Chertsey, KT16 8PN,
United Kingdom
Thorpe Park Operations Technographics
Thorpe Park Operations Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thorpe Park Operations and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 751 Thorpe Park Operations employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thorpe Park Operations has purchased the following applications: Microsoft 365 for Collaboration in 2019, Accesso for eCommerce in 2015, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thorpe Park Operations is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Accesso or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thorpe Park Operations revenues, which have grown to $13.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thorpe Park Operations intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thorpe Park Operations Tech Stack and Enterprise Applications
Thorpe Park Operations Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Thorpe Park Operations deployed Microsoft 365 as a Collaboration platform and the vendor footprint is visible on the park website. The Microsoft 365 deployment is presented as a cloud hosted SaaS tenant supporting United Kingdom operations, provisioned to enable corporate communications and document workflows across park operations and administrative teams. Thorpe Park Operations uses Microsoft 365 in the Collaboration category to support internal communications, content management, and workforce collaboration functions.
Configuration concentrates on core Microsoft 365 capabilities such as Exchange Online, SharePoint Online, Teams, and OneDrive for Business to provide email, intranet content publishing, team collaboration, and secure file storage and sync. Operational governance is aligned to centralized tenant administration with role based access controls, user provisioning workflows, and compliance configuration consistent with Microsoft 365 Collaboration deployments. The public site reference to Microsoft 365 indicates assets from the Microsoft 365 tenant are surfaced externally for content or workforce engagement while internal controls manage access and content classification.
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Collaboration | Collaboration |
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2022 | 2022 |
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Thorpe Park Operations eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accesso | Legacy | Accesso | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015, Thorpe Park Operations implemented Accesso to deliver eCommerce capabilities on the Thorpe Park public website. The deployment focused on embedding Accesso as the customer-facing commerce engine to handle online ticketing, booking and standard web checkout flows, with the Accesso application used directly on the site.
Accesso was configured to provide front-end storefront and shopping cart functionality, catalog and pricing controls, and order management and administrative consoles that support commercial operations. The implementation reflects a cloud-oriented eCommerce topology, with the Accesso application providing web-based configuration for promotions, product merchandising and transaction workflows typical of attraction eCommerce platforms.
Operational coverage centers on guest commerce, admissions and marketing functions for the Thorpe Park site, with Accesso integrated into the public website to capture purchases and reservations. Governance and operational ownership rest with commercial and guest services teams managing pricing, inventory controls and day-to-day order administration through the Accesso administration interface.
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Thorpe Park Operations CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Thorpe Park Operations implemented Hotjar on its public website. Hotjar is used as a Customer Experience tool to instrument visitor interactions and capture session recordings, heatmaps, and on page feedback for behavioral analysis and UX decisioning.
The Thorpe Park Operations Hotjar Customer Experience implementation relies on client side JavaScript instrumentation on the website domain to collect anonymized interaction events and aggregate behavioral metrics. Data and visualizations from Hotjar are routed to digital marketing and website operations teams to analyze user flows, surface friction in booking and navigation paths, and prioritize iterative content and interface changes.
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Thorpe Park Operations TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Thorpe Park Operations IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Thorpe Park Operations Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Security Cameras | Physical Security |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Thorpe Park Operations
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Thorpe Park Operations Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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