United Church of Canada
3250 Bloor Street West, Suite 200,
Toronto, M8X 2Y4, ON,
Canada
Toronto, M8X 2Y4, ON,
Canada
1 416-231-5931
Non Profit
United Church of Canada Technographics
United Church of Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Church of Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 United Church of Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Church of Canada has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2021, Rocket.chat for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Church of Canada is running and its propensity to invest more and deepen its relationship with Microsoft , Rocket.chat , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Church of Canada revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Church of Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Church of Canada Tech Stack and Enterprise Applications
United Church of Canada ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics NAV | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | 360 Visibility | 2021 | 2022 |
In 2021, United Church of Canada migrated its back office and accounting systems from Microsoft Dynamics NAV 2013 to Microsoft Dynamics 365 Business Central as its cloud ERP Financial platform. The organization engaged Microsoft partner 360 Visibility after a competitive proposal process to provision Business Central in the cloud, leveraging an existing Microsoft stack that included Office 365, SharePoint, Dynamics 365 Sales and Azure Cloud services.
The implementation configured Microsoft Dynamics 365 Business Central with Tangicloud Fundamentals fund accounting functionality to support allocations, fund based accounting, account schedules, budget controls and built in reporting. The project leveraged standard Business Central capabilities to remove customizations and simplify complex allocation and fund accounting procedures while preserving audit and compliance workflows.
Integrations were aligned with the existing Microsoft estate, connecting Business Central to Office 365, SharePoint, Dynamics 365 Sales and Azure Cloud services to enable secure remote operations and centralized financial data. Operational coverage primarily targeted the finance department for internal budgeting and external audit reporting, and extended to organization wide back office processes to consolidate accounting activities.
Governance changes focused on standardizing accounting workflows, eliminating legacy integrations and reducing dependency on custom code to lower ongoing integration maintenance. 360 Visibility provided advisory and mentorship during configuration and rollout, supporting configuration decisions, testing and the transition to cloud managed services prior to go live.
Explicit outcomes reported include streamlined reporting and audit processes that saved staff time, freeing several on premises servers to realize immediate cost savings, and reducing future cost of ownership by lowering the cost of subsequent upgrades to back office systems. The transition eliminated unnecessary customizations and reduced reliance on external integration maintenance, allowing finance and IT staff to focus on core operational tasks and reallocate funds to mission activities.
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United Church of Canada AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 United Church of Canada implemented Rocket.chat on its public website, deploying a web-facing conversational channel to support member and visitor engagement. The implementation positions Rocket.chat squarely within the Chatbots and Conversational AI category and establishes a direct, real-time messaging conduit between site visitors and church staff.
Configuration emphasized a web chat widget and conversational interface capabilities typical of Chatbots and Conversational AI platforms, including automated conversational flows, real-time messaging, and escalation to human agents. The Rocket.chat implementation is described as embedded on the website, which indicates front-line use for inquiries, member support, and public engagement rather than back-office process automation.
Operational ownership sits with digital and communications functions that manage the site presence and conversational content, aligning Rocket.chat with communications and constituent engagement workflows. Governance elements focus on in-page deployment and message handling, with configuration and workflow design oriented to routing visitor conversations to appropriate staff teams through the Rocket.chat conversational layer.
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United Church of Canada Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, United Church of Canada implemented Zoom as its Audio Video and Web Conferencing solution. Zoom is embedded on the public website to provide live meeting join points and public-facing virtual events for congregational engagement. The deployment supports core conferencing workflows typical of the category, including scheduled meetings, webinar-style broadcasts, screen sharing, and cloud recording.
Configuration centers on centralized account administration, meeting access controls, and recorded session management to align conferencing with denominational event needs. Operational scope spans staff coordination, member-facing services and online events, with the Zoom application integrated into the website experience to streamline join flows and event promotion. Integrations are focused on web embedding and public event routing rather than backend system integrations, reflecting the explicit use of Zoom on the organization's website.
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United Church of Canada Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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United Church of Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
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United Church of Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
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2003 | 2003 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at United Church of Canada
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by United Church of Canada Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from United Church of Canada IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the United Church of Canada digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD United Church of Canada Technographics
United Church of Canada is a Non Profit organization based in Canada,
with around 850 employees and annual revenues of $53.0 million.
United Church of Canada operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Rocket.chat and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
United Church of Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Rocket.chat and Zoom Video Communications.
United Church of Canada recently adopted applications including
Microsoft Dynamics 365 Business Central in 2021, Rocket.chat in 2021 and Algolia Search in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of United Church of Canada’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates United Church of Canada’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete United Church of Canada technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.