UNHCR
United Nations High Commissioner for Refugees, Case Postale 2500,
Geneva, CH-1211,
Switzerland
Geneva, CH-1211,
Switzerland
852-27809271
Non Profit
UNHCR Technographics
UNHCR Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UNHCR and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20739 UNHCR employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UNHCR has purchased the following applications: Microsoft Power BI for Analytics and BI in 2019, Stellar Blockchain for Blockchain Platform in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UNHCR is running and its propensity to invest more and deepen its relationship with Microsoft , Stellar Development Foundation , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UNHCR revenues, which have grown to $10.62 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UNHCR intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UNHCR Tech Stack and Enterprise Applications
UNHCR Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019 UNHCR implemented Microsoft Power BI to support public reporting and analytics. The deployment of Microsoft Power BI is categorized under Analytics and BI and is used to surface interactive dashboards on UNHCR's public website, indicating an embedded reporting approach for external audiences.
Functional capabilities observed include interactive dashboards, report-level filtering, and visual analytics consistent with enterprise Analytics and BI usage. Operational scope appears to focus on communications, external reporting, and program analytics teams, with governance expected through role-based access control and centralized dataset management inside the Power BI tenant, and configuration for public report embedding and scheduled dataset refreshes.
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UNHCR Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stellar Development Foundation | Legacy | Stellar Blockchain | Blockchain Platform | Blockchain | n/a | 2022 | 2022 |
In 2022, UNHCR implemented Stellar Blockchain to pilot cash assistance distribution via the Stellar Aid Assist program, using Stellar Blockchain as a Blockchain Platform to orchestrate aid disbursement. The pilot was executed in Ukraine, focusing on Kyiv, Lviv, and Vinnytsia, while UNHCR continues to coordinate operations globally from its Switzerland headquarters.
Stellar Aid Assist was configured around the Stellar Disbursement Platform, a bulk disbursement module that enables instant bulk transfers and monitoring on the Stellar ledger. The implementation uses USDC as the transfer vehicle to carry full value transfers, and recipients receive funds directly into Vesseo digital wallets on smartphones, enabling cash in the hands of beneficiaries without requiring bank accounts.
The deployment integrates platform-level and ecosystem components explicitly stated in the case study, including collaboration with the Stellar Development Foundation and the United Nations International Computing Centre, and uses MoneyGram Ramps to provide on and off-ramps that support cash out locations across approximately 150 countries and multiple currencies. The Stellar ledger provides frequent immutable confirmations that support real-time tracking, enhanced reporting, and faster cross-verification and field monitoring to ensure eligible recipients access assistance.
Governance and rollout followed a pilot-to-scale approach, with the Ukraine pilot intended to expand to additional war-affected populations and refugees as feedback and data are gathered, and with continued iteration on Stellar Aid Assist capabilities. Operationally, the implementation impacted aid disbursement and beneficiary management functions by enabling instant bulk disbursements, expanding recipient choice and access, and improving traceability and accountability for humanitarian cash assistance.
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UNHCR Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, UNHCR implemented Cisco Webex Meetings, deploying Cisco Webex Meetings on its website to provide public facing access to real time collaboration and virtual sessions. The deployment is classified as Audio Video and Web Conferencing and surfaces meeting join flows directly from UNHCR web pages for briefings and external stakeholder sessions.
The implementation leverages core Audio Video and Web Conferencing capabilities including scheduled video meetings, real time audio, screen sharing, cloud recording, meeting moderation controls, and attendee management. The architecture follows Cisco's cloud hosted SaaS model with browser based joins from the site, supporting collaboration and external engagement workflows while centralizing conferencing access through the UNHCR website.
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Collaboration | Collaboration |
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2017 | 2017 |
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UNHCR CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2016 | 2016 |
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UNHCR ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2022 | 2022 |
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UNHCR PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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UNHCR TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2022 | 2023 |
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UNHCR PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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UNHCR IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at UNHCR
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by UNHCR Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UNHCR IT executives and key decision makers. This section highlights UNHCR's latest recorded technology evaluations, including Workday Absence Management for Absence and Leave Management on 2025-02-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UNHCR digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-05 | UNHCR | Evaluated | Workday | Workday Absence Management | Absence and Leave Management | HCM |
FAQ - APPS RUN THE WORLD UNHCR Technographics
UNHCR is a Non Profit organization based in Switzerland,
with around 20739 employees and annual revenues of $10.62 billion.
UNHCR operates a diverse technology stack with applications such as
Microsoft Power BI, Stellar Blockchain and Cisco Webex Meetings,
covering areas like Analytics and BI, Blockchain Platform and Audio Video and Web Conferencing.
UNHCR has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Stellar Development Foundation and Cisco Systems.
UNHCR recently adopted applications including
ServiceNow Customer Service Management in 2023, Stellar Blockchain in 2022 and TeamViewer in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UNHCR’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UNHCR’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UNHCR technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.