Volcom, LLC.
1740 Monrovia Avenue,
Costa Mesa, 92627, CA,
United States
Costa Mesa, 92627, CA,
United States
1 949-646-2175
Retail
Volcom, LLC. Technographics
Volcom, LLC. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Volcom, LLC. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1115 Volcom, LLC. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Volcom, LLC. has purchased the following applications: Block Afterpay for Payment Processing in 2020, ADP Recruiting for Recruiting, Applicant Tracking System in 2015, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Volcom, LLC. is running and its propensity to invest more and deepen its relationship with Block (ex Square, Inc) , Apple , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Volcom, LLC. revenues, which have grown to $320.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Volcom, LLC. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Volcom, LLC. Tech Stack and Enterprise Applications
Volcom, LLC. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Block (ex Square, Inc) | Legacy | Block Afterpay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Volcom, LLC. implemented Block Afterpay on its consumer-facing e-commerce site. The deployment introduced Block Afterpay as a Payment Processing option within the Volcom.com checkout, enabling buy now pay later installment acceptance directly at point of sale and presenting an alternative payment method during online checkout.
The implementation embedded Block Afterpay front-end components into the website checkout flow and aligned authorization and settlement events with Volcom order and finance workflows, preserving merchant reconciliation and order lifecycle processes. Operational coverage centers on e-commerce and touches retail merchandising, finance, and customer service functions that manage orders, returns, and payment inquiries, with governance focused on checkout payment acceptance rules, customer communications at purchase, and procedures for installment order handling.
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Payment Processing | ERP |
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2021 | 2021 |
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Volcom, LLC. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Volcom, LLC implemented ADP Recruiting. ADP Recruiting serves as Volcom's Recruiting,Applicant Tracking System and is embedded on Volcom's public careers site to capture applicant data and publish job postings directly from the company website.
The deployment leverages core applicant tracking capabilities consistent with the Recruiting,Applicant Tracking System category, including job requisition publishing, hosted career-site job feeds, configurable application forms, resume parsing, candidate profile management, workflow-driven applicant status tracking, interview scheduling, and offer workflow support. ADP Recruiting is presented as the central intake point for external candidates visiting Volcom's careers pages.
Deployment followed a SaaS oriented delivery model through ADP Recruiting, with the careers site integration driving real-time applicant intake into the ATS. Operational ownership is concentrated in talent acquisition and HR, with role-based access for recruiters and hiring managers to standardize requisition approvals and candidate review workflows.
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Volcom, LLC. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Volcom, LLC. implemented Zendesk Chat as an on‑site customer engagement channel, embedding a live chat widget across its e commerce storefront. The deployment places Zendesk Chat squarely within the Chatbots and Conversational AI category to provide real time messaging and automated conversational entry points for site visitors.
Configuration centered on web widget instrumentation, proactive messaging triggers, canned responses and basic bot style automation to qualify and route incoming contacts. Operational workflows route conversations to customer service and e commerce support teams through the Zendesk Chat agent interface, and chat transcripts are captured for follow up and quality review.
Governance and operational ownership sit with customer support operations, which defined hours of availability, escalation rules and knowledge base linking to support agent responses. Zendesk Chat is used as the customer facing conversational layer in Volcom, LLC. customer service architecture, supporting live agent handling, automated routing and conversational automation consistent with Chatbots and Conversational AI implementations.
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Volcom, LLC. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Volcom, LLC. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Volcom, LLC. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Volcom, LLC. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Volcom, LLC. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Volcom, LLC. PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2019 | 2020 |
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Volcom, LLC. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Volcom, LLC. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Volcom, LLC. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Volcom, LLC.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Volcom, LLC. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Volcom, LLC. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Volcom, LLC. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Volcom, LLC. Technographics
Volcom, LLC. is a Retail organization based in United States,
with around 1115 employees and annual revenues of $320.0 million.
Volcom, LLC. operates a diverse technology stack with applications such as
Block Afterpay, ADP Recruiting and Zendesk Chat,
covering areas like Payment Processing, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Volcom, LLC. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Block (ex Square, Inc), ADP and Zendesk.
Volcom, LLC. recently adopted applications including
Klaviyo in 2022, Apple Pay in 2021 and Firepush in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Volcom, LLC.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Volcom, LLC.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Volcom, LLC. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.