USM Business Systems
14175 Sullyfield Circle, Suite # 400,
Chantilly, 20151, VA,
United States
Chantilly, 20151, VA,
United States
1 703-263-0855
Professional Services
USM Business Systems Technographics
USM Business Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by USM Business Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 USM Business Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that USM Business Systems has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Conrep ATS for Applicant Tracking System in 2018, Tawk.to for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems USM Business Systems is running and its propensity to invest more and deepen its relationship with Oracle , Apple , Conrep or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing USM Business Systems revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for USM Business Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
USM Business Systems Tech Stack and Enterprise Applications
USM Business Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, USM Business Systems implemented Oracle NetSuite ERP as its cloud financial system, aligning enterprise accounting and financial management under the ERP Financial category. The deployment targeted corporate finance and shared services for a 500 person professional services firm headquartered in the United States, with the NetSuite implementation positioned as the primary transactional and reporting platform.
Operational responsibilities center on a designated NetSuite Systems Administrator who is accountable for administration and configuration of Oracle NetSuite ERP and connected enterprise systems. Configuration scope is focused on core ERP Financial capabilities such as general ledger orchestration, accounts payable and receivable workflows, financial reporting and period close controls, and role-based access configuration, reflecting standard functional modules in the category.
The NetSuite instance is integrated into a broader application landscape, with the administrator tasked to manage and monitor integrations and data flows between NetSuite and other enterprise systems used by multiple business units. That operational coverage spans finance, operations, and cross-functional stakeholders, with the administrator serving as the central contact for system health, data integrity, and functional alignment across departments.
Governance and process stewardship are embedded in the role, with the NetSuite Systems Administrator providing configuration governance, change control coordination, user provisioning oversight, and a strategic vision for further use of Oracle NetSuite ERP across the company. This structure places system administration, operational monitoring, and cross-business unit coordination at the center of NetSuite operational governance.
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Payment Processing | ERP |
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2021 | 2021 |
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USM Business Systems HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conrep | Legacy | Conrep ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, USM Business Systems implemented Conrep ATS. The Conrep ATS deployment is surfaced on the public corporate website and functions as the primary Applicant Tracking System for formalizing candidate intake and online job applications.
Configuration focused on career site integration, job requisition publishing, resume parsing, application form capture, and candidate status workflows. Conrep ATS was configured to support structured hiring workflows, automated candidate notifications, and stage-based applicant tracking consistent with Applicant Tracking System functional models. This setup centralized application intake into a single system of record for recruiting teams.
Operational scope covers USM Business Systems recruiting and HR teams across the United States, handling external candidate sourcing and initial screening through the website-hosted careers portal. The implementation was web-embedded, routing applicant data into recruiter queues and enabling recruiter-facing workflow orchestration for interview scheduling and candidate communications. Integrations were limited to the public career site embedding and internal HR operational processes as reflected by the site usage.
Governance emphasis included standardized requisition approval workflows, role-based access for recruiters and hiring managers, and process controls for candidate data handling. Rollout appears focused on recruiting and HR process standardization rather than broader HRMS functions, with Conrep ATS serving as the recruitment layer of the talent acquisition stack.
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Applicant Tracking System | HCM |
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2018 | 2018 |
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USM Business Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 USM Business Systems deployed Tawk.to on its public website to introduce real-time customer engagement capabilities. The implementation situates Tawk.to within the Chatbots and Conversational AI category and serves client-facing interactions for the professional services firm.
Tawk.to was configured as an on-site conversational layer, using the Tawk.to chat widget, agent dashboard for live conversations, canned response templates, chat transcripts, visitor monitoring, and offline messaging. Configuration focused on chat scripting and message templates to standardize responses and capture contact information and conversation history within the application.
Operational coverage concentrates on sales and client services teams, with agents accessing the Tawk.to dashboard to manage inbound visitor sessions. Rollout consisted of embedding the Tawk.to widget across priority website pages, assigning agent roles and permissions, and aligning chat workflows with existing support and lead qualification processes.
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USM Business Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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USM Business Systems eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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USM Business Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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USM Business Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at USM Business Systems
| First Name | Last Name | Title | Function | Department | Phone | |
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President/Chairman | CXO | Finance | |
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Senior Vice President of Business Development | VP | Sales | |
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Account manager | Manager | Sales | |
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Founder & Chairman | CXO | Finance | |
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Director - Delivery & Operations | Director | Finance | |
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Apps Being Evaluated by USM Business Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from USM Business Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the USM Business Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD USM Business Systems Technographics
USM Business Systems is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $70.0 million.
USM Business Systems operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Conrep ATS and Tawk.to,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
USM Business Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Conrep and Tawk.to.
USM Business Systems recently adopted applications including
Apple Pay in 2021, Tawk.to in 2021 and WooCommerce in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of USM Business Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates USM Business Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete USM Business Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.