U.S. Department of State Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by U.S. Department of State and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75359 U.S. Department of State employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that U.S. Department of State has purchased the following applications: Oracle Peoplesoft Benefits Administration for Benefits Administration in 2017, Cerenade eCMS for Case Management, Legal Practice Management in 2005, Palantir AIP Platform for Generative AI Platforms in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems U.S. Department of State is running and its propensity to invest more and deepen its relationship with Oracle , Cerenade , Palantir Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing U.S. Department of State revenues, which have grown to $53.07 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for U.S. Department of State intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Peoplesoft Benefits Administration | Benefits Administration | HCM | n/a | 2017 | 2018 |
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Core HR | HCM |
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2017 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cerenade | Legacy | Cerenade eCMS | Case Management, Legal Practice Management | ERP Services and Operations | n/a | 2005 | 2006 |
In 2005, the U.S. Department of State implemented Cerenade eCMS to automate government forms processing and records management. The deployment targeted Case Management,Legal Practice Management use cases, aligning the Cerenade eCMS application with forms automation, case intake workflows, and records lifecycle controls to support legal and administrative business functions within the Department.
Public vendor case material attributes Cerenade's eForms technology to the program and the specific module footprint is inferred from that eForms case study listing. The inferred configuration included an eForms engine for structured data capture, document capture and indexing, records-management workflows, workflow orchestration for case routing, and audit and access controls consistent with Case Management,Legal Practice Management platforms.
Operational coverage centered on automating forms processing and records-management workflows across U.S. Department of State administrative and legal processes, with the implementation impacting records management, legal practice support, and administrative intake functions. Integrations are not named in public references, the architecture therefore is described in category terms as interfacing with document repositories and records retention systems and providing centralized control of electronic forms and case records.
Governance and process changes documented in vendor materials emphasize reworking forms and records governance to enable electronic intake, enforceable audit trails, and centralized records capture. Public references state that Cerenade's eForms technology saved the U.S. Department of State millions by automating forms processing and records-management workflows, delivering cost savings and efficiency improvements in the United States.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Palantir Technologies | Legacy | Palantir AIP Platform | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Enterprise Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2003 | 2004 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
|
2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2012 | 2012 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Archive as a Service (AaaS) | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2009 | 2009 |
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Database Management | IaaS |
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2007 | 2009 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EMM / MDM / MAM | CyberSecurity |
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2019 | 2019 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2005 | 2006 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||