Perth, 6004, WA,
Australia
WA Health Government of Western Australia Technographics
WA Health Government of Western Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by WA Health Government of Western Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 875 WA Health Government of Western Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WA Health Government of Western Australia has purchased the following applications: SAP SuccessFactors Employee Central Payroll for Payroll in 2022, Crazy Egg for Marketing Analytics in 2021, Akamai mPulse for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WA Health Government of Western Australia is running and its propensity to invest more and deepen its relationship with SAP , Thomson Reuters , Crazy Egg or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WA Health Government of Western Australia revenues, which have grown to $343.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WA Health Government of Western Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
WA Health Government of Western Australia Tech Stack and Enterprise Applications
WA Health Government of Western Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | AscenderPay | SAP SuccessFactors Employee Central Payroll | Payroll | HCM | n/a | 2022 | 2023 |
In 2022 WA Health contracted SAP SuccessFactors Employee Central Payroll as the Payroll component for a state-wide HR management information system known as HMRIS, part of a A$220 million procurement. The contract calls for Deloitte to build and deliver the integrated HR, payroll and rostering solution by June 2025, following a proof of concept and an earlier procurement phase funded with A$8.5 million in the 2021-22 state budget.
The implementation positions SAP SuccessFactors Employee Central Payroll as the core payroll engine while pairing Time Management by Kronos for workforce time capture and rostering, forming an integrated Payroll and workforce management architecture. Configuration work is focused on employee central master data alignment, payroll processing workflows and time and attendance interfacing consistent with large public sector payroll requirements.
A proof of concept trial ran across metropolitan and regional public hospitals including Royal Perth Hospital, Broome Health Campus and Derby Hospital, where SAP and UKG software interoperability was validated. The deployment scope is explicitly state-wide to serve WA Health workforce planning needs and the program is structured as a phased rollout from pilot hospital sites into broader metropolitan and regional sites.
Governance and delivery are under a Deloitte-led build, with the HMRIS program intended to centralize HR, payroll and rostering processes that previously relied on multiple applications including AscenderPay, Lattice, ShiftMatch and RoStar. The contractual and delivery timeline through to June 2025 frames program governance, phased testing and staged operational cutovers across health sites.
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Recruiting | HCM |
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2018 | 2018 |
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WA Health Government of Western Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021 WA Health Government of Western Australia implemented Crazy Egg on its public website to capture page level visitor behavior. Crazy Egg is used as a Marketing Analytics solution and is instrumented against pages served from https://www.ww2.health.wa.gov.au/ to provide behavioral telemetry for web property analysis.
Deployment leverages the vendor provided client side tracking snippet to collect heatmaps, clickmaps, scrollmaps, session recordings, and snapshot data, reflecting core Crazy Egg capabilities for visualizing user interaction and page engagement. Configuration focuses on page level snapshots and recording rules, with tag placement and sampling configured to balance data coverage and page performance.
Operational scope is centered on the public web properties, affecting web analytics, user experience, content management, and digital communications workflows. Governance and operational controls are implemented to align analytics capture with public sector privacy and accessibility obligations, with ongoing snapshot review and configuration managed by the web and analytics teams.
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WA Health Government of Western Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai mPulse | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, WA Health Government of Western Australia deployed Akamai mPulse on its public website. Akamai mPulse is implemented as an Application Performance Management solution to capture real user performance telemetry for the department's web properties and to surface front-end experience metrics tied to public-facing digital services.
The implementation centered on page-level instrumentation and session sampling, with Akamai mPulse configured to collect page timing, resource timing, and user-centric performance dashboards that inform web operations and digital services teams. Governance focused on configuring monitoring thresholds, role-based dashboard access, and a phased rollout across site templates and content types, aligning Application Performance Management metrics with web operations and digital service delivery workflows.
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WA Health Government of Western Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at WA Health Government of Western Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by WA Health Government of Western Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||