London, E1 6PJ,
United Kingdom
Trinity Maxwell Limited Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Trinity Maxwell Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Trinity Maxwell Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trinity Maxwell Limited has purchased the following applications: Oracle CRM On Demand for CRM in 2017, Amazon SES for Transactional Email in 2020, Amazon EC2 for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trinity Maxwell Limited is running and its propensity to invest more and deepen its relationship with Oracle , Amazon Web Services (AWS) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trinity Maxwell Limited revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trinity Maxwell Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle CRM On Demand | CRM | CRM | BPI OnDemand | 2017 | 2017 |
In 2017, Trinity Maxwell Limited implemented Oracle CRM On Demand, Enterprise Edition to consolidate customer service operations and create a single record of customer engagements. The deployment was led by Oracle Platinum Partner BPI OnDemand, and targeted core CRM functions to support service teams within the UK communications business.
The implementation emphasized a unified customer profile and service engagement tracking, standard case management workflows, and configurable routing and escalation to streamline front-line support. Oracle CRM On Demand was configured to provide a centralized service console and activity history so customer service agents could manage incidents and follow-ups from a single platform.
BPI OnDemand guided the partner-led rollout and governance, aligning service processes and ownership with customer service leadership and embedding CRM operational controls for case lifecycle and escalation. CEO Nigel Waddell reported that the unified platform and partner implementation helped Trinity Maxwell maintain customer churn at less than 5%, demonstrating a measured operational outcome tied to the CRM deployment.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Trinity Maxwell Limited implemented Amazon SES for Transactional Email. The deployment uses Amazon SES to handle website-triggered transactional messages, configured for SMTP and SES API sending, domain verification, and DKIM and SPF email authentication. Functional capabilities implemented include templated message rendering, bounce and complaint tracking, and delivery notifications to support account confirmations and enquiry acknowledgements. For a 30-employee communications firm the configuration is proportionate, focused on lightweight automation of website-driven customer messaging and template management.
Amazon SES is integrated directly with Trinity Maxwell Limited's website to orchestrate signup confirmations, password resets, and enquiry responses, with SMTP credentials or API keys provisioned in the web application. Governance steps recorded include verified sending domains and email authentication settings, with operational ownership residing with the web operations or small IT team responsible for template updates and monitoring delivery and reputation signals. The implementation is centered on Amazon SES within AWS, using standard transactional email workflows to ensure reliable outbound messaging from the website.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Trinity Maxwell Limited deployed Amazon EC2 for Application Hosting and Computing Services to host its public website. The implementation uses Amazon EC2 instances to provide the compute layer for the site, with instance provisioning and configuration supplying web server runtime and capacity control. Amazon EC2 is presented within an AWS network boundary, with network access governed by security group controls and standard VPC segmentation to isolate web traffic.
The operational scope is focused on the company website and related web assets, with site reliability responsibilities handled by an internal IT function sized for a 30 person company. Functional capabilities implemented center on compute provisioning, instance lifecycle management, OS patching and monitoring workflows consistent with Application Hosting and Computing Services. Governance emphasizes instance access controls, routine configuration management, and DNS routing to the EC2-hosted endpoints.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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