United Utilities

Haweswater House Lingley Mere Business Park Lingley Green Avenue Great Sankey,
Warrington, WA5 3LP,
United Kingdom

https://www.unitedutilities.com/

44 19 2523-7000

Utilities

United Utilities Technographics

United Utilities Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by United Utilities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5888 United Utilities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that United Utilities has purchased the following applications: SAP Business Objects XI R3.1 for Analytics and BI in 2011, ALTO Accounts Payable for AP Automation in 2015, Software AG webMethods for API Management, iPaaS (Integration Platform as a Service) in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems United Utilities is running and its propensity to invest more and deepen its relationship with SAP , Tableau Software , Alteryx or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing United Utilities revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Utilities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

United Utilities Data, Technology Stack, and Enterprise Applications

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
SAP	Legacy	SAP Business Objects XI R3.1	Analytics and BI	Analytics and BI	n/a	2011	2011
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2011	2011

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Innovation Centric Consulting Group	Legacy	ALTO Accounts Payable	AP Automation	ERP Financial Management	n/a	2015	2015
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2022	2023
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Financial Consolidation and Close	ERP Financial Management	Subscribe	2018	2018

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Software AG	Legacy	Software AG webMethods	API Management, iPaaS (Integration Platform as a Service)	PaaS	n/a	2015	2015
Subscribe	Subscribe	Subscribe	Robotic Process Automation	PaaS	Subscribe	2017	2017

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2018	2018

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Asset Performance Management	ERP Services and Operations	Subscribe	2008	2009
Subscribe	Subscribe	Subscribe	Enterprise Asset Management	ERP Services and Operations	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Field Service Management	ERP Services and Operations	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Utilities ERP	ERP Services and Operations	Subscribe	2015	2015

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	PBX, VoiP and Phone Systems	Collaboration	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	PBX, VoiP and Phone Systems	Collaboration	Subscribe	2014	2014

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Call Center	CRM	Subscribe	2015	2016
Subscribe	Subscribe	Subscribe	CRM	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	CRM	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	CRM	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Customer Analytics	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Data Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Engagement	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2015	2015

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2019	2019

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2018	2018

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2011	2012
Subscribe	Subscribe	Subscribe	Employee Self Service	HCM	Subscribe	2012	2013
Subscribe	Subscribe	Subscribe	HR Service Delivery	HCM	Subscribe	2023	2024
Subscribe	Subscribe	Subscribe	Learning and Development	HCM	Subscribe	2012	2013
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2011	2012
Subscribe	Subscribe	Subscribe	Performance and Goal Management	HCM	Subscribe	2012	2013
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2012	2013
Subscribe	Subscribe	Subscribe	Workforce Analytics	HCM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2015	2015

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Critical Event Management	TRM	Subscribe	2020	2020

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Enterprise Content Management	Content Management	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Web Content Management	Content Management	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Web Content Management	Content Management	Subscribe	2015	2015

EPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2016	2016

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2011	2011

PPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2019	2019

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Secure Sockets Layer (SSL)	CyberSecurity	Subscribe	2018	2018

IT Decision Makers and Key Stakeholders at United Utilities

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Mobile & Asset Resource Scheduling Financial Controller	Director	Investment	Subscribe	Subscribe
Subscribe	Subscribe	Finance Audit Manager	Manager	Risk	Subscribe	Subscribe
Subscribe	Subscribe	Head of IT Operations	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	COO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CFO - Tallian Water	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Business Retail Finance	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Service Management - IT Operation	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Purchasing Assistant Supply Chain	Manager	Supply Chain	Subscribe	Subscribe
Subscribe	Subscribe	Software Procurement Lead	Manager	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Head of Finance - Planning & Performance	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CFO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CIO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Regulatory Procurement	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Head of Supply Chain	Director	Supply Chain	Subscribe	Subscribe
Subscribe	Subscribe	Direct Procurement Lead	Manager	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Delivery Lead	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Digital Technology Architect	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Digital Technologies Centre	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Data and Analytics	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	CMeX and DMeX Analytics Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Data Services Manager	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Snr IT Project Manager	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Chief Digital Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	CEO Designate and Customer Service and People Director	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Human Resources Officer	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of Customer Insight	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of customer and employee communications and digital services	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Digital Customer Service Manager	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of Customer Service Recovery	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Asset Manager	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Business Asset Manager	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Water Asset Manager, Network	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Risk and Asset Planning Manager	Manager	Investment	Subscribe	Subscribe
Subscribe	Subscribe	Head of Asset Lifecycle & Systems	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Wastewater Asset Manager	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Head of Sustainability	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Asset Manager	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Asset Lifecycle & Planning Manager	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Asset Manager - Strategic Development	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Head of Customer Services	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Project Controller	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Digital Project Manager	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Head of Product - Field Services	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Project Manager	Manager	Operations	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by United Utilities Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

United Utilities Technographics

Analytics and BI

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ERP Financial Management

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PaaS

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ITSM

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ERP Services and Operations

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Collaboration

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CRM

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AI-Powered Application

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IaaS

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