Visionworks
175 E. Houston, 8th floor,
San Antonio, 78205, TX,
United States
San Antonio, 78205, TX,
United States
1 800-669-1183
Retail
Visionworks Technographics
Visionworks Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Visionworks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Visionworks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Visionworks has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2014, Ceridian Dayforce HCM for Core HR in 2018, Crystal PM for Medical Practice Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Visionworks is running and its propensity to invest more and deepen its relationship with Microsoft , Dayforce , Crystal PM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Visionworks revenues, which have grown to $1.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Visionworks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Visionworks Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
In 2014 Visionworks implemented Microsoft Dynamics GP as its ERP Financial application. The deployment focused on centralizing core finance operations to support accounts payable, accounts receivable, and cash management within the corporate finance function.
Configuration emphasized vendor statement account maintenance, daily transactional data entry, debit and credit memo processing, aging reports, three way purchase order matching, and bank reconciliation workflows. Month, quarter and year close activities were executed within Microsoft Dynamics GP, with staff uploading bulk data via Excel into Great Plains and using Report Manager for report generation.
Operational integrations recorded during the implementation included Excel based bulk import pipelines into Microsoft Dynamics GP, Report Manager for scheduled reporting, and Paper Vision for document scanning and storage. Operational coverage centered on the finance and cash management accountant teams in San Antonio, with routine coordination between finance and store operations to resolve invoice discrepancies and vendor inquiries.
Governance and process controls were organized around close deadlines, maintenance of financial report binders, and three way PO match controls, with responsibilities for vendor reconciliations, large file uploads to Great Plains, and use of Report Manager and Paper Vision embedded in AR/AP workflows. Microsoft Dynamics GP served as the ERP Financial backbone for these structured accounting and cash management processes.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce HCM | Core HR | HCM | n/a | 2018 | 2019 |
In 2018 Visionworks implemented Ceridian Dayforce HCM as its Core HR platform. The rollout was led by an internal core team that validated imported data, designed reports for cross references across systems, and configured workflow and system settings to support go live.
Work focused on functional configuration and reporting, including creation of custom XML forms and updates to existing workflows within Ceridian Dayforce HCM. The team converted reports from HPW/Ceridian into Ceridian Dayforce HCM and updated Dayforce reports to communicate with Power BI for Executive Leadership access.
Technical integration points explicitly included Power BI for executive analytics, SQL Server Management Studio for data access, SSRS and Crystal Reports for operational reporting, and Visual Studio for report and XML form development. Built reporting capabilities supported analysis of data trends such as turnover ratios over rolling 12, 24, and 36 month windows to inform HR and workforce analytics.
Operational coverage targeted HR, payroll, and workforce analytics teams at Visionworks, with governance enforced through report validation, cross system reconciliation, and workflow configuration managed by the core implementation team. The implementation emphasized report design and data validation as control points to ensure accurate operational reporting and executive visibility.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crystal PM | Legacy | Crystal PM | Medical Practice Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Visionworks deployed Crystal PM as its Medical Practice Management application across its optometry clinic footprint. The Crystal PM application was implemented to serve as the practice management and electronic health record platform for clinical workflows and exam documentation within Visionworks primary care practices.
Crystal PM was configured to support core Medical Practice Management functions including appointment scheduling, patient charting, exam documentation, contact lens evaluation workflows, and encounter note templates tailored to optometry. The implementation emphasized clinical workflow automation and exam efficiency, with Crystal PM used by optometrists and OD techs to capture exam findings and manage patient records alongside routine clinical processes.
The deployment was provisioned alongside state-of-the-art diagnostic equipment present in Visionworks offices, including Henson 9000 visual field, Optos Daytona, Topcon autorefractor and noncontact tonometer, and digital acuity charts. Crystal PM was the central clinical application used during patient intake and exams, supporting the clinician and technician workflow that Visionworks describes as focused on comprehensive eye care and contact lens fittings.
Operational governance retained centralized administrative functions at Visionworks, with the company continuing to manage insurance billing, credentialing, staff hiring and training, and broader administrative work. Crystal PM was governed at the practice level to standardize exam documentation and support front-line clinical operations, particularly in locations such as the San Antonio New Braunfels region, where exam efficiency is cited as a priority for patient throughput and care delivery.
|
|
|
|
|
Point Of Sale | ERP Services and Operations |
|
2019 | 2019 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Cognitive Computing | AI-Powered Application |
|
2018 | 2018 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2012 | 2012 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2002 | 2002 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2002 | 2002 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Endpoint Detection and Response (EDR) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Visionworks
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Visionworks Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Visionworks Technographics
Visionworks is a Retail organization based in United States,
with around 8000 employees and annual revenues of $1.17 billion.
Visionworks operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Ceridian Dayforce HCM and Crystal PM,
covering areas like ERP Financial, Core HR and Medical Practice Management.
Visionworks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Dayforce and Crystal PM.
Visionworks recently adopted applications including
Crystal PM in 2023, IBM Instana in 2021 and Postmark in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Visionworks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Visionworks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Visionworks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.