Tottenham Hotspur
Lilywhite House, 782 High Road,
London, N17 0BX,
United Kingdom
London, N17 0BX,
United Kingdom
44 34 4499-5000
Leisure and Hospitality
Tottenham Hotspur Technographics
Tottenham Hotspur Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tottenham Hotspur and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 793 Tottenham Hotspur employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tottenham Hotspur has purchased the following applications: SAP Concur Expense for Expense Management in 2016, Connecteam Employee Engagement for Employee Engagement in 2020, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tottenham Hotspur is running and its propensity to invest more and deepen its relationship with SAP , Connecteam , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tottenham Hotspur revenues, which have grown to $714.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tottenham Hotspur intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tottenham Hotspur Tech Stack and Enterprise Applications
Tottenham Hotspur ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2016 | 2016 |
In 2016 Tottenham Hotspur implemented SAP Concur Expense for Expense Management. The deployment became a core component of the club's Accounts Payable operations, with AP activities documented in source notes from January 2019 onward and day to day transactional practices aligned to the expense platform.
SAP Concur Expense was configured to support online expense reporting and credit card expense processing, including monthly online expense submissions, manual expenses, foreign currency claims, and petrol and car invoice processing. The implementation covered statement reconciliation and monthly accrual workflows, and the team maintained responsibility for supplier setup and invoice handling for the training centre, medical ledger, club utilities, and properties owned by the club.
Operational processes tied to SAP Concur Expense run alongside Microsoft Office applications and Nav for ledger maintenance and reconciliations, with Accounts Payable executing fortnightly BACS payments and daily chap payments as part of its cash disbursement cadence. The solution interfaces conceptually with the club's PO system oversight, since AP activities include looking after the PO system, supplier query resolution, and correct general ledger coding.
Governance and rollout emphasis focused on user enablement and process controls, AP staff taught club employees how to use SAP Concur Expense and how to follow the Purchase Order system with the correct G/L codes. Ongoing operational controls include statement reconciliation, monthly accruals, supplier liaison, and maintenance of ledgers for the training centre and medical operations, reflecting an application-centric Accounts Payable governance model.
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Tottenham Hotspur HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Connecteam | Legacy | Connecteam Employee Engagement | Employee Engagement | HCM | n/a | 2020 | 2020 |
In 2020, Tottenham Hotspur adopted Connecteam Employee Engagement to centralize scheduling, communications, digital forms and compliance record-keeping across its Global Football Development team. The Employee Engagement deployment covered 60 coaches at 40 locations in the United Kingdom and focused on HR, operations and training for coaching staff.
Connecteam Employee Engagement was configured to use scheduling, digital forms and communications modules, with compliance record-keeping workflows to support coaching rosters and training activities. The implementation centralized schedule creation and distribution, standardized digital forms for incident and training records, and consolidated audit-ready compliance records across sites. Rollout was scoped to the Global Football Development team and governance changes included updated scheduling and record submission workflows to improve visibility across locations. The project cut scheduling time dramatically and delivered time savings and better compliance tracking according to the vendor case study.
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HR Compliance | HCM |
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2021 | 2021 |
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Tottenham Hotspur Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Tottenham Hotspur implemented Algolia Search on their public website, leveraging Application, Web and Enterprise Search capabilities to provide site search and content discovery for fans and visitors. The deployment is focused on the website search layer and combines hosted indexing with front end query delivery to surface club content and editorial pages in real time.
Algolia Search was configured with standard search operational modules, including index management, relevance tuning, autocomplete and search as you type, faceting for result filtering, and search analytics instrumentation. Configuration work emphasized relevance controls and index schema design to align search results with editorial priorities and user intent.
The implementation is integrated with the public website and content management workflows to ensure content updates are reflected in the search index, and it supports query routing across site sections. Operational coverage centers on digital channels and content operations rather than back office systems, with the search layer serving as the primary interface for discovery on the Tottenham Hotspur site.
Governance and operational ownership sits with digital and content teams, who manage relevance tuning, reindexing schedules, and ongoing search quality monitoring. Day to day workflows emphasize content-to-index pipelines and query analysis to maintain search relevance as new content is published.
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Content Management | Content Management |
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2022 | 2022 |
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Tottenham Hotspur CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2017 | 2018 |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Tottenham Hotspur ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Tottenham Hotspur TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Tottenham Hotspur PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Tottenham Hotspur IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Tottenham Hotspur CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Tottenham Hotspur
| First Name | Last Name | Title | Function | Department | Phone | |
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Head Of Communications | Director | Marketing | |
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Operations and Finance Director | Director | Finance | |
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CTO | Head of Technology | Director | IT | |
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CRM & Marketing Operations Manager | Manager | Marketing | |
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Customer Care Manager | Manager | Customer Service | |
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Head of Supporter Experience | Director | Finance | |
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Head of Guest Experience | Director | Finance | |
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Audio Visual and Broadcast Manager | Manager | Marketing | |
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Senior Video Producer, Director, Editor | Director | Marketing | |
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Head of Content Strategy and Growth | Director | Marketing | |
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Head of Production | Director | Marketing | |
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Stadium Content Manager | Manager | Marketing | |
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Chief Technology Officer | CXO | IT | |
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Apps Being Evaluated by Tottenham Hotspur Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tottenham Hotspur IT executives and key decision makers. This section highlights Tottenham Hotspur's latest recorded technology evaluations, including Cezanne HR People Management for Core HR on 2026-01-27, Workday Recruiting for Applicant Tracking System, Recruiting on 2025-05-07, and Salesforce Commerce Cloud for eCommerce on 2024-10-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tottenham Hotspur digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-27 | Tottenham Hotspur | Evaluated | Cezanne HR | Cezanne HR People Management | Core HR | HCM |
| 2025-05-07 | Tottenham Hotspur | Evaluated | Workday | Workday Recruiting | Applicant Tracking System, Recruiting | HCM |
| 2024-10-15 | Tottenham Hotspur | Evaluated | Salesforce | Salesforce Commerce Cloud | eCommerce | eCommerce |
FAQ - APPS RUN THE WORLD Tottenham Hotspur Technographics
Tottenham Hotspur is a Leisure and Hospitality organization based in United Kingdom,
with around 793 employees and annual revenues of $714.0 million.
Tottenham Hotspur operates a diverse technology stack with applications such as
SAP Concur Expense, Connecteam Employee Engagement and Algolia Search,
covering areas like Expense Management, Employee Engagement and Application, Web and Enterprise Search.
Tottenham Hotspur has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Connecteam and Algolia.
Tottenham Hotspur recently adopted applications including
WSC Sports Platform in 2022, Connecteam Compliance in 2021 and Zendesk Support Ticketing System in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tottenham Hotspur’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tottenham Hotspur’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tottenham Hotspur technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.