AI Buyer Insights:

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Tok&Stok Tech Stack and Enterprise Applications

Tok&Stok HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kenoby Legacy Kenoby Recruitment Recruiting, Applicant Tracking System HCM n/a 2021 2021
In 2021 Tok&Stok deployed Kenoby Recruitment as its Recruiting,Applicant Tracking System, embedding Kenoby Recruitment career site components directly on tokstok.com.br to capture inbound applications. Deployment focused on hosting public career pages, online application forms, and candidate capture workflows on the corporate website, providing a centralized intake channel for Talent Acquisition and HR across Tok&Stok’s Brazil retail operations. Configuration emphasized standard applicant tracking capabilities including job requisition posting, candidate tracking pipelines, resume parsing, candidate profile management, and interview scheduling to support retail hiring lifecycles. Role based access and pipeline governance were applied to align hiring managers and HR users, and the implementation positions Kenoby Recruitment as the primary applicant intake and tracking layer, reflecting the relationship Tok&Stok Kenoby Recruitment Recruiting,Applicant Tracking System Talent Acquisition HR.
Tok&Stok Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Snowflake Legacy Snowflake Data Warehouse Data Warehouse Analytics and BI n/a 2020 2020
In 2020, Tok&Stok implemented Snowflake Data Warehouse to centralize CRM analytics for a traditional furniture retailer operating in Brazil. The initial deployment supported the CRM team where the company’s first dedicated data analyst used SQL in Snowflake to perform ad hoc analysis and to create persistent views feeding reporting and insight workflows for CRM analysts, designers, writers and company leadership. The Snowflake Data Warehouse implementation emphasized a centralized data repository and a SQL view layer that functioned as the semantic model for reporting. Snowflake Data Warehouse supported standard Data Warehouse capabilities including scalable SQL querying, materialized views used as reusable data artifacts, and a governed view layer consumed by downstream dashboards and analyst queries. Operational integration focused on Power BI as the analytics consumption layer, with views and queries in Snowflake serving as the data source for dashboards used by the CRM team and by leadership. The implementation scope was primarily CRM analytics and cross-functional consumption by design and content teams, supporting daily processes and campaign decision workflows. Governance centered on creating shared, documented views to standardize data definitions and to reduce ad hoc SQL duplication, enabling more consistent dashboarding and self-service reporting for CRM stakeholders. Dashboards built from Snowflake views were explicitly noted as valuable to the CRM team and to several leaders, indicating adoption across operational and decision-making functions without referencing external implementation partners.
Tok&Stok Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Tok&Stok implemented Microsoft 365 to establish a centralized Collaboration platform across its Brazil operations. Tok&Stok is a retail company with 3350 employees and Microsoft 365 is the named application and vendor supporting collaboration needs. The deployment focused on core Collaboration capabilities, including enterprise email and calendaring, cloud document management and real time coauthoring, team communication workspaces, and Office productivity applications. Configuration work emphasized mailbox and user provisioning, intranet and document library patterns for shared content, file synchronization and collaboration workspaces to support merchandising, marketing, and corporate collaboration workflows. Microsoft 365 appears in the Tok&Stok website footprint, indicating the platform is integrated into the company web estate for collaboration related content and embedded services. Operational governance centered on centralized account and access management and standardized collaboration workflows to align retail corporate functions with a unified Collaboration environment.
Collaboration Collaboration 2020 2020
Tok&Stok eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2018 2018
eCommerce eCommerce 2020 2020
Tok&Stok CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Campaign Management CRM 2019 2019
Customer Experience CRM 2020 2020
Customer Support CRM 2020 2020
Customer Support CRM 2020 2020
Customer Support CRM 2017 2017
Digital Advertising Platform CRM 2023 2023
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2020 2020
Tok&Stok ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
Application Performance Management ITSM 2021 2021
Tok&Stok PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Transactional Email PaaS 2018 2018
Tok&Stok IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Tok&Stok

First Name Last Name Title Function Department Email Phone
CRM Manager Manager IT
Customer Experience Manager Manager Customer Service
Customer Experience Manager Manager Customer Service
Head of Marketing Director Marketing

Apps Being Evaluated by Tok&Stok Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tok&Stok IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tok&Stok digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Tok&Stok Technographics
Tok&Stok is a Retail organization based in Brazil, with around 3350 employees and annual revenues of $527.0 million.
Tok&Stok operates a diverse technology stack with applications such as Kenoby Recruitment, Snowflake Data Warehouse and Microsoft 365, covering areas like Recruiting, Applicant Tracking System, Data Warehouse and Collaboration.
Tok&Stok has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Kenoby, Snowflake and Microsoft.
Tok&Stok recently adopted applications including Criteo Commerce Media Platform in 2023, Amazon CloudFront in 2022 and Kenoby Recruitment in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tok&Stok’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Tok&Stok’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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