University of Kent
University of Kent Technographics
University of Kent Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Kent and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3800 University of Kent employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Kent has purchased the following applications: Unit4 Business World On! for ERP Financial in 2022, Zellis HCM Cloud for Core HR in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Kent is running and its propensity to invest more and deepen its relationship with UNIT4 , Zellis , Stonefish Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Kent revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Kent intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Kent Tech Stack and Enterprise Applications
University of Kent ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World On! | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, the University of Kent implemented Unit4 Business World On! as its primary ERP Financial application. The deployment established Unit4 Business World On! as the central accounting and finance system supporting around 400 university wide users and a Finance department of approximately 80 staff, with operational ownership sitting in Finance and line reporting to the Finance Systems Manager based at the Canterbury campus.
The implementation focuses on core accounting functionality and reportability, with the Finance Systems Analyst role defined to maintain automated jobs, check daily log files and overnight tasks, and develop bespoke reports using Unit4 Excelerator, Unit4 Report Studio and SQL driven MSSQL Report Services. Configuration work includes user access rights management with regular audits, ongoing enhancement projects, and leading testing and application of UBW upgrades, updates and patches to ensure continuous operation of accounting processes.
Integrations are implemented via both file transfers and system Web API's, and the University maintains interfaces with internal and external systems to exchange transactional and master data. Operational support processes coordinate with the Database Administrator and the UNIT4 supplier, with support calls and enhancement requests logged with UNIT4 helpdesk and participation in the UNIT4 user community for functional validation and issue escalation.
Governance and operational workflows emphasize a helpdesk driven support model for over 400 UBW users, first line user support and training delivered through classroom sessions and one to one coaching, and structured change control where enhancement requests are tracked and taken through development, testing and release by the Finance Systems team. The role responsibilities explicitly include proactively assessing new Unit4 Business World On! developments for suitability, leading development projects, and maintaining interfaces and reports to support Finance, Academic Division and Professional Services business functions.
Documented challenges for the environment include balancing helpdesk response duties with development work, troubleshooting complex accounting processes, keeping pace with vendor developments, and applying new UBW functionality to improve user experience and process consistency across the institution.
|
University of Kent HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis HCM Cloud | Core HR | HCM | n/a | 2017 | 2017 |
In 2016, University of Kent implemented Zellis HCM Cloud for Core HR to centralize HR master data and management information for the university HR function. The deployment targeted HR operational processes for academic and professional services staff and established Zellis HCM Cloud as the authoritative system for employee records and HR reporting.
Zellis HCM Cloud was configured to support core HR data management, workforce records and HR reporting workflows, with specific emphasis on MI reporting and system administration. The implementation included configuration of reporting feeds and scheduled alerts, and the university team developed SQL and Jaspersoft reports to extract operational and management information from the HCM data.
Integrations were explicitly implemented with Resourcelink, Jaspersoft Reports, Business Alerts Manager and MyView, with data exchanges orchestrated to support payroll interfacing, scheduled management information distribution and user-facing HR self-service screens. The architecture centered on the cloud-hosted Zellis HCM Cloud application with point-to-point integration patterns to the university’s existing reporting and alerting tools.
Operational governance was managed within the HR systems team, with the HR Systems Manager and Systems Analysts responsible for system administration, MI reporting and integration maintenance. Training in SQL and Jaspersoft and ongoing configuration of Business Alerts Manager and MyView were part of the operational handover and ongoing support model.
|
 |
|
|
Payroll | HCM |
|
2017 | 2017 |
|
|
|
|
|
Recruiting | HCM |
|
2020 | 2020 |
|
University of Kent Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, University of Kent deployed Microsoft 365 as a Collaboration platform. Microsoft 365 is used on their website and supports core academic and administrative communication workflows across the institution, aligning with the Collaboration category and the university business functions of staff and student communication and document sharing.
The Microsoft 365 implementation at University of Kent emphasizes standard Collaboration capabilities, including Exchange Online email, SharePoint Online intranet and content services, Microsoft Teams for synchronous collaboration, OneDrive for personal file sync, and Azure Active Directory for identity and access management. Configuration and governance are centered on centralized tenant administration, role based access controls and mailbox and site provisioning workflows, applied to faculties and corporate services. The presence of Microsoft 365 on the university website indicates integration of cloud hosted collaboration services with public facing content and internal collaboration tooling, positioning University of Kent Microsoft 365 Collaboration for cross functional academic and administrative use.
|
University of Kent Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
University of Kent CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2023 | 2023 |
|
University of Kent IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
University of Kent CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at University of Kent
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Deputy Director Information Services (IT Director) | Director | IT | |
|
|
|
Head of Student Administration | Director | Finance | |
|
|
|
Director of Information Services | Director | IT | |
|
|
|
Director of Human Resources and Organisational Development | Director | HR | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Assistant Director Of Finance (Procurement) | Director | Procurement | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
Finance Systems Manager | Manager | IT | |
|
|
|
IT Operations Manager | Manager | IT | |
|
Apps Being Evaluated by University of Kent Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of Kent IT executives and key decision makers. This section highlights University of Kent's latest recorded technology evaluations, including Google Workspace (Formerly Google G-Suite) for Collaboration on 2025-01-24, IBM Food Trust for Supply Chain Management on 2024-11-10, and Canvas LMS for Learning and Development on 2024-10-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of Kent digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-24 | University of Kent | Evaluated | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | |
| 2024-11-10 | University of Kent | Evaluated | IBM | IBM Food Trust | Supply Chain Management | SCM |
| 2024-10-04 | University of Kent | Evaluated | Instructure | Canvas LMS | Learning and Development | HCM |
FAQ - APPS RUN THE WORLD University of Kent Technographics
University of Kent is a Education organization based in United Kingdom,
with around 3800 employees and annual revenues of $450.0 million.
University of Kent operates a diverse technology stack with applications such as
Unit4 Business World On!, Zellis HCM Cloud and Microsoft 365,
covering areas like ERP Financial, Core HR and Collaboration.
University of Kent has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4, Zellis and Microsoft.
University of Kent recently adopted applications including
Microsoft Dynamics 365 Marketing in 2023, Unit4 Business World On! in 2022 and Microsoft Clarity in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Kent’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of Kent’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Kent technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.