AI Buyer Insights:

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

trivago N.V.
Location
Kesselstrasse 5 – 7,
Düsseldorf, 40221,
Germany
Website
https://www.trivago.de/
Phone
49 211 3876840000
Artw industry
Professional Services
Employee
Revenue

trivago N.V. Technographics

trivago N.V. Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by trivago N.V. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 trivago N.V. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that trivago N.V. has purchased the following applications: Zuora Billing for Subscription and Recurring Billing in 2020, Zendesk Service for Customer Support in 2015, OneTrust Cookie Consent for Governance, Risk and Compliance in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems trivago N.V. is running and its propensity to invest more and deepen its relationship with Zuora , Zendesk , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing trivago N.V. revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for trivago N.V. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

trivago N.V. Tech Stack and Enterprise Applications

trivago N.V. ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zuora Legacy Zuora Billing Subscription and Recurring Billing ERP n/a 2020 2020
In 2020, trivago N.V. implemented Zuora Billing to consolidate subscription monetization and invoicing under the Subscription and Recurring Billing category. Zuora Billing is instrumented on the trivago.de website to capture subscription signups and to trigger recurring billing events from orders originating on the website. The deployment centers on core Zuora Billing capabilities including product catalog configuration, subscription lifecycle management, billing schedules, invoice generation, and taxation controls, aligned with standard Subscription and Recurring Billing workflows. Operational ownership is assigned to finance and commerce teams who manage rate plans and billing governance through the Zuora Billing tenant. Web checkout and customer account pages integrate directly with the billing engine to surface billing status and invoices to end users.
trivago N.V. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2015 2015
In 2015, trivago N.V. implemented Zendesk Service on its website to centralize consumer facing support and enable web based ticket capture. The deployment established Zendesk Service as the Customer Support platform for handling inquiries submitted through trivago.de and for orchestrating standard support workflows. Zendesk Service was configured to deliver core Customer Support capabilities including web widget based ticket submission, centralized ticketing and queue management, rule based routing, SLA and priority categorization, and knowledge base driven self service. The implementation emphasized templated responses, macro based workflow automation, and reporting dashboards to provide operational visibility into ticket volumes and agent activity. The deployment scope centers on trivago's website support channel and directly impacts customer service operations and site support functions. Governance focused on ticket lifecycle policies, role based access control within Zendesk Service, and ongoing configuration management to adjust forms, routing rules, and automation as customer interaction patterns evolved.
Customer Support CRM 2015 2015
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2016 2016
Marketing Automation CRM 2017 2017
trivago N.V. TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OneTrust Legacy OneTrust Cookie Consent Governance, Risk and Compliance TRM n/a 2020 2020
In 2020, trivago N.V. implemented OneTrust Cookie Consent on its public website as a Governance, Risk and Compliance control for web privacy and consent management. The OneTrust Cookie Consent deployment is implemented as a client-side consent management platform, providing a site-wide consent banner, automated cookie scanning and cookie categorization, and a user-facing preference center that records granular consent choices and retains auditable consent records. The implementation is configured to support privacy, legal, marketing and web engineering teams, centralizing cookie category configuration and preference management within Governance, Risk and Compliance workflows. Operational governance was adjusted to incorporate regular cookie inventory updates and recorded consent into privacy processes, with the OneTrust Cookie Consent solution delivering consent signals to client-side scripts and web tag implementations across the site.
trivago N.V. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at trivago N.V.

First Name Last Name Title Function Department Email Phone
Customer Success Lead Manager Customer Service
Customer Success Team Lead Manager Customer Service
Global Email Marketing Expert CXO Marketing
Senior Email Marketing Manager Manager Marketing
Show All Contacts

Apps Being Evaluated by trivago N.V. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from trivago N.V. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the trivago N.V. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD trivago N.V. Technographics
trivago N.V. is a Professional Services organization based in Germany, with around 1500 employees and annual revenues of $200.0 million.
trivago N.V. operates a diverse technology stack with applications such as Zuora Billing, Zendesk Service and OneTrust Cookie Consent, covering areas like Subscription and Recurring Billing, Customer Support and Governance, Risk and Compliance.
trivago N.V. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zuora, Zendesk and OneTrust.
trivago N.V. recently adopted applications including Akamai CDN in 2021, Zuora Billing in 2020 and OneTrust Cookie Consent in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of trivago N.V.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates trivago N.V.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete trivago N.V. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.