AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Visual Comfort Tech Stack and Enterprise Applications

Visual Comfort ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Business One ERP Financial ERP n/a 2013 2013
In 2013, Visual Comfort implemented SAP Business One to manage core ERP Financial functions and to centralize customer master validation across sales and finance. SAP Business One was positioned as the authoritative system for customer information verification, supporting order entry and accounts receivable workflows. The implementation included configuration of customer master data validation and order-to-cash controls typical of ERP Financial deployments, with SAP Business One handling financial posting, customer account checks, and transactional accuracy before fulfillment. Business users in finance and customer service used SAP Business One to confirm billing and ship-to details as part of standard order processing and credit checks. Integrations were implemented to connect SAP Business One with Accellos One Warehouse for fulfillment orchestration, with Accellos responsible for routing outgoing shipments and scheduling transportation by LTL, Fed-Ex ground, freight, will-call, or customer pick-up using either the Accellos One Warehouse program or the carrier website being used. The operational flow routed verified customer and order data from SAP Business One into Accellos for shipment execution, creating an integrated handoff between finance, customer service, and logistics teams. Governance centered on using SAP Business One as the system of record for customer data and enforcing verification steps prior to release to the warehouse system, requiring tightened coordination between order management and shipping operations. Process changes emphasized a single customer master, standardized validation checkpoints, and operational handoffs to Accellos One Warehouse to manage transportation scheduling and carrier routing.
ERP Financial ERP 2020 2020
Visual Comfort Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Visual Comfort implemented Zoom as its Audio Video and Web Conferencing solution, deploying Zoom on the company website to surface real time audio and video interactions for external and internal audiences. The implementation emphasizes web accessible conferencing, allowing customers and partners to join meetings initiated from the corporate site without requiring a separate desktop client, consistent with web embedding and meeting link workflows. The deployment leverages core Zoom capabilities such as meetings, webinars, screen sharing, in session chat, and recording to support live product demos and remote consultations, with Zoom configured for browser based join flows and session scheduling. Zoom is presented as the primary conferencing interface on the site, aligning user experience between public facing engagement and corporate communications. Operational scope covers customer engagement and corporate communications for a mid market retail organization, supporting use cases that include sales demonstrations, customer support interactions, and cross functional collaboration across merchandising and corporate teams. User provisioning and role based access control were applied to separate public meeting endpoints from internal meeting rooms, reflecting standard governance practices for Audio Video and Web Conferencing deployments. Governance focused on meeting scheduling policies, usage controls, and content retention settings to manage external access and recorded session handling, while rollout prioritized consistent web based join flows to reduce friction for external participants. The narrative centers on Zoom as the implemented application and the Audio Video and Web Conferencing category, with the public website as the primary surface for conferencing interactions.
Visual Comfort SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Koerber AG Legacy Korber HighJump Warehouse Edge (Formerly AccellosOne WMS) Warehouse Management SCM n/a 2013 2013
In 2013, Visual Comfort implemented Korber HighJump Warehouse Edge (Formerly AccellosOne WMS) for Warehouse Management. The deployment targeted warehouse and production operations to support order processing and shop floor scheduling for the Production Department and Customer Service workflows. Korber HighJump Warehouse Edge was used to manage custom sales order entry, assign workload and due dates, schedule production orders, and record actual work results for reporting. The implementation included configuration for production scheduling and priority management, plus routines to create and maintain data files and folders that support daily production orchestration and data integrity. Operational integrations supported the solution, with Production Scheduler activity recorded across SAP, a Production Access database, and Accellos WMS, reflecting a multi-system transaction flow between enterprise resource planning, production databases, and the warehouse management layer. The system supported close interaction between Production, Customer Service Representatives who quoted custom work pricing and lead times, and management teams responsible for scheduling priorities. Governance centered on scheduling rules, workload assignment processes, and a reporting cadence used by the Production Department to track actuals and recommend process improvements. Korber HighJump Warehouse Edge was the operational WMS platform used by staff to perform transactions, produce required reports, and drive procedural changes to maintain data integrity and production performance.
Visual Comfort CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2020 2020
Customer Experience CRM 2015 2015
Customer Support CRM 2021 2021
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Visual Comfort PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Visual Comfort IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Visual Comfort CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Visual Comfort

First Name Last Name Title Function Department Email Phone
Vice President, Information Technology VP IT
IT Manager Manager IT
Chief Merchandising Officer CXO Finance
Vice President SIOP & Demand Planning VP Supply Chain
CFO CXO Finance
Manager of Credit and Collection Manager Finance
VP Supply Chain & Corporate IT VP Supply Chain
Director of Distribution Director Supply Chain
Inventory Control and Fulfillment Manager Manager Supply Chain
VP SIOP & Demand Planning Director Supply Chain
CTO CXO IT
VP IT VP IT

Apps Being Evaluated by Visual Comfort Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Visual Comfort IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Visual Comfort digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Visual Comfort Technographics
Visual Comfort is a Retail organization based in United States, with around 1000 employees and annual revenues of $250.0 million.
Visual Comfort operates a diverse technology stack with applications such as SAP Business One, Zoom and Korber HighJump Warehouse Edge (Formerly AccellosOne WMS), covering areas like ERP Financial, Audio Video and Web Conferencing and Warehouse Management.
Visual Comfort has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Zoom Video Communications and Koerber AG.
Visual Comfort recently adopted applications including Zendesk Service in 2021, Oracle Netsuite Bronto Marketing Platform in 2021 and Twilio Sendgrid in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Visual Comfort’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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