Turk Telekom
Turgut ozal Bulvarı, Aydınlıkevler,
Ankara, 6103,
Turkey
Ankara, 6103,
Turkey
90 444-1-444
Communications
Turk Telekom Technographics
Turk Telekom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Turk Telekom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 33224 Turk Telekom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Turk Telekom has purchased the following applications: SAP S/4 HANA for ERP Financial in 2015, SparkUs for Learning and Development in 2024, NetCracker BSS/OSS for OSS/BSS in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Turk Telekom is running and its propensity to invest more and deepen its relationship with SAP , SparkUs , NEC Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Turk Telekom revenues, which have grown to $3.39 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Turk Telekom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Turk Telekom Tech Stack and Enterprise Applications
Turk Telekom ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015 Turk Telekom implemented SAP S/4 HANA as the target system for an ERP Financial consolidation and reporting initiative. The implementation analysis covered three operating companies and included a review of existing SAP ERP ECC 6.0 instances, the corporate data warehouse, and multiple billing systems to define to be processes for feeding a Central Journal in S/4 HANA.
The technical design centered on SAP S/4 HANA Universal Journal or Central Journal capabilities to unify journal posting and group ledgers, with configuration workstreams for chart of accounts alignment, posting rules, and document consolidation. Functional scope emphasized core financial workflows typical of ERP Financial deployments, including general ledger posting, period close orchestration, and standardized journal entry templates to ensure consistent source-to-journal mappings.
Integrations were scoped to include upstream SAP ERP ECC 6.0 systems, the enterprise data warehouse, and operational billing systems, using a combination of batch ETL feeds and transactional interfaces to populate the Central Journal. The implementation narrative positioned SAP S/4 HANA as the central financial repository, with interfaces designed to normalize transactional data, preserve source auditability, and support consolidated financial reporting across the three companies.
Governance and process redesign focused on defining to be processes to feed the Central Journal, establishing centralized posting policies, and revising reconciliation workflows across finance and accounting teams. Turk Telekom SAP S/4 HANA ERP Financial implementation documentation emphasized process ownership, source mapping rules, and cutover sequencing to coordinate data convergence into the Central Journal.
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Turk Telekom HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SparkUs | Legacy | SparkUs | Learning and Development | HCM | n/a | 2024 | 2024 |
In 2024, Turk Telekom implemented SparkUs as a Learning and Development application to centralize HR and talent development for a cohorted leadership initiative. The deployment used SparkUs to deliver a tailored digital coaching journey for more than 150 participants in Turkey, aligning the platform with leadership development and internal mobility objectives.
The SparkUs implementation focused on digital coaching and cohort-based learning, leveraging tailored coaching journeys, participant progress and engagement tracking, and role-aligned development pathways common to Learning and Development solutions. Configuration emphasized coaching workflows and cohort management to support leadership competency building and internal mobility planning.
Operational coverage was centered in Turkey within HR and talent development functions, with the cited deployment reporting approximately 80 percent engagement for the participant cohort and 100 percent platform usage in that group. The implementation was positioned to unify business cultures and accelerate internal mobility through ongoing coaching interventions and documented participant adoption.
Governance for the rollout was cohort driven, with HR owning enrollment, coaching cadence, and outcome reporting, and results captured in the SparkUs one-pager case study. Turk Telekom SparkUs Learning and Development use case therefore connects the company application category to HR driven leadership development and internal mobility workflows.
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Turk Telekom ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Turk Telekom implemented NetCracker BSS/OSS as an OSS/BSS initiative to consolidate its billing and revenue management landscape. The program centered on deploying NetCracker RBM COTS to assume core billing system functions and formalize revenue billing management processes across the operator.
Implementation scope focused on migration of billing systems and associated customer billing workflows, with configuration and solution design activities led by a billing architect and solution designer from late 2012 into 2014. Key configuration workstreams addressed RBM COTS parameterization, product and tariff modeling, rating and invoice generation, and billing orchestration consistent with OSS/BSS operational requirements.
The technical architecture was organized around the NetCracker BSS/OSS platform as the central revenue and billing engine, with staged migration sequencing and cutover planning to preserve service continuity during rollout. Governance emphasized solution design reviews, billing architecture signoff, and phased program control under a lead architect, establishing a centralized billing and revenue management platform for Turk Telekom.
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Revenue Cycle Management | ERP Services and Operations |
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2014 | 2014 |
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Turk Telekom AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ML and Data Science Platforms | AI Development |
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2023 | 2023 |
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Turk Telekom Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Turk Telekom Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Event Management | Collaboration |
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2019 | 2019 |
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Turk Telekom Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Turk Telekom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2023 | 2023 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Social Media Management | CRM |
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2018 | 2018 |
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Turk Telekom IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2020 | 2020 |
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2018 | 2019 |
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Software Asset Management (SAM), IT Asset Management (ITAM) | IT Asset Management |
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2020 | 2020 |
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Software Asset Management (SAM), IT Asset Management (ITAM) | IT Asset Management |
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2019 | 2020 |
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Turk Telekom ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Turk Telekom TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Risk Management | TRM |
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2016 | 2016 |
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Turk Telekom PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2014 | 2014 |
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Turk Telekom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Database Management | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2014 | 2014 |
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Servers, Storage and Networking | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Turk Telekom
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Turk Telekom Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Turk Telekom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Turk Telekom digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Turk Telekom Technographics
Turk Telekom is a Communications organization based in Turkey,
with around 33224 employees and annual revenues of $3.39 billion.
Turk Telekom operates a diverse technology stack with applications such as
SAP S/4 HANA, SparkUs and NetCracker BSS/OSS,
covering areas like ERP Financial, Learning and Development and OSS/BSS.
Turk Telekom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, SparkUs and NEC Corporation.
Turk Telekom recently adopted applications including
SparkUs in 2024, B2ML Studio Auto-ML in 2023 and B2M IQ Customer Journey Analytics in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Turk Telekom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Turk Telekom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Turk Telekom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.