Toronto Transit Commission Technographics
Toronto Transit Commission Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Toronto Transit Commission and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17000 Toronto Transit Commission employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Toronto Transit Commission has purchased the following applications: Sage Intacct for ERP Financial in 2020, SAP SuccessFactors Recruiting Marketing for Candidate Relationship Management in 2019, IBM Maximo Application Suite for Enterprise Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Toronto Transit Commission is running and its propensity to invest more and deepen its relationship with Sage , SAP , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Toronto Transit Commission revenues, which have grown to $1.56 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Toronto Transit Commission intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Toronto Transit Commission Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Toronto Transit Commission implemented Sage Intacct as its core ERP Financial platform for finance and accounting operations. The deployment is visible on the TTC website where Sage Intacct is referenced, indicating a public-facing implementation of the Sage Intacct application within the agency environment. Sage Intacct is positioned to serve centralized financial management for the transit authority.
Configuration and functional scope align with typical ERP Financial capabilities, emphasizing general ledger, accounts payable, accounts receivable, and financial reporting modules. The implementation narrative supports consolidated transaction processing and standardized chart of accounts structures, providing a single financial record for corporate accounting and agency budgeting workflows. Sage Intacct is used to instrument core finance workflows and reporting across the organization.
Operational coverage targets the TTC finance organization and corporate accounting functions, integrating Sage Intacct into departmental close and reporting cycles. Governance adjustments consistent with an ERP Financial deployment include role based access controls, centralized period close procedures, and formalized financial approval workflows to support auditability and control.
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting Marketing | Candidate Relationship Management | HCM | n/a | 2019 | 2019 |
In 2019, Toronto Transit Commission implemented SAP SuccessFactors Recruiting Marketing as its Candidate Relationship Management solution within the Talent Management section. The deployment focused on configuring Recruiting and Onboarding modules to support end to end recruitment workflows for Recruiters, HR Assistants, Compensation Consultants and Hiring Managers.
Configuration and testing work included rigorous system integrated testing of the Recruiting and Onboarding modules and tuning of recruitment program workflows, candidate pipelines and onboarding task orchestration. SAP SuccessFactors Recruiting Marketing was instrumented to manage candidate pools, communication templates and selection workflows consistent with institutional hiring practices.
Operational coverage concentrated on the Talent Management section with post go live in-house support to ensure day to day execution of recruitment transactions. Change communications and user enablement were delivered through corporate email communications, updates on the TTC Jobs website and documented step by step procedures to support adoption and consistent operation.
Governance was driven by HR subject matter experts who led the change management initiative and provided sustained support after go live, ensuring recruitment programs were running efficiently in the system and that stakeholders could execute hiring and onboarding processes using SAP SuccessFactors Recruiting Marketing.
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Core HR | HCM |
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2019 | 2019 |
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HR Service Delivery | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo Application Suite | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Toronto Transit Commission implemented IBM Maximo Application Suite as its Enterprise Asset Management solution for the Vehicle department, deploying Maximo to address asset tracking and warranty claims. The program managed the full life cycle implementation from inception through planning, execution, deployment and closing, and included procurement of equipment and coordination with multiple vendors for hands on deployment to business users.
The IBM Maximo Application Suite deployment focused on core asset tracking and warranty claims functional workflows, with configuration of asset hierarchies, serialized equipment records, work order orchestration and warranty claim tracking. Project controls included work breakdown structure development, baseline setting and budget tracking using MS Project, Smartsheet and MS Office, and configuration governance to ensure changes to scope and schedule were communicated and accepted by stakeholders.
Integrations and platform connections were delivered alongside Maximo, leveraging technologies reported in the program such as GuideWire, SAP SuccessFactors, FieldGlass, ServiceNow and ERP Dynamics for cross functional data flows, and a SQL Server Cluster and Tables BI for reporting and analytics. Collaboration and ALM tooling used in support of the program included JIRA, SharePoint, Rally and G Suite, and the stack was operated in a SaaS Azure context for cloud services and file distribution.
Program governance centered on weekly leadership calls covering status, financial reporting, risks, issues, escalations, strategy and change management, and included partnering with the Portfolio Reporting and Analytics group to perform cross project analyses and portfolio benchmarking. Resource procurement was managed via RFP processes and external contractor sourcing, and the delivery organization ran targeted GAP analysis projects led by RFP contracted vendors to define a multiyear roadmap and solution branding for the program.
The initiative was executed with formal project management controls and accountability structures, tracking program financials including budgets in excess of $2 million with contractor and consulting staff, and holding teams to agreed upon outcomes. IBM Maximo Application Suite was established as the central Enterprise Asset Management platform for the Vehicle department, and the program concluded with Maximo deployed into production and operational support workflows transitioned to business owners.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2010 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2024 | 2026 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation | CRM |
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2019 | 2019 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Toronto Transit Commission
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Toronto Transit Commission Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||