trust is running and its propensity to invest more and deepen its relationship with Microsoft , Wix.com , Krystal Hosting or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Engineering Development Trust revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Engineering Development Trust intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Engineering Development Trust Tech Stack and Enterprise Applications
The Engineering Development Trust Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, The Engineering Development Trust implemented Microsoft 365 as its Collaboration platform. The deployment serves the organisation across the United Kingdom and is applied to both education program delivery teams and central operations, and Microsoft 365 is referenced on their public website as part of its digital footprint.
The implementation centers on Microsoft 365 core capabilities, including cloud email and calendaring, team chat and meetings, and cloud document storage and collaboration. Configuration reflects a tenant-based cloud architecture with centralized identity and account management, role-based license assignment, and document sharing controls to support programme teams and administrative staff. Governance emphasizes user provisioning, information governance and secure external sharing policies, while selected content from Microsoft 365 is surfaced on the Trusts website to support outreach and program resources.
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The Engineering Development Trust Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix Hotels | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019 The Engineering Development Trust deployed Wix Hotels as a Web Content Management solution on its public website. Wix Hotels was provisioned as a SaaS web-hosted module embedded into the trust website to centralize online booking and listing information for programme-related accommodation and event reservations.
The deployment leveraged core Wix Hotels capabilities including listing management, availability and reservation calendar, online booking forms, and confirmation workflows, while remaining integrated with the site content management and page navigation. Operational ownership is centered on website editors and programme administrators who manage inventory and content through the Wix dashboard, with governance enforced via site-level editor roles and content update workflows.
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Web Content Management | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2019 | 2019 |
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The Engineering Development Trust CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Krystal Hosting | Legacy | Sirportly | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, The Engineering Development Trust deployed Sirportly to centralize website-facing Customer Support. The Engineering Development Trust implemented Sirportly as an embedded support channel on its public site, with hosting provided by Krystal Hosting, to capture and manage inbound inquiries from visitors and stakeholders.
Configuration focused on core Customer Support workflows, leveraging Sirportly ticketing, web widget capture, email routing, and agent inbox capabilities typical of the Customer Support category. The implementation included standard functional modules such as ticket creation from web forms, automated assignment rules, canned responses for repeat inquiries, and role based agent access to streamline triage and resolution flows.
Operational coverage was website centric, with Sirportly capturing queries from the public site and routing those into a centralized support queue managed by the trusts support group. The deployment used embedded scripts on pages to surface the Sirportly web widget and relied on Krystal Hosting for web serving, keeping the support front end and ticket management tightly coupled to the website experience.
Governance centered on support workflow standardization, with configuration of agent roles, queue ownership, and escalation paths to formalize how inbound website requests are handled. Administration responsibilities included maintaining routing rules and response templates in Sirportly, and administering access control for support staff to ensure consistent handling of web sourced Customer Support requests.
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Marketing Automation | CRM |
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2016 | 2016 |
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The Engineering Development Trust PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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The Engineering Development Trust IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at The Engineering Development Trust
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The Engineering Development Trust Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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