Tokio Marine HCC Digital Transformation Initiatives

About the Customer

Tokio Marine HCC is a leading specialty insurance group conducting business in approximately 180 countries and underwriting more than 100 classes of specialty insurance.

Scope and Challenges

Tokio Marine HCC had an innovative vision that they could replace their complete legacy General Policy Administration Systems and execute the first phase of this plan in less than 12 months. Capgemini supported this vision, and working with the Tokio Marine HCC team, helped enable this business transformation,” said Simon Parker, Vice President Insurance, Capgemini.  “Through this deployment, the insurer was able to realize immediate benefits in reduced time to market and cost savings while leading the London insurance market in innovation.”

Outcome and Implications

Tokio Marine HCC implemented the Pega 7 Platform and the Pega Underwriting for Commercial Lines Insurance application.

The Pega 7 platform is a single unified platform containing elements required to build or modify enterprise applications at significantly faster speeds than conventional software development typically requires.

The Pega Underwriting for Commercial Lines Insurance application uses a lifecycle approach to underwriting allowing insurers to control and expedite the underwriting process across the organization. 

Quotes

“We appreciated Capgemini’s guidance through the whole process of system delivery, initially helping us with the architectural selection process and then system selection and delivery. Our solution is relatively unique with the Pega software delivering the flexibility to handle our diverse underwriting as well as Sequel Business Solution’s underwriting and claims software delivering core policy administration and control. We are now taking the foundation achieved by delivering Phase 1 of the program and using it to deliver four further phases at which point our legacy systems will have been rolled into one common architecture. At this point, we believe that we will be in a relatively unique market position and will be able to scale the platform and react better and faster to market changes,” said Nick Hutton-Penman, Chief Operating Officer, Tokio Marine HCC in London.