Park National Bank
50 N 3rd St,
Newark, 43055, ON,
United States
Newark, 43055, ON,
United States
1 740-349-8451
Banking and Financial Services
Park National Bank Technographics
Park National Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Park National Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Park National Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Park National Bank has purchased the following applications: Bottomline ePay for Payment Processing in 2021, FIS Relius for Benefits Administration, Pension Administration in 2022, Fiserv Premier Bank Platform for Core Banking in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Park National Bank is running and its propensity to invest more and deepen its relationship with Bottomline Technologies , FIS Global , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Park National Bank revenues, which have grown to $210.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Park National Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Park National Bank Tech Stack and Enterprise Applications
Park National Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bottomline Technologies | Legacy | Bottomline ePay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 Park National Bank implemented Bottomline ePay as its web payment capture solution. Bottomline ePay is employed on the Park National Bank website to provide online payment acceptance and is positioned in the Payment Processing category for customer-facing digital payments.
The deployment configures Bottomline ePay to handle gateway functions typical of payment processing, including hosted payment pages, tokenization to minimize card data exposure, authorization workflows, and transactional reporting to support reconciliation. Configuration emphasizes hosted capture and standard payment lifecycle controls that align with online checkout and customer payment form flows.
Operational ownership for the implementation is centered in digital channels and payments operations, with website integration routing customer payment interactions to Bottomline ePay. The implementation is focused on consolidating customer-facing payment capture on the public website and enabling payment operations teams to manage transaction reviews and reporting from a centralized payment platform.
Governance and rollout are organized around web payment endpoints, centralized controls for authorization and transaction handling, and compliance oversight for card and ACH processing. The Park National Bank Bottomline ePay Payment Processing implementation describes a web-first payments architecture that unifies online payment capture and platform-level payment controls.
|
Park National Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Relius | Benefits Administration, Pension Administration | HCM | n/a | 2022 | 2022 |
In 2022 Park National Bank implemented FIS Relius to support Benefits Administration,Pension Administration across its Wealth Management retirement plan services. The deployment was targeted at the bank’s RPS operations, managing a $300M retirement portfolio covering roughly 5,000 participants and operationalized from the Newark, Ohio Wealth Management RPS Operations team.
FIS Relius was configured to handle employer-sponsored plan onboarding and ongoing recordkeeping workflows for 401(k), PSP, MPPP, and 403(b) plans, aligning with standard benefits administration and pension administration functions. Configuration work emphasized participant setup, contribution processing, plan document management, and support for compliance testing processes that are typical for the Benefits Administration,Pension Administration category.
The implementation was integrated with multiple operational platforms named in the environment, including Fi-Tek Global WealthES, Datair, Broadridge, and Epic RPS, enabling data exchange and coordinated operational workflows across frontline administration systems. Operational coverage centered on daily processing, exception handling, and system validation within Wealth Management operations, with staff performing software and systems daily process analysis to detect performance issues and breaks.
Governance and process controls were formalized through recurring compliance activities, notably quarterly compliance reviews on IRA and 401(k) plans to ensure qualification under IRS and DOL plan guidelines. Documentation and problem management practices were embedded in the operational model, with staff responsibilities centered on plan establishment, ongoing testing, and regulatory filing readiness.
Operational outcomes reported by the team include consistent high customer satisfaction and active efforts to encourage asset growth through increased plan participation. FIS Relius continues to serve as the core application for participant recordkeeping and pension administration workflows within Park National Bank’s Wealth Management RPS operations.
|
Park National Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2020 | 2020 |
Park National Bank implemented Fiserv Premier Bank Platform in 2020. The deployment established Fiserv Premier Bank Platform as the institution's central Core Banking system, providing a foundation for account processing, deposit operations and lending workflows.
The implementation leveraged Premier's browser based, point and click navigation to simplify staff training and daily operations, and it incorporated Real Time Loan Processing to streamline lending accuracy and customer response. The configuration emphasized data aggregation and real time access for staff and customers, while enabling simplified workflows and accelerated business processes across product administration and customer servicing functions.
Integration architecture centered on Fiserv's Enterprise Services Framework and standardized APIs to support open integration with other Fiserv solutions and third party applications, enabling a unified cross channel customer experience. Deployment flexibility was preserved through supported hardware options and delivery models, including IBM or Unisys hardware and either in house, outsourced or hybrid delivery arrangements, allowing the bank to align operational resourcing with its IT strategy.
Governance and operational intent focused on extending the useful life of existing software assets, breaking down technology silos and enabling faster product introductions through modular add on capabilities such as mobile and online banking, data vaulting and business continuity, source capture, business intelligence, rewards, and risk and compliance. The Fiserv Premier Bank Platform implementation was positioned to deliver proven scalability, flexible integration and reliability across the bank's core retail and lending functions.
|
|
|
|
|
Loan Management | ERP Services and Operations |
|
2023 | 2023 |
|
Park National Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2016 | 2016 |
|
Park National Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Park National Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Park National Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2021 | 2021 |
|
Park National Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2023 | 2023 |
|
Park National Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Park National Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Park National Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Park National Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Park National Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Park National Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Park National Bank Technographics
Park National Bank is a Banking and Financial Services organization based in United States,
with around 1800 employees and annual revenues of $210.0 million.
Park National Bank operates a diverse technology stack with applications such as
Bottomline ePay, FIS Relius and Fiserv Premier Bank Platform,
covering areas like Payment Processing, Benefits Administration, Pension Administration and Core Banking.
Park National Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bottomline Technologies, FIS Global and Fiserv.
Park National Bank recently adopted applications including
MeridianLink DecisionLender in 2023, TruStage Compliance Solutions in 2023 and FIS Relius in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Park National Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Park National Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Park National Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.