Ulaanbaatar, 14210,
Mongolia
Trade and Development Bank of Mongolia Technographics
Trade and Development Bank of Mongolia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trade and Development Bank of Mongolia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 164 Trade and Development Bank of Mongolia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trade and Development Bank of Mongolia has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2021, Dell EMC Data Protection Suite for Disaster Recovery as a Service (DRaaS) in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trade and Development Bank of Mongolia is running and its propensity to invest more and deepen its relationship with Olark , Dell EMC or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trade and Development Bank of Mongolia revenues, which have grown to $487.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trade and Development Bank of Mongolia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trade and Development Bank of Mongolia Tech Stack and Enterprise Applications
Trade and Development Bank of Mongolia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Trade and Development Bank of Mongolia implemented Olark Live Chat on its public website. The deployment uses Olark Live Chat as an embedded web chat widget and sits in the Chatbots and Conversational AI layer of the bank's customer-facing digital channels.
Configuration and module-level behavior for Olark Live Chat included real time messaging, visitor monitoring and presence, canned responses and templates, chat transcripts for audit and follow up, and an administrative console for agent management and routing. Standard chat features were applied to manage live sessions, offline message capture, and transcript storage, aligning with typical Chatbots and Conversational AI workflows for online customer engagement.
Operational scope is centered on the bank's website and affects customer support and digital banking teams, with front line agents handling chat sessions and defined hand off workflows into phone or branch channels. Governance changes focused on chat handling procedures, agent scheduling and response templates, and the establishment of escalation and transcript review processes to integrate web chat into existing customer service routines.
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Trade and Development Bank of Mongolia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dell EMC | Legacy | Dell EMC Data Protection Suite | Disaster Recovery as a Service (DRaaS) | IaaS | n/a | 2019 | 2020 |
In 2019 Trade and Development Bank of Mongolia implemented Dell EMC Data Protection Suite to modernize backup and recovery for its VMware estate, targeting Disaster Recovery as a Service (DRaaS) scenarios for on-premises workloads. The decision aligned with the bank’s emphasis on reliability and client trust and prioritized integration with vCenter, performance, and deduplication.
The deployment uses Dell EMC PowerProtect DP series appliances on premise and protects more than 50 virtual machines, with Data Protection Central used as the single management console instead of the VMware UI. Dell EMC Data Protection Suite handles VM-level and file system backups, and the architecture was configured to minimize impact on production VMs while centralizing monitoring, assessment status, and reporting.
Functional capabilities implemented include VM backup and restore, file-level recovery, global deduplication and storage optimization, and automated backup scheduling for nightly and full database backups. Explicit outcomes from the implementation include reducing the nightly backup window from 8 hours to 1 hour, reducing full database backups from 10 hours to as little as 1 hour, reducing average recovery time from over 10 hours to between 1 and 5 hours, achieving a 13.8x global deduplication ratio, and realizing approximately 5x backup storage space savings.
Operational governance centralized around the Data Protection Central console, enabling IT to monitor assessments and status and to produce consolidated reports for stakeholders in the bank’s IT and operations functions. The implementation supports the bank’s core business function of maintaining client trust by increasing confidence in restores and consolidating backup management for the VMware environment.
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IT Decision Makers and Key Stakeholders at Trade and Development Bank of Mongolia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Trade and Development Bank of Mongolia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-15 | Trade and Development Bank of Mongolia | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| 2026-04-06 | Trade and Development Bank of Mongolia | Evaluated | Microsoft | Microsoft Dynamics CRM | CRM | CRM |
| 2026-04-06 | Trade and Development Bank of Mongolia | Evaluated | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |