AI Buyer Insights:

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● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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● Michelin, an e2open customer evaluated Oracle Transportation Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

Umbrella It Services
Location
736 N Doheny Drive,
West Hollywood, 90069-5525, CA,
United States
Website
https://www.umbrellaitservices.com/
Phone
n/a
Artw industry
Retail
Employee
Revenue

Umbrella It Services Technographics

Umbrella It Services Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Umbrella It Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Umbrella It Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Umbrella It Services has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Trakdesk for Customer Support in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Umbrella It Services is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Umbrella It Services revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Umbrella It Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Umbrella It Services Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2019 2019
Content Delivery Network IaaS 2017 2017
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Trakdesk Legacy Trakdesk Customer Support CRM n/a 2020 2020 In 2020, Umbrella It Services deployed Trakdesk as their customer support application. Trakdesk is embedded on their website and serves as the primary Customer Support touchpoint for the company. The deployment centers on a web-embedded ticketing widget and a self-service knowledge base, implementing standard Customer Support capabilities such as ticket creation from web forms, email-to-ticket routing, canned responses, and basic automation for ticket assignment. Configuration emphasizes a lightweight agent interface, shared inbox and status workflows appropriate for a small retail operator, with the Trakdesk administrative console used to manage queues, response templates and SLA-style status handling. Operational scope covers customer service and operations functions within the United States, supporting a compact support team for order inquiries and retail customer issues. Governance is organized around a centralized ticket queue, defined agent roles and simple escalation rules to fit a 10-employee organization, reflecting a pragmatic, web-first Customer Support deployment using Trakdesk on the company website.
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Payment Processing ERP Financial Management 2021 2021
IT Decision Makers and Key Stakeholders at Umbrella It Services
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Umbrella It Services Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Umbrella It Services Technographics

Umbrella It Services is a Retail organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Umbrella It Services operates a diverse technology stack with applications such as Amazon EC2, Google Workspace (Formerly Google G-Suite) and Trakdesk, covering areas like Application Hosting and Computing Services, Collaboration and Customer Support.

Umbrella It Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Google and Trakdesk.

Umbrella It Services recently adopted applications including Microsoft 365 in 2022, Slack Connect in 2022 and Stripe Payments in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Umbrella It Services’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Umbrella It Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Umbrella It Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.