Van Nuys, 91405, CA,
United States
Valley Presbyterian Hospital Technographics
Valley Presbyterian Hospital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Valley Presbyterian Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Valley Presbyterian Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Valley Presbyterian Hospital has purchased the following applications: symplr API Core HR & Payroll for Payroll, Core HR in 2016, Microsoft 365 for Collaboration in 2019, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Valley Presbyterian Hospital is running and its propensity to invest more and deepen its relationship with symplr , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Valley Presbyterian Hospital revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Valley Presbyterian Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Valley Presbyterian Hospital Tech Stack and Enterprise Applications
Valley Presbyterian Hospital HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| symplr | Legacy | symplr API Core HR & Payroll | Payroll, Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Valley Presbyterian Hospital implemented symplr API Core HR & Payroll. The hospital configured symplr API Core HR & Payroll to deliver Payroll,Core HR functionality through an employee self service web interface on its website, supporting roughly 1,700 employees and serving HR and payroll business functions.
The deployment follows an API centric architecture, with symplr API exposing Core HR and payroll services that are consumed by the hospital Employee Self Service application. Implemented modules include core employee data management, payroll processing and pay statement delivery, and web based employee self service capabilities, with operational ownership by HR and payroll teams and integration surface limited to the hospital website and the symplr API endpoints.
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Scheduling | HCM |
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2016 | 2016 |
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Valley Presbyterian Hospital Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Valley Presbyterian Hospital implemented Microsoft 365 as its Collaboration platform. The hospital is using Microsoft 365 on their website, reflecting a public-facing presence of Microsoft 365 services within its digital estate. This deployment establishes Microsoft 365 as the central collaboration environment for the organization.
The implementation centers on core Microsoft 365 productivity and collaboration capabilities, including email, real-time team communication, document collaboration, and cloud file storage through Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business. Operational coverage spans clinical, administrative, and support functions across the hospital given its 1700 employee base, enabling centralized document management, meeting and messaging workflows, and intranet style content distribution. Governance emphasis includes identity and access controls, information protection policies, and role based access aligned to clinical and administrative data handling, with phased rollout and user adoption activities to align collaboration workflows with hospital operations.
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Valley Presbyterian Hospital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Valley Presbyterian Hospital implemented Hotjar on its public website. Hotjar is deployed as a Customer Experience application to observe on-site behavior and collect direct user feedback, aligning the Valley Presbyterian Hospital Hotjar Customer Experience relationship with digital patient engagement objectives.
The implementation used client-side instrumentation through the Hotjar tracking snippet to enable core Hotjar capabilities such as heatmaps, session recordings, conversion funnels, and on-page feedback widgets. Configuration work focused on page-level recording rules and selective form exclusion to limit capture to non-sensitive interactions and to align captured signals with web UX and form optimization workflows.
Deployment scope covered the hospitals external web properties and was operated by web operations, digital marketing, patient access, and user experience teams for iterative site improvements. Because Valley Presbyterian Hospital operates in a regulated healthcare environment, the rollout included privacy and compliance controls, specifically consent management alignment and recording exclusion rules to minimize the risk of collecting protected health information during Hotjar data collection.
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Valley Presbyterian Hospital ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Valley Presbyterian Hospital PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2023 | 2023 |
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Valley Presbyterian Hospital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Valley Presbyterian Hospital
Apps Being Evaluated by Valley Presbyterian Hospital Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-15 | Valley Presbyterian Hospital | Evaluated | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |