Mexico City, 11510,
Mexico
Viajes El Corte Ingles Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Viajes El Corte Ingles and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 404 Viajes El Corte Ingles employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Viajes El Corte Ingles has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2020, PushBots Customer Engagement for Customer Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Viajes El Corte Ingles is running and its propensity to invest more and deepen its relationship with Zendesk , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Viajes El Corte Ingles revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Viajes El Corte Ingles intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PushBots | Legacy | PushBots Customer Engagement | Customer Engagement | CRM | n/a | 2020 | 2020 |
In 2020, Viajes El Corte Ingles implemented PushBots Customer Engagement on its public website to operationalize Customer Engagement capabilities for online customers. The deployment is web focused, aligning the PushBots Customer Engagement application with browser level touchpoints to support visitor messaging and consent driven communications.
The implementation emphasizes typical Customer Engagement functional modules such as web push notification delivery, in-browser messaging, audience segmentation, and campaign orchestration. PushBots Customer Engagement is instrumented to drive event based triggers and scheduled campaigns, enabling marketing and customer service teams to coordinate targeted messaging and lifecycle communications.
Integration is executed at the website layer through front-end instrumentation and tag based event capture, enabling behavioral triggers from page views and session activity to feed the PushBots Customer Engagement platform. Operational coverage is primarily digital marketing and customer experience functions, with the solution scoped to site visitors rather than back office systems.
Governance centers on centralized campaign controls and opt-in consent handling for web push, with workflow adjustments to support segmentation rules and campaign approval prior to send. The implementation narrative is focused on embedding PushBots Customer Engagement into the online customer journey for Viajes El Corte Ingles, improving how marketing and CX teams manage browser based customer outreach.
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2014 | 2014 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||