University at Albany
1400 Washington Avenue,
Albany, 12222, NY,
United States
Albany, 12222, NY,
United States
1 518-442-3300
Education
University at Albany Technographics
University at Albany Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University at Albany and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 University at Albany employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University at Albany has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2011, EAB Enrollment for Admissions and Enrollment Management in 2019, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University at Albany is running and its propensity to invest more and deepen its relationship with UKG , EAB , Accruent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University at Albany revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University at Albany intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University at Albany Tech Stack and Enterprise Applications
University at Albany HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2011 | 2011 |
In 2011, University at Albany deployed UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management platform. The implementation was explicitly used to assist in payroll duties in the Kronos database, centralizing time and attendance capture to support campus payroll processing and timesheet validation.
Configuration emphasized core Workforce Management capabilities including enterprise timekeeping, attendance tracking, and payroll data extraction workflows that feed payroll preparation. Operational scope covered payroll and human resources teams at the university, with administrators and payroll clerks using the Kronos database for timesheet reconciliation and payroll input. Governance was structured around role based access controls and audit logging to support payroll reconciliation workflows and maintain data integrity within UKG Workforce Central.
|
University at Albany ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EAB | Legacy | EAB Enrollment | Admissions and Enrollment Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, University at Albany deployed EAB Enrollment on its website to strengthen Admissions and Enrollment Management workflows. The implementation centers on EAB Enrollment as the primary web-facing enrollment system for admissions operations, connecting prospect engagement and application intake to central enrollment teams. University at Albany EAB Enrollment Admissions and Enrollment Management supports the institution level admissions function and serves undergraduate and graduate recruitment channels.
Configuration work focused on standard Admissions and Enrollment Management capabilities, with EAB Enrollment configured for prospect management, application processing, visit and event scheduling, and automated communication workflows. The deployment emphasizes CRM-style record management and rule-based routing to align inquiry-to-application lifecycles, and EAB Enrollment is used to orchestrate front-end enrollment touchpoints on the university website. Functional terminology used in the implementation includes prospect capture, application tracking, communication orchestration, and enrollment funnel management.
Operational ownership sits with the campus enrollment and admissions office and the implementation is managed as a web-embedded admissions platform, with EAB Enrollment instrumenting public-facing application flows and inquiry capture on albany.edu. Governance concentrates on admissions process rules and centralized configuration of communications and workflows, enabling consistent routing and data capture across recruitment activities. The narrative records University at Albany, EAB Enrollment, Admissions and Enrollment Management as the core relationship between the application and the university admissions business function.
|
|
|
|
|
Facility Management | ERP Services and Operations |
|
2018 | 2018 |
|
University at Albany Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 University at Albany deployed Zoom, the Zoom Video Communications application, as its Audio Video and Web Conferencing platform. The implementation is surfaced on the university website to provide live meeting and webinar access for faculty, staff, students, and public audiences, enabling remote collaboration and public-facing event delivery across campus.
Functional capabilities leveraged align with the Audio Video and Web Conferencing category and include virtual meetings, webinar hosting, screen sharing, in-meeting chat, and cloud recording, reflecting typical conferencing workflows. The use of Zoom on the Albany website centralizes access to meeting links and event pages, simplifying web-facing scheduling and campus collaboration workflows for academic instruction, administrative meetings, and outreach events.
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
University at Albany Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2018 | 2018 |
|
|
|
|
|
Web Content Management | Content Management |
|
2009 | 2009 |
|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2019 |
|
University at Albany CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2008 | 2008 |
|
University at Albany ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
|
|
|
|
IT Service Management | ITSM |
|
2013 | 2013 |
|
University at Albany PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2021 | 2021 |
|
University at Albany IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at University at Albany
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by University at Albany Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University at Albany IT executives and key decision makers. This section highlights University at Albany's latest recorded technology evaluations, including Microsoft Clarity for Marketing Analytics on 2026-03-19, Workday Payroll for Payroll on 2026-02-20, and ServiceTitan for Field Service Management on 2026-02-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University at Albany digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD University at Albany Technographics
University at Albany is a Education organization based in United States,
with around 4000 employees and annual revenues of $500.0 million.
University at Albany operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), EAB Enrollment and Zoom,
covering areas like Workforce Management, Admissions and Enrollment Management and Audio Video and Web Conferencing.
University at Albany has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, EAB and Zoom Video Communications.
University at Albany recently adopted applications including
SmartSheet in 2021, Cloudflare CDN in 2021 and Zoom in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University at Albany’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University at Albany’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University at Albany technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.